Timothy Harris

We had a very good experience at Napleton Ford of Oak Lawn. I brought in my truck for service and had a pleasant experience. Tim Harris was our service advisor. Tim and his service team did a great job f Lawn. I brought in my truck for service and had a pleasant experience. Tim Harris was our service advisor. Tim and his service team did a great job from the initial drop off all the way to your truck being ready. Great service and communication. More

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Quick and fast service with great customer service. Very thankful they got me in on the same day. Very thankful they got me in on the same day. More

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Car was in for several recalls, was met by Bill Parks in the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise. More

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Happy with the good quality work perform on my truck glad to be part of ford motor company! to be part of ford motor company! More

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Service was fast and efficient. My service advisor Tim H. did a great job keeping me informed and communicating with me. My service advisor Tim H. did a great job keeping me informed and communicating with me. More

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The staff have always been attentive, pay attention to what I say and professional. Also dog friendly. what I say and professional. Also dog friendly. More

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Was really very well was treated very well was comfortable the dealership was very courteous had pleasant leadership appreciated a short period of time I was there a few tweaks here and there but comfortable the dealership was very courteous had pleasant leadership appreciated a short period of time I was there a few tweaks here and there but I would recommend this dealership to anyone More

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The service agent explained what the mechanic found and explained what repairs were needed and why and the cost of each. explained what repairs were needed and why and the cost of each. More

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They were professional and prompt. They evaluated the problem and fixed it with no probes. I was very pleased with the service They evaluated the problem and fixed it with no probes. I was very pleased with the service More

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You make this to hard to give my service dept credit service was fine service contact was excellent service was fine service contact was excellent More

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