Smooth purchase experience, no unnecessary add ons, fast
process, very friendly and helpful staff overall.
process, very friendly and helpful staff overall.
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by Mahesh
Verified Customer
Verified Customer
May 04, 2026 -
Five Star Subaru of Grapevine responded
Mahesh, Thank you so much for the 5-star review! We are thrilled to hear that you had a smooth and fast purchase experience with us. At Five Star Subaru, we strive to provide a transparent process and complete customer satisfaction. We truly appreciate your feedback and hope you are enjoying your new vehicle! Reach us at 817-438-1700 for advice any time. Best regards, David Cheney, General Sales Manager
Less haggle than other dealerships.
But they could improve on their process preparing a car.
But they could improve on their process preparing a car.
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by MCOWAN76
Verified Customer
Verified Customer
Apr 04, 2026 -
Five Star Subaru of Grapevine responded
Thank you, MCOWAN76, for your honest feedback! We are happy to hear that our team provided a stress-free environment and your feedback helps us identify exactly where we can sharpen our operations. We truly value your business and hope you are enjoying your new ride. If there is anything specific we can do to make things right, please don't hesitate to reach out to us at 817-438-1700. Sincerely, David Cheney, General Sales Manager
Ray was very responsive and easy to work with.
Also a thank you to Xavier who drove me back from the airport after returning my rental car.
Also a thank you to Xavier who drove me back from the airport after returning my rental car.
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by SUBARU0
Verified Customer
Verified Customer
Apr 01, 2026 -
Five Star Subaru of Grapevine responded
Thank you, SUBARU0, for shopping at Five Star Subaru. Transparency and convenience are our top priorities. It’s great to know Ray was easy to work with and that Xavier could assist with your airport transition. We appreciate the 5-star review—we truly value your business and look forward to hearing from you in the future at 817-438-1700. Best regards, David Cheney, General Sales Manager
Spectacular sales department.
My buying experience was nothing but exceptional. When I plan to buy another vehicle five star has earned my potential return business
My buying experience was nothing but exceptional. When I plan to buy another vehicle five star has earned my potential return business
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by HATALAD1
Verified Customer
Verified Customer
Mar 20, 2026 -
Five Star Subaru of Grapevine responded
HATALAD1, Delivering an exceptional experience is our top priority at Five Star Subaru, and it’s wonderful to know our sales team hit the mark for you. Thank you for shopping with our team and if there are features on your new car you would like to revisit, please stop by or call 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager
Ray was my parents salesman on a new Subaru within the
last month, and after such great service for them, I reached out to him for a used car for myself. Ray took down what I was looking for, reached out
last month, and after such great service for them, I reached out to him for a used car for myself. Ray took down what I was looking for, reached out to check in, and once the ideal car was on the lot, we worked out a deal quickly for me to purchase it. Ray is professional, friendly, and made the buying experience one of the best we have ever had. He will have our business going forward, too!
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by DALFORD31
Verified Customer
Verified Customer
Dec 14, 2025 -
Five Star Subaru of Grapevine responded
Thank you, DALFORD31, for taking the time to rate your shopping experience at Five Star Subaru. Ray is a professional and is dedicated to helping our customers get what they want. If there is anything else you need, Ray or I can be reached at 817-438-1700. Congratulations and thank you again! Best regards, David Cheney, General Sales Manager
Ray was fantastic!
He was educated, kind and very helpful throughout the whole process. I would recommend seeing Ray!
He was educated, kind and very helpful throughout the whole process. I would recommend seeing Ray!
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by MONICAWICKERSHAM
Verified Customer
Verified Customer
Oct 04, 2025 -
Five Star Subaru of Grapevine responded
Monica, We are so happy to hear your Five Star Subaru shopping experience was a good one. Expect focused customer service every time you stop by our dealership. Please stop by or call 817-438-1700 for Subaru advice. Ray and our team are here for you. Thank you for your kind words and congratulations! Take care, David Cheney, General Sales Manager
Ray was a fantastic salesman.
Made the whole car buying experience super easy! 10/10 would recommend!
Made the whole car buying experience super easy! 10/10 would recommend!
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by KJETT122
Verified Customer
Verified Customer
Sep 09, 2025 -
Five Star Subaru of Grapevine responded
Thank you, KJETT122, for shopping with Ray and the Five Star Subaru staff. We are excited you are driving a new Subaru and we are here for your technical or maintenance questions at 817-438-1700. Helping you fully enjoy your car is our goal. Congratulations and call us for advice any time. Best regards, David Cheney, General Sales Manager
Not sure I’m being asked about Doug.
Ray Kirven was my salesman and that’s who guided me through the experience. He is fantastic, communication is top notch and is extremely kind.
Ray Kirven was my salesman and that’s who guided me through the experience. He is fantastic, communication is top notch and is extremely kind.
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by POPO7403
Verified Customer
Verified Customer
Sep 01, 2025 -
Five Star Subaru of Grapevine responded
POPO7403, We're thrilled to hear that Ray Kirven made your car-buying experience a great one. We'll be sure to pass along your compliments to him—he is indeed fantastic. We appreciate you choosing Five Star Subaru and look forward to serving you again in the future! Reach us for new car advice at 817-438-1700. Thank you, David Cheney, General Sales Manager
My experience at Five Star Subaru was positive, and my
salesman worked with me very well.
salesman worked with me very well.
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by MURPHYP2010
Verified Customer
Verified Customer
Aug 25, 2025 -
Five Star Subaru of Grapevine responded
Congratulations, MURPHYP2010, on your new car from Five Star Subaru. We are excited to help you enjoy your vehicle. Please stop by or call 817-438-1700 for automotive advice any time. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager
Fast friendly and knowledgeable staff all around.
2nd purchase here and will be back for more.
2nd purchase here and will be back for more.
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by toby513
Verified Customer
Verified Customer
Aug 03, 2025 -
Five Star Subaru of Grapevine responded
Congratulations, toby513! Thank you for your fantastic feedback! We are so happy to hear that you came back to Five Star Subaru for another purchase. We truly appreciate your continued business and look forward to addressing your new car questions at 817-438-1700. Best regards, David Cheney, General Sales Manager