Timothy O'Connor
Timothy O'Connor at Suburban Ford of Sterling Heights

Timothy O'Connor | Page 4

General Sales Manager

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

4.8
49 Reviews
4.8

49 Reviews

Write a Review

Dealership Experience

17 yrs

Industry Experience

21 yrs

Languages Spoken

English English

49 Reviews of Timothy O'Connor

June 06, 2017

Dealership Rating
Employee Rating

Simply the BEST !! We couldn't be more happy with our NEW F-150, Thanks to Tim O'Connor and his team the purchase process couldn't have been more smooth, he took care of More

by Steve"R1"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Langlois

Jun 12, 2017

Suburban Ford of Sterling Heights responded

Steve, congratulations on the new F-150! We are glad to hear that you had an outstanding experience with Tim shopping for your new vehicle. We hope to serve you again in the future!

May 15, 2017

Dealership Rating
Employee Rating

Pleased Customer! My experience at Suburban was excellent. I am the type to be suspicious of sales people of any kind, but Tim was very friendly, helpful, and honest! H More

by Leijona827
Recommend Dealer
Yes
May 30, 2017

Suburban Ford of Sterling Heights responded

Thanks! We hope to have the pleasure of serving you again soon!

May 01, 2017

Dealership Rating
Employee Rating

The best Never had a bad experience with them. They go out of their way to make sure I was happy with my purchase Thank you very much for your attention to det More

by Toc2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elder III, Dana Jankowski, Eric Wiederhold, Brian Kellie, Jordan Watson , Tom Macpherson, Corina Odoerfer

Jun 14, 2017

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with us!

May 01, 2017

Dealership Rating
Employee Rating

Great Service I had an amazing experience with Suburban Ford, Tim and Brad were very helpful! They knew what my needs were and helped me when nobody else could. I w More

by Shannon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 14, 2017

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

February 03, 2017

Dealership Rating
Employee Rating

Great Customer Serice After doing some research I decided to purchase or lease a new Ford Escape. I went to Suburban Ford because it was the closest dealership to my home. More

by Connie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Klein , Daniela Ilijevski, JR Peterson

Feb 07, 2017

Suburban Ford of Sterling Heights responded

Connie, thank you for taking the time to give us positive feedback. Quality and customer service is always our number one priority, and we’re happy to hear that Brad, Tim, Daniela, and JR exceeded your expectations. Thank you again for choosing us, and congratulations on the new Ford Escape!

January 19, 2017

Dealership Rating
Employee Rating

Fantastic! So quick and easy!! I was home on leave and needed a new car. I spend two days at a small dealership near my home because it was close, I didn't get anything done in thos More

by Madeline.Wiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2017

Suburban Ford of Sterling Heights responded

Madeline, we always appreciate positive feedback and we are happy to hear Tim met all of your car shopping needs when you purchased your new Ford Fusion. We look forward to servicing your vehicle and helping you out with the next one!

Jan 20, 2017

Suburban Ford of Sterling Heights responded

Madeline, we always appreciate positive feedback and we are happy to hear Tim met all of your car shopping needs when you purchased your new Ford Fusion. We look forward to servicing your vehicle and helping you out with the next one!

August 31, 2016

Dealership Rating
Employee Rating

Tim is the guy to see, hands down I've purchased and leased multiple vehicles from Tim...every time he made the process enjoyable! (whats more fun than getting a new car?). I've also More

by cjkiewicz
Customer Service
Recommend Dealer
Yes
Sep 01, 2016

Suburban Ford of Sterling Heights responded

Thank you for your feedback and continued business! We are so happy to hear that your experiences with Tim have been nothing but great. We strive to have the best customer service and we are pleased with the fact that he has provided that to you. We hope you continue to love your new and we can't wait to work with you again!

June 01, 2016

Dealership Rating
Employee Rating

Tim made the car buying process enjoyable. As a first time lessee, Tim O'Connor made the whole process comfortable, easy, and fast. I received e-mail responses within 5 minutes, everything was More

by fordforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2016

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with us! Congratulations, and enjoy your first new lease! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

April 27, 2016

Dealership Rating
Employee Rating

"As you wish" I have followed my salesman from Causley to here. Even though he no longer is in the selling function, he gets me sales person that fills the requirem More

by Wyvern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Arnold, Mark Shama

Apr 29, 2016

Suburban Ford of Sterling Heights responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

November 07, 2015

Dealership Rating

Best experience! I always went to Russ Muline Ford but felt like their customer service has gone downhill. I contacted Suburban Ford and that same day had my new leas More

by JacstheScholar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2015

Suburban Ford of Sterling Heights responded

Thank you for the feedback! It is great that they could get you in your new lease in such a short amount of time! We hope your enjoying your new vehicle and we look forward to working with you again for the next one!

...
4

Dealership Inventory (946 Vehicles)

used 2024 Jeep Wrangler car, priced at $31,695
2024 Jeep Wrangler
used
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
used 2024 Ford Escape car, priced at $22,695
2024 Ford Escape
used
Iconic Silver Metallic exterior
Automatic
All-wheel Drive
used 2025 Toyota Camry car, priced at $31,695
2025 Toyota Camry
used
Ice exterior
CVT
All-wheel Drive
used 2022 Ford F-350 car, priced at $50,595
2022 Ford F-350
used
Oxford White exterior
Automatic
Four-wheel Drive
used 2022 Nissan Rogue car, priced at $19,500
2022 Nissan Rogue
used
Blue / Black exterior
CVT
Front-wheel Drive
used 2026 Chrysler Pacifica car, priced at $37,995
2026 Chrysler Pacifica
used
Diamond Black exterior
Automatic
Front-wheel Drive