Tina Berger

I am extremely disappointed with the level of customer service I’ve received from this Chevrolet service department. I have made multiple attempts to schedule service for my vehicle, but each time I as service I’ve received from this Chevrolet service department. I have made multiple attempts to schedule service for my vehicle, but each time I ask whether a rental vehicle will be available, I either receive no response or my calls are never returned. Because of the lack of communication, I have had to miss several service appointments. To make matters worse, I have been told they cannot provide transportation because I live approximately 45 minutes away, yet they also expect me to leave my vehicle with them for 3–5 business days before they can even begin diagnosing it. That leaves me without reliable transportation and no clear solution from the dealership. If the service department is unable or unwilling to service my vehicle, I would appreciate an honest conversation rather than being ignored. Clear communication and follow-through are basic expectations, especially from the dealership where I purchased my vehicle. I simply expect timely communication, transparency, and the level of customer service that should come with purchasing and servicing a vehicle at the same dealership. Unfortunately, that has not been my experience More

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It was easy to make an appointment and getting the service done in a timely manner. The customer waiting area is very nice and clean. service done in a timely manner. The customer waiting area is very nice and clean. More

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When we come here it’s always a pleasure. Everyone is so nice. The work done is always done in a timely manner. Everyone is so nice. The work done is always done in a timely manner. More

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Another stellar performance! These folks take good care of you, the service manager and her crew do a tremendous job. These folks take good care of you, the service manager and her crew do a tremendous job. More

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All the employees are very friendly and always smiling. Love the service great place to go. Thank you Love the service great place to go. Thank you More

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Never have worries when I drop off my car there good customer service would definitely go back customer service would definitely go back More

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It's a great place to take your vehicle for service. I recommend it to anyone. I recommend it to anyone. More

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I have just returned from the service department for All American Chevrolet. Two weeks ago I scheduled an appointment to have them look at my 2025 Chevrolet. There was a road noise problem and a shifting is American Chevrolet. Two weeks ago I scheduled an appointment to have them look at my 2025 Chevrolet. There was a road noise problem and a shifting issue. I arrived on time and was told “We don’t do that type of work on the weekend”. They told me I would have to schedule an appointment for the following week. The checked their appointment book and said the only appointment they had open was for the following Friday. I brought the the car in and I was told they would have to keep I for 4 or 5 days. I returned to check on the car and was told it had been assigned to a technician and that he had 4 or 5 work orders ahead of my car. Does Chevrolet have so many mechanical issues with their cars they can’t fix them or even troubleshoot them. I will not use the service department at All American Chevrolet again. I will drive to another city for service if I don’t sell the car just to be rid of this lemon. More

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American Chevrolet in all departments are a excellent dealership in all facets . Cusomer service, service department are true professionals. Thank you dealership in all facets . Cusomer service, service department are true professionals. Thank you More

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All American Chevrolet was awesome, courteous and very professional. I would continue doing business then as long as I am able to. professional. I would continue doing business then as long as I am able to. More

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