Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine
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Doug Laymon

Sales Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
323 Reviews

Doug has been in the automotive industry for 20 plus years and the past 9 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

5 yrs, 1 mo

Industry Experience

24 yrs, 1 mo

Languages Spoken

English English

4.9

323 Reviews

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323 Reviews of Doug Laymon

April 19, 2024

Dealership Rating
Employee Rating

Overall the dealership gets the job done, but I can’t move past purchasing a new car off the showroom floor and then driving it for a week before it sat at a dealership from April 6th till at least April More

by SAMUEL.MARCHITTO
Sales Price Transparency
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Recommend Dealer
No

April 14, 2024

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I really appreciated the knowledge and expertise that everyone had about the Subaru Ascent. When an unexpected situation occurred, both Hayden and Doug were quick to help get everything squared away and More

by DWhite
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles, Corbin Beck

Apr 15, 2024

Five Star Subaru of Grapevine responded

DWhite, We are thrilled you found your new Ascent at Five Star Subaru. Customer satisfaction remains Hayden and my focus. Please reach either of us at 817-438-1700 with new car questions. Helping you enjoy your ride is our next goal. Thank you for your business and kind endorsement. Sincerely, Doug Laymon, Sales Manager

April 07, 2024

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5 Star Grapevine is my go to dealership. Once again they did not disappoint. The car we wanted at a price and plan that worked best for us. Very happy (again) doing business at 5 Star. More

by JKLASH
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi

Apr 08, 2024

Five Star Subaru of Grapevine responded

JKLASH, Providing you with the perfect car at the best price and plan is always our aim at Five Star Subaru, and we're glad we could once again meet your needs. Your satisfaction is our priority, and it's fantastic to know that we've hit the mark yet again. Thank you for your loyalty and call us at 817-438-1700 any time. We are here for you. Best regards, Doug Laymon, Sales Manager

April 04, 2024

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Wonderful experience from start to finish! David Hendricks was great to work with! Everything done remotely. More

by NMWSUNFLOWER
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Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

Apr 05, 2024

Five Star Subaru of Grapevine responded

NMWSUNFLOWER, Thank you so much for taking the time to share your positive experience with David. We strive to create an enjoyable environment for our customers, and it's fantastic to hear that he achieved that for you. We encourage you to stop by or call 817-438-1700 with new car questions. Helping you fully enjoy your Subaru is our next goal. Best regards, Doug Laymon, Sales Manager

April 03, 2024

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Everybody was nice. No bait and switch.No back and forth. No drama. A pleasant experience all around. More

by ECONOMICS1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, James Inim

Apr 04, 2024

Five Star Subaru of Grapevine responded

ECONOMICS1, We're thrilled to hear that you had such a pleasant experience with us! At Five Star Subaru, we prioritize providing exceptional service to our customers. Thank you for choosing us for your new car, and if you ever need anything else, please don't hesitate to reach out to 817-438-1700. We look forward to serving you again in the future! Best regards, Doug Laymon, Sales Manager

March 25, 2024

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Derek was very helpful and did everything he could to get us into our car without any problems .Thanks Derek and Five Star Subaru More

by Juan ruiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams

Mar 25, 2024

Five Star Subaru of Grapevine responded

Juan, We appreciate knowing your Five Star Subaru shopping visit went well. Customer experience is a focus at our dealership and we continue to be available at 817-438-1700. Derek and I want to make certain you enjoy your new car. Thank you for sharing! Best regards, Doug Laymon, Sales Manager

March 18, 2024

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Hayden is super personable and easy to talk to. She made the experience seamless and enjoyable. She was very knowledgeable on all the car's features and helpful setting them up for me! More

by AggieGrad17
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Recommend Dealer
Yes
Mar 19, 2024

Five Star Subaru of Grapevine responded

AggieGrad17, We are so excited to help you enjoy your new Subaru! Don't hesitate to contact Hayden and the Five Star Subaru team at 817-438-1700. Thank you for shopping with us. We are focused on your complete satisfaction. Take care, Doug Laymon, Sales Manager

March 16, 2024

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I went to look at a WRX and drove off the lot a happy customer. Jaylon and the team did a great job. It was comfortable, no pressure and a good experience. More

by LS332646
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Jaylon Johnson

Mar 17, 2024

Five Star Subaru of Grapevine responded

LS332646, We're truly grateful for the opportunity to serve you and earn your business at Five Star Subaru. Your trust and confidence in Jaylon and our team is truly appreciated, and we're committed to delivering the best possible experience for you and all our customers. Call with your new car questions at 817-438-1700. Thank you for choosing our dealership. Best regards, Doug Laymon, Sales Manager

March 11, 2024

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Best car buying experience yet. In and out in a few hours, nice people, good price. More

by MICHAELTHEDGES
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Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles

Mar 12, 2024

Five Star Subaru of Grapevine responded

Michael, We really appreciated helping you into your new Subaru. Thank you for shopping with Hayden and the Five Star Subaru team. Customer satisfaction continues to be our focus. Reach us anytime you need our technical or care advice at 817-438-1700. Best regards, Doug Laymon, Sales Manager

March 09, 2024

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The experience is very very good! I will definitely recommend you to my friends who are interested in Subaru More

by SIYUANHAO99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Shane Hacker

Mar 10, 2024

Five Star Subaru of Grapevine responded

Congratulations, SIYUANHAO99, on your new car purchase at Five Star Subaru. Your satisfaction is our top priority, and we want to hear from you at 817-438-1700 with questions about your Subaru. Helping you fully enjoy your vehicle is the goal. Thank you, Doug Laymon, Sales Manager

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