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Tim Wilkins
Tim Wilkins at Tom Clark Auto Park

Tim Wilkins | Page 17

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

Contact Me
4.8
342 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

27 yrs, 9 mos

4.8

342 Reviews

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342 Reviews of Tim Wilkins

November 10, 2024

Dealership Rating
Employee Rating

Sam got me in and out, she is awesome. . got it done even when I came in on wrong day ! More

by JBALL67.JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gattenby, Jarrett Abel, Robert Cook, Taylor Adams , Rachel Alvey, Alex Gipson, Jared Laska, Samantha Oliphant, Franklin Wood

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Nov 13, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at James Wood Chevrolet Denton and that Sam was able to assist you efficiently, even on the wrong day. Your satisfaction is our priority, and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Dealership Rating
Employee Rating

My service writer, Tim W. Is the reason I buy cars from James Wood and he's the reason I let them service my vehicles. More

by PAUL.GWEN3623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 13, 2024

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We're thrilled to hear that Tim has made such a positive impact on your experience at James Wood Chevrolet Denton. It's great to know that his dedication has influenced your decisions to buy and service your vehicles with us. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2024

Dealership Rating
Employee Rating

Charged me 5. 5 hrs for labor and it took them 2 hrs. Not happy More

by WBRIMBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 08, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us maintain our standards at James Wood AutoPark. Please feel free to reach out to us directly so we can discuss this matter further. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2024

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Employee Rating

Got me in and out on the time he said it would take. Good job More

by GARYMARTIN144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 06, 2024

Tom Clark Auto Park responded

Thank you for your feedback! We're glad to hear that we got you in and out as promised at James Wood Chevrolet Denton. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 01, 2024

Dealership Rating
Employee Rating

was able to show me how to work the GPS did not know how to ingress her voice. Good job More

by DEWITZCLYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Gavynn Norris

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Nov 04, 2024

Tom Clark Auto Park responded

Thank you for your positive feedback! We're glad to hear that you received help with the GPS at James Wood Chevrolet Denton. If you have any more questions, feel free to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2024

Dealership Rating
Employee Rating

Our service advisor Tim was great to work with. He scheduled the service and everything was done within the estimated time he quoted to us. More

by KYLEANDNITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 01, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Tim was great to work with and that he kept everything on schedule for your service at James Wood Chevrolet Denton. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2024

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Employee Rating

Had my oil changed but something was missed/not tightened. Oil leaked all under the pickup, leaked onto my driveway and onto my garage floor. I brought it in the next morning, the plug or filter or More

by michael munro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 02, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil change service at James Wood Chevrolet Denton. We appreciate your feedback and want to ensure we maintain the highest standards. If you would like to discuss this matter further, please feel free to reach out to us directly. Your satisfaction is important to us, and we hope to improve your experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Dealership Rating
Employee Rating

Tim was receptive and responsive to my concerns and worked to address them, providing clear communication along the way More

by JENNPHONE830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 01, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that Tim was able to address your concerns effectively and provide clear communication throughout your experience at James Wood Chevrolet Denton. We value your feedback and appreciate you taking the time to share it. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 29, 2024

Dealership Rating
Employee Rating

Solved the problem with my car in no time and had it fixed within a timely manner. More

by ZELATROID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan

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Oct 31, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that we were able to solve the problem with your car promptly. At James Wood AutoPark, we strive to provide timely and efficient service to our customers. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 27, 2024

Dealership Rating
Employee Rating

The service and sales department have earned my business because of the straight forward approach that I appreciate. More

by joe.shawn.aultman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice

Print
Oct 29, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We’re thrilled to hear that both our service and sales departments at James Wood AutoPark have met your expectations with a straightforward approach. We truly value your business and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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