Tina Ceklovsky | Page 8

Nye service was very professional and helpful in fixing my tire in a timely manner my tire in a timely manner More

by junior23459 Verified Customer Verified Customer

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Good customer service , nice people to deal with , every time I’m there they treat me like a VIP :-) time I’m there they treat me like a VIP :-) More

by sophiabfarid Verified Customer Verified Customer

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My experience was absolutely horrible. Booked a simple service with NYE VW 2 weeks in advance. They told me “ drop your car off in the morning and it will be first come first serve, guaran Booked a simple service with NYE VW 2 weeks in advance. They told me “ drop your car off in the morning and it will be first come first serve, guarantee to get finished quicker”. I dropped my 2024 GLI off at 0830am. Came back around 1530. After being told when I called around 12:30 that my car would be done around 1500, that they haven’t brought it in yet because “ someone called in this morning”… why wasn’t I told this at 1230 when I called?!. Meanwhile I had to work that night. My entire day was wasted waiting for my car to be done and they didn’t even touch it the entire day. I got offered a rental car for my next service day. That’s it. More

by DESSTYLE743 Verified Customer Verified Customer

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Very accommodating. Always help me when I need it. I do not care that they put my old battery in my hatch as It is too heavy for me to dispose of. Always help me when I need it. I do not care that they put my old battery in my hatch as It is too heavy for me to dispose of. More

by jfurney Verified Customer Verified Customer

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Service was fast, curious, and professional. All the qualities you look for in a proider. All the qualities you look for in a proider. More

by jenpop6 Verified Customer Verified Customer

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Very happy with the service I was in and out within five minutes, very friendly and knowledgeable. minutes, very friendly and knowledgeable. More

by rdite Verified Customer Verified Customer

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Quick, efficiency, friendly and professional! Always accommodating and understanding when I call. Knowledge and keep you updated throughout. Always accommodating and understanding when I call. Knowledge and keep you updated throughout. More

by sloreto1 Verified Customer Verified Customer

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Our Rome VW (Nye) has great employees, a very Knowledgeable service team, and a lovely facility. Oh ~ and pretty nice cars, too! My only concern is the cost ~ the hourly diesel rate very Knowledgeable service team, and a lovely facility. Oh ~ and pretty nice cars, too! My only concern is the cost ~ the hourly diesel rate very high (for me). More

by vickystockton7477 Verified Customer Verified Customer

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Very professional, straight forward and excellent treatment. Tina took really good care of me as a customer. Very pleased with the service department and the quality job the mechanics perform. Overal treatment. Tina took really good care of me as a customer. Very pleased with the service department and the quality job the mechanics perform. Overall experience was an A+. More

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Tina helped my very first service experience at Nye VW in Rome to go absolutely perfect! She was so above and beyond helpful. It was a pleasure working with her. She really seems to care about her customers. Rome to go absolutely perfect! She was so above and beyond helpful. It was a pleasure working with her. She really seems to care about her customers. If she didn’t know an answer to a question, she’d ask someone there that did know. She was never condescending or made me feel uncomfortable in any way. I appreciated her kindness and attention to detail with my first VW vehicle. I am definitely going to go back to her. Nye VW has a gem with Tina. I hope she gets a positive response from her boss in some way. She truly deserves it! Thank you Tina for all of your help. I look forward to working with you again. More

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