Lithia Chrysler Jeep Dodge of Missoula
Missoula, MT
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1,133 Reviews of Lithia Chrysler Jeep Dodge of Missoula
This is the third bad experience with this service department. I had called and scheduled a service appointment for my diesel truck. I was there at the appointment time. Told it would take 1 hour 10 m department. I had called and scheduled a service appointment for my diesel truck. I was there at the appointment time. Told it would take 1 hour 10 min. I had purposely scheduled this appointment in between two other appointments. When I checked in on the progress, my truck had not even been taken in for service. They were unable to offer a loaner so I could get to my appointment while my truck was serviced. I left without getting my truck serviced. More
The very moment I made contact over the phone I was treated more like family than a customer. When I arrived five days later, we again were greeted and welcomed. This is the first time ever that a sal treated more like family than a customer. When I arrived five days later, we again were greeted and welcomed. This is the first time ever that a salesman took over an hour going over ALL the controls and accessories of the auto with my wife and myself. Awesome, is the only word that fits! More
Hunter was absolutely excellent in service, knowledge, and personal contact. He has put us in two vehicles so far, and I'm sure there will be more! It's a big drive for us from Bozeman, but certainly w and personal contact. He has put us in two vehicles so far, and I'm sure there will be more! It's a big drive for us from Bozeman, but certainly worth it! More
Repeated problems with Service Department, including multiple issues regarding recalls and warranties. Fabricated charges. Never a straight answer. A system designed to see how far they can push and squ multiple issues regarding recalls and warranties. Fabricated charges. Never a straight answer. A system designed to see how far they can push and squeeze their customers. A very icky place, especially for woman. More
It was a great dealership to work with. Came in on Saturday to just narrow down what I wanted and ended up driving off the lot with a brand new truck on Thursday. Hunter did a great job tra Came in on Saturday to just narrow down what I wanted and ended up driving off the lot with a brand new truck on Thursday. Hunter did a great job tracking down my perfect truck. I didn’t have to compromise on anything. Thank you Hunter, AJ, and Jason for making this such a great experience. More





















