
Lithia Chrysler Jeep Dodge of Missoula
Missoula, MT
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1,052 Reviews of Lithia Chrysler Jeep Dodge of Missoula
This was the best service experience of any previous appointments, in both general service of a problem with the vehicle or, as this one, Lube, oil, filter appointment. appointments, in both general service of a problem with the vehicle or, as this one, Lube, oil, filter appointment. More
My sales person was great. He knew the Jeep and features well. Finance dept was rock on and got this processed through pretty flawless. Currently there is a technical issue wit He knew the Jeep and features well. Finance dept was rock on and got this processed through pretty flawless. Currently there is a technical issue with the charging aspect of my hybrid, but the service dept has it scheduled and is confident they can remedy the issue. I was reassured it's still under the dealer warranty so no worries. More
I had a very long drive that I had just started , my car started running weird, check engine light came on and they got me right in, sooner than anticipated. They were fast, professional and so kind. They f started running weird, check engine light came on and they got me right in, sooner than anticipated. They were fast, professional and so kind. They finished faster than originally quoted and my car is running better now that it has in a long time. 10/10 would recommend! More
I have never dealt with a business who I have felt so strongly about warning others about. I have been treated poorly both from the service side ans well as sales. I have waited over a week to receive strongly about warning others about. I have been treated poorly both from the service side ans well as sales. I have waited over a week to receive phone calls back with updates about the status of my 2024 vehicle in their shop. I have waited over a week for the AJ the sales manager to call me back. I have been on hold for 7 1/2 minutes to then be hung up on multiple times. I wish there was a zero star rating. I would highly suggest a drive to another city to buy a vehicle. It will be worth it. More
I had a great experience buying my Jeep at Lithia CJD of Missoula. From the start, the team made it clear they cared more about getting me into the right vehicle than just making a sale. They broke down all Missoula. From the start, the team made it clear they cared more about getting me into the right vehicle than just making a sale. They broke down all the details of every option I was considering, patiently answering my questions and helping me feel confident in my decision. One thing that really stood out—they let me take the Wrangler to lunch so I could really get a feel for it. That kind of trust and no-pressure attitude made a big difference. Maddison even detailed the Jeep himself before I drove it home and took the time to walk me through everything it’s capable of. I left feeling excited, well-informed, and really taken care of. Highly recommend this dealership to anyone who wants a personal, thoughtful buying experience. More