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Tim Wilkins

Overview Reviews (342) Inventory (256)

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Tim Wilkins

Tim Wilkins | Page 18

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8

342 Reviews

Overview Reviews (342) Inventory (256)

Dealership Experience

7 yrs, 1 mo

Industry Experience

27 yrs, 9 mos

4.8

342 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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342 Reviews of Tim Wilkins

October 25, 2024

Dealership Rating

Employee Rating

Tim has always been very clear with the process every visit. Give him a raise immediately because he’s the best counter representative you have. visit. Give him a raise immediately because he’s the best counter representative you have. More

by nickstorms28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 28, 2024 -

Tom Clark Auto Park responded

Thank you for your fantastic feedback about our team at James Wood Chevrolet Denton! We're thrilled to hear that you found our counter representative outstanding and that he clearly communicated the process during your visits. Your kind words are greatly appreciated. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 25, 2024

Dealership Rating

Employee Rating

Always easy to buy here. No hassle and quick delivery. Never a doubt where I will buy my GMC. No hassle and quick delivery. Never a doubt where I will buy my GMC. More

by john.barnett

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dee Ann Potendyk, Gavynn Norris, Pasque Perez , Denny Aldridge, Sheldon Jeffcoat

Oct 28, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was hassle-free and that you enjoyed quick delivery. We appreciate your loyalty and look forward to assisting you with your GMC needs in the future. Please come and see us again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 24, 2024

Dealership Rating

Employee Rating

Was a great experience will be back for my next service. Enjoyed the service employees. Enjoyed the service employees. More

by HCSNORTHTEXAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 25, 2024 -

Tom Clark Auto Park responded

Thank you for the wonderful review! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton and enjoyed our service employees. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

October 24, 2024

Dealership Rating

Employee Rating

Always have had great service at dealership, service department has always met my needs and responded to any questions that I have had. department has always met my needs and responded to any questions that I have had. More

by WEEMSHUNTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Terry, Jarrett Abel

Oct 25, 2024 -

Tom Clark Auto Park responded

Thank you for your kind words! We truly appreciate your positive feedback about James Wood Chevrolet Denton and our service department. It's great to hear that we have been able to meet your needs and address your questions. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2024

Dealership Rating

Employee Rating

This dealership always goes out of their way to make me feel special. Tim is the best service advisor! feel special. Tim is the best service advisor! More

by mbrewer17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 22, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about Tim and the exceptional service you’ve received at James Wood Chevrolet Denton. Our team is dedicated to making every customer feel special, and we’re thrilled to know we’ve succeeded with you. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 16, 2024

Dealership Rating

Employee Rating

Tim got my truck oil change done quickly and efficiently. Spoke with him about other concerns and he helped me in getting them taken care of. Spoke with him about other concerns and he helped me in getting them taken care of. More

by randegge

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 19, 2024 -

Tom Clark Auto Park responded

Thank you for your great review! We're thrilled to hear that Tim was able to assist you with your truck's oil change and address your other concerns efficiently. At James Wood Chevrolet Denton, we're committed to providing top-notch service. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 05, 2024

Dealership Rating

Employee Rating

A little disappointed with my service experience this time. When I picked up my Tahoe, my front license plate was bent out at a 45° angle from the holder. I'm assuming this was caused when it was washed. time. When I picked up my Tahoe, my front license plate was bent out at a 45° angle from the holder. I'm assuming this was caused when it was washed. I took my Tahoe in on Wednesday. On Friday, I get notification from Chevy that that my vehicle needs a software update and that work must be done at the dealership. On Saturday, I get my October Diagnostics Report that indicates both of my rear tires are underinflated. I can't begin to express how excited I am. I get to pull the front license plate off and straighten it, air up both rear tires, and then take the Tahoe back to the dealership. What fun! More

by jwt12613

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Oct 07, 2024 -

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand that your recent service visit to James Wood Chevrolet Denton did not meet your expectations, especially with the condition of your front license plate and the notifications regarding your Tahoe. We appreciate your feedback and want to assure you that we aim for the highest standards in service. If you would like to discuss your concerns further or need assistance with your Tahoe, please feel free to reach out to us directly. We’re here to help and ensure a better experience for you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

October 04, 2024

Dealership Rating

Employee Rating

Tim Wilkins does a great job of taking care of my 2024 GMC AT4. It was ready a day early, can't do better than that. GMC AT4. It was ready a day early, can't do better than that. More

by JIM.SEEDS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 07, 2024 -

Tom Clark Auto Park responded

Thank you, Jim, for your wonderful review! We’re thrilled to hear that Tim Wilkins provided excellent care for your vehicle and that it was ready a day early. Your satisfaction is our priority at James Wood Chevrolet Denton, and we appreciate you sharing your experience. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 02, 2024

Dealership Rating

Employee Rating

I will never go anywhere else! I’m always treated with the upmost respect, care, kindness, and honesty! I’m always treated with the upmost respect, care, kindness, and honesty! More

by jDEHAVEN777

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 04, 2024 -

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you always feel respected and cared for at James Wood Chevrolet Denton. We're dedicated to providing an exceptional experience, and it's great to know we have succeeded with you. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2024

Dealership Rating

Employee Rating

Tim in Service and Matt in sales are leaders of the pack ! I’m so happy to have them at James Wood, my preferred dealer in North Texas. ! I’m so happy to have them at James Wood, my preferred dealer in North Texas. More

by keefer819

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 03, 2024 -

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We're thrilled to hear that Tim in Service and Matt in Sales made such a positive impression during your visit to James Wood Chevrolet Denton. Your loyalty as a preferred dealer means a lot to us. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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