Tim Winter | Page 2

I always provide 2 five quart jugs of my own oil and filter and this is the second time I have not received the remainder of the oil, despite telling the service manager I expect to receive it back. Add filter and this is the second time I have not received the remainder of the oil, despite telling the service manager I expect to receive it back. Additionally, this is the third visit that the tech had an issue with a wheel stud as part of the tire rotation. I have to explain that I should not be held responsible for a damaged wheel stud when Southern Ram is the only shop that has touched the truck in the past year and a half. If the front of the house and back of the house cannot manage to perform simple tasks, I cannot continue to patronage or recommend this location. More

by ckholleman Verified Customer Verified Customer

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Was ol but don't keep up with automatirobot appointment or time's stop the robots or time's stop the robots More

by billdevoee62 Verified Customer Verified Customer

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I took my vehicle for annual inspection and was extremely pleased how quickly the inspection was completed. pleased how quickly the inspection was completed. More

by BORSELLINOJJ98 Verified Customer Verified Customer

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This is a great service department! I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly recommend this dealership. More

by Jeff Deuso Verified Customer Verified Customer

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I am very satisfied with the service on my Grand Wagoneer. The staff was professional, the service was timely, and communication was clear throughout the visit. I would definitely recommend this dea Wagoneer. The staff was professional, the service was timely, and communication was clear throughout the visit. I would definitely recommend this dealership’s service center to others. More

by DANIEL.ALBAO67 Verified Customer Verified Customer

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One of the worst experiences I ever had at a dealership. I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 days on the sixth day was my appointment. I went to my appointment 45 and 2 minutes into the appointment. I was told that they cannot perform the service due to the fact that they did not have the part in stock. So I went to another dodge, they had the part in stock and got me in and out in less than two hours after southern had wasted my time. I will not recommend southern dodge to anybody that I know.And I work in the car industry More

by k.j.reynolds74 Verified Customer Verified Customer

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Professional friendly staff and quick service if possible for vehicle. Honest with car problems and informative for vehicle. Honest with car problems and informative More

by TrishaS Verified Customer Verified Customer

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I was pleased to get a vehicle taken good care of and in a timely manner thanks !!! a timely manner thanks !!! More

by BRITTNEY.L.THOMAS87 Verified Customer Verified Customer

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My visit with the customer service person was very curious knowledgeable speedy experienced and professional curious knowledgeable speedy experienced and professional More

by radiash2 Verified Customer Verified Customer

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For me to have made an appointment, the wait time is ridiculous! This is unexceptable. ridiculous! This is unexceptable. More

by NISHAMOM11 Verified Customer Verified Customer

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