Ray was my parents salesman on a new Subaru within the
last month, and after such great service for them, I reached out to him for a used car for myself. Ray took down what I was looking for, reached out
last month, and after such great service for them, I reached out to him for a used car for myself. Ray took down what I was looking for, reached out to check in, and once the ideal car was on the lot, we worked out a deal quickly for me to purchase it. Ray is professional, friendly, and made the buying experience one of the best we have ever had. He will have our business going forward, too!
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by DALFORD31
Verified Customer
Verified Customer
Dec 14, 2025 -
Five Star Subaru of Grapevine responded
Thank you, DALFORD31, for taking the time to rate your shopping experience at Five Star Subaru. Ray is a professional and is dedicated to helping our customers get what they want. If there is anything else you need, Ray or I can be reached at 817-438-1700. Congratulations and thank you again! Best regards, David Cheney, General Sales Manager
Ray was fantastic!
He was educated, kind and very helpful throughout the whole process. I would recommend seeing Ray!
He was educated, kind and very helpful throughout the whole process. I would recommend seeing Ray!
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by MONICAWICKERSHAM
Verified Customer
Verified Customer
Oct 04, 2025 -
Five Star Subaru of Grapevine responded
Monica, We are so happy to hear your Five Star Subaru shopping experience was a good one. Expect focused customer service every time you stop by our dealership. Please stop by or call 817-438-1700 for Subaru advice. Ray and our team are here for you. Thank you for your kind words and congratulations! Take care, David Cheney, General Sales Manager
Ray was a fantastic salesman.
Made the whole car buying experience super easy! 10/10 would recommend!
Made the whole car buying experience super easy! 10/10 would recommend!
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by KJETT122
Verified Customer
Verified Customer
Sep 09, 2025 -
Five Star Subaru of Grapevine responded
Thank you, KJETT122, for shopping with Ray and the Five Star Subaru staff. We are excited you are driving a new Subaru and we are here for your technical or maintenance questions at 817-438-1700. Helping you fully enjoy your car is our goal. Congratulations and call us for advice any time. Best regards, David Cheney, General Sales Manager
Not sure I’m being asked about Doug.
Ray Kirven was my salesman and that’s who guided me through the experience. He is fantastic, communication is top notch and is extremely kind.
Ray Kirven was my salesman and that’s who guided me through the experience. He is fantastic, communication is top notch and is extremely kind.
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by POPO7403
Verified Customer
Verified Customer
Sep 01, 2025 -
Five Star Subaru of Grapevine responded
POPO7403, We're thrilled to hear that Ray Kirven made your car-buying experience a great one. We'll be sure to pass along your compliments to him—he is indeed fantastic. We appreciate you choosing Five Star Subaru and look forward to serving you again in the future! Reach us for new car advice at 817-438-1700. Thank you, David Cheney, General Sales Manager
My experience at Five Star Subaru was positive, and my
salesman worked with me very well.
salesman worked with me very well.
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by MURPHYP2010
Verified Customer
Verified Customer
Aug 25, 2025 -
Five Star Subaru of Grapevine responded
Congratulations, MURPHYP2010, on your new car from Five Star Subaru. We are excited to help you enjoy your vehicle. Please stop by or call 817-438-1700 for automotive advice any time. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager
Fast friendly and knowledgeable staff all around.
2nd purchase here and will be back for more.
2nd purchase here and will be back for more.
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by toby513
Verified Customer
Verified Customer
Aug 03, 2025 -
Five Star Subaru of Grapevine responded
Congratulations, toby513! Thank you for your fantastic feedback! We are so happy to hear that you came back to Five Star Subaru for another purchase. We truly appreciate your continued business and look forward to addressing your new car questions at 817-438-1700. Best regards, David Cheney, General Sales Manager
It was a pleasant experience.
I appreciate how friendly everyone is at Five Star Subaru of Grapevine!
I appreciate how friendly everyone is at Five Star Subaru of Grapevine!
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by SKYLAR3
Verified Customer
Verified Customer
May 12, 2025 -
Five Star Subaru of Grapevine responded
SKYLAR3, We are so excited you shopped at Five Star Subaru. It was our pleasure to help you drive away in a new Subaru. As you begin enjoying your car, let us know if you have technical questions at 817-438-1700. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager
Ray was awesome.
Very helpful and great to work with. I came up from Houston to purchase from 5 Star.
Very helpful and great to work with. I came up from Houston to purchase from 5 Star.
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by WHISENHUNTRICHARD
Verified Customer
Verified Customer
Apr 19, 2025 -
Five Star Subaru of Grapevine responded
Thank you, WHISENHUNTRICHARD, for shopping at Five Star Subaru. Ray and our team welcome your questions at 817-438-1700. We are focused on helping your enjoy your Subaru. Congratulations! Best regards, David Cheney, General Sales Manager
When a person states they’re not interested, they
shouldn’t need to repeat themselves 3 times with the same answer.
shouldn’t need to repeat themselves 3 times with the same answer.
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by CENOZOIC
Verified Customer
Verified Customer
Apr 04, 2025 -
Five Star Subaru of Grapevine responded
Congratulations, CENOZOIC, on your new car from Five Star Subaru. Derek, Ray, and I want to hear from you at 817-438-1700. Let us know how we can help you enjoy your new car! Thank you, David Cheney, General Sales Manager
Salesman Ray was awesome.
Went out of his way to ensure everything was right! Thanks!
Went out of his way to ensure everything was right! Thanks!
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by OSDREW
Verified Customer
Verified Customer
Mar 16, 2025 -
Five Star Subaru of Grapevine responded
Congratulations on your vehicle purchase at Five Star Subaru, OSDREW! Ray is focused on customer satisfaction. Don't hesitate to reach him at 817-438-1700 for automotive advice. Thank you for shopping with us. Take care, David Cheney, General Sales Manager