Dealer Reviews
Cars for Sale
Dealer Log In
Katie Vanostrand
Katie Vanostrand
Express Lane Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
311 Reviews
311 Reviews
Write a Review
311 Reviews of Katie Vanostrand
June 03, 2026
I'm sure why im being changed for safety glasses and gloves. Isn't this part of your mechanical standard epa safety? Also being charge for towels for clean up behind themselves is ridiculous it's part gloves. Isn't this part of your mechanical standard epa safety? Also being charge for towels for clean up behind themselves is ridiculous it's part of there labor of the shop should already being provided But the staff was nice and knowledgeable and quick to repair my van More
by DILLARDCRAIG
Verified Customer
May 22, 2026
Staff was very easy to talk to service was quick and all expectations were exceeded expectations were exceeded More
by JUSTINTWALKER96
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
May 17, 2026
This was one of the best service that I’ve had in a while. Started off a bit rocky, but overall great. Also, my car didn’t not have grease over my roof after my oil change like it normally would. I was while. Started off a bit rocky, but overall great. Also, my car didn’t not have grease over my roof after my oil change like it normally would. I was pleased. I hope it only gets better from here. Thanks! 😊 More
by Be Kind To Others
Other Employees Tagged: Ron Rytter, Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
May 07, 2026
The guy that always services my car is always helpful and- now I’m just trying to hit the word cap? and- now I’m just trying to hit the word cap? More
by dallenhudson
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
May 04, 2026
Service rep was amazing setup everything i needed. Very friendly and knowledgeable person. Thanks a bunch!!! Very friendly and knowledgeable person. Thanks a bunch!!! More
by pookey11
Other Employees Tagged: Haley More
April 30, 2026
Great service good communication Overall great experience as usual Thank you and it is recommended experience as usual Thank you and it is recommended More
by kphooks
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
April 12, 2026
Was ol but don't keep up with automatirobot appointment or time's stop the robots or time's stop the robots More
by billdevoee62
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
April 11, 2026
I took my vehicle for annual inspection and was extremely pleased how quickly the inspection was completed. pleased how quickly the inspection was completed. More
by BORSELLINOJJ98
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
April 06, 2026
This is a great service department! I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly recommend this dealership. More
by Jeff Deuso
Other Employees Tagged: Cameron Shaw, John Deuso, Ron Rytter, Bill Crummett, Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
April 05, 2026
I am very satisfied with the service on my Grand Wagoneer. The staff was professional, the service was timely, and communication was clear throughout the visit. I would definitely recommend this dea Wagoneer. The staff was professional, the service was timely, and communication was clear throughout the visit. I would definitely recommend this dealership’s service center to others. More
by DANIEL.ALBAO67
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
Dealership Inventory (416 Vehicles)
