Timothy O'Connor
Timothy O'Connor at Suburban Ford of Sterling Heights

Timothy O'Connor | Page 5

General Sales Manager

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

4.5
52 Reviews
4.5

52 Reviews

Write a Review

Dealership Experience

17 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

English English

52 Reviews of Timothy O'Connor

June 01, 2016

Dealership Rating
Employee Rating

Tim made the car buying process enjoyable. As a first time lessee, Tim O'Connor made the whole process comfortable, easy, and fast. I received e-mail responses within 5 minutes, everything was More

by fordforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2016

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with us! Congratulations, and enjoy your first new lease! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

April 27, 2016

Dealership Rating
Employee Rating

"As you wish" I have followed my salesman from Causley to here. Even though he no longer is in the selling function, he gets me sales person that fills the requirem More

by Wyvern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Arnold, Mark Shama

Apr 29, 2016

Suburban Ford of Sterling Heights responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

November 07, 2015

Dealership Rating

Best experience! I always went to Russ Muline Ford but felt like their customer service has gone downhill. I contacted Suburban Ford and that same day had my new leas More

by JacstheScholar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2015

Suburban Ford of Sterling Heights responded

Thank you for the feedback! It is great that they could get you in your new lease in such a short amount of time! We hope your enjoying your new vehicle and we look forward to working with you again for the next one!

September 16, 2015

Dealership Rating

Great experience Suburban Ford of Sterling Heights is one of the best dealerships in Metro Detroit area. Representative was very helpful, didn't put any pressure and w More

by Yurii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2015

Suburban Ford of Sterling Heights responded

Yurii, we always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new car. We look forward to servicing your vehicle and helping you out with the next one!

September 11, 2015

Dealership Rating

love the dealership Love the service. Sales people are great, service people too. The dealership is convenient for the location. Like that I can eat while I am waiting. More

by lindey15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Junga, Ron Krakowski

May 12, 2015

Dealership Rating

Mustang Madness Tim is the best salesman, he is very knowledgeable about the product and deal structures to support your needs. Tim will ensure your deal is the best More

by CarNut27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2015

Suburban Ford of Sterling Heights responded

We are happy to hear you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

January 30, 2015

Dealership Rating

I can’t wait for my next car purchase. My sales person, Tim O'Connor, was very efficient and extremely knowledgeable about the whole buying process. Tim surprised me how effortless the buy More

by Tony K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Long

July 31, 2014

Dealership Rating

Fantastic Fusion Purchase! I went to Suburban Ford looking for my first new vehicle purchase. They walked me through every step of the way, explaining what every feature was and More

by telorenzo46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tuckett

June 29, 2014

Dealership Rating

Quality Dealership We've purchased 2 vehicles from Suburban Ford, gotten great service each time, and we would not hesitate to purchase our next vehicle here. Highly re More

by coachjohn31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Elder , Dave Bauer

May 29, 2014

Dealership Rating

Sales review This is the second vehicle I have gotten from Suburban Ford through Tim O'Connor. Tim is easy to work with & the sale is pressure free. I would defi More

by lcetnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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