Tina Dickenson

My inspection was completed despite heavy volume of customers that day. Courtesy ride was very convenient customers that day. Courtesy ride was very convenient More

by WCAPISTRAN Verified Customer Verified Customer

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Always helpful and gets me in as soon as they can. Diesel service is special, so Tina does a great job. Diesel service is special, so Tina does a great job. More

by SKIPDAWN2 Verified Customer Verified Customer

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The service was quick and efficient. I did not have to wait long for pick-up either. I did not have to wait long for pick-up either. More

by bnesrimes Verified Customer Verified Customer

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True Nice Accurate Dependable Honest Trustworthy Informative Knowledgeable Prompt Reliable Personable Ontime Respectful Polite Attentive Informative Knowledgeable Prompt Reliable Personable Ontime Respectful Polite Attentive More

by contrina.salmond Verified Customer Verified Customer

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They would not answer the phones and didn’t get back to me until an entire week later about my car and then tried to overcharge me for service. me until an entire week later about my car and then tried to overcharge me for service. More

by Jada Verified Customer Verified Customer

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I came to the dealership a week before my appointment to schedule my appointment in person because I could not reach anyone on the phone. The person who scheduled my appointment was Tina. She wasn’t friendl schedule my appointment in person because I could not reach anyone on the phone. The person who scheduled my appointment was Tina. She wasn’t friendly, she wasn’t welcoming, to say the least. The day that I came back for my appointment she once again wasn’t welcoming, didn’t greet me and was very dry. The day that I made my appointment, we went over everything that was wrong, and we looked up the vehicle and confirmed that the vehicle was still under warranty, and that was why I was bringing it to the dealership. On the day of my appointment, she proceeded to ask me who do I reach out to for payment since it was a company vehicle. I stated “remember this vehicle is under warranty?”She stated typically vehicles that are 2022 model are not under warranty. I reminded her that we looked it up before I even scheduled the appointment. The overall experience was not good. I was never updated about Anything that was going on with the vehicle. I reached out three different times, and each time I reached out, I received an automated message stating that they received my request and someone will be contacting me. I was never contacted. My employee went and picked up the vehicle without my knowledge, and informed me that they found nothing wrong with the vehicle. It would have been nice to know that my vehicle was picked up and what they found or did not find. I would not recommend this dealership to anyone. More

by J.Terry Verified Customer Verified Customer

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They are honest and reliable. Recently my car broke down on the interstate,, a belt came off. Because I just had my car serviced there they gave me the benefit of the doubt and fi Recently my car broke down on the interstate,, a belt came off. Because I just had my car serviced there they gave me the benefit of the doubt and fixed it for no charge. That’s integrity! More

by LHARRIS7870 Verified Customer Verified Customer

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The check-in process and check-out process are always very smooth. Every customer service representative who has helped is very thorough and helpful. very smooth. Every customer service representative who has helped is very thorough and helpful. More

by patrick.cohen84 Verified Customer Verified Customer

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Service was fast and communication was clear. Just received oil change and state inspection with filters. Just received oil change and state inspection with filters. More

by austin_frisby Verified Customer Verified Customer

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I called in early on a Saturday in June, not only did you say you could take care of me , y’all let me go in as soon as I got there early. The service manager was so polite and efficient.. The tech was prof say you could take care of me , y’all let me go in as soon as I got there early. The service manager was so polite and efficient.. The tech was professional and courteous.. Always have a great experience with Southern Dodge… Your standards are beyond the pale truly.. More

by EDWARDCOLDEN3 Verified Customer Verified Customer

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