Katie Vanostrand
Katie Vanostrand at Southern Dodge Chrysler Jeep Ram FIAT

Katie Vanostrand

Express Lane Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
305 Reviews
4.4

305 Reviews

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305 Reviews of Katie Vanostrand

April 12, 2026

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Was ol but don't keep up with automatirobot appointment or time's stop the robots More

by billdevoee62
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Recommend Dealer
Yes
Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

April 11, 2026

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I took my vehicle for annual inspection and was extremely pleased how quickly the inspection was completed. More

by BORSELLINOJJ98
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Recommend Dealer
Yes
Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 06, 2026

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This is a great service department! I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly More

by Jeff Deuso
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Recommend Dealer
Yes
Apr 09, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2026

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I am very satisfied with the service on my Grand Wagoneer. The staff was professional, the service was timely, and communication was clear throughout the visit. I would definitely recommend this dea More

by DANIEL.ALBAO67
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Recommend Dealer
Yes

April 01, 2026

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Got my Ram back in three hours, it was done perfectly, thanks for the great costumer service. More

by BILLYNESOME4100
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Recommend Dealer
Yes
Apr 03, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 31, 2026

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One of the worst experiences I ever had at a dealership. I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 More

by k.j.reynolds74
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Workmanship
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Recommend Dealer
No
Apr 03, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 17, 2026

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Professional friendly staff and quick service if possible for vehicle. Honest with car problems and informative More

by TrishaS
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Recommend Dealer
Yes

March 12, 2026

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I was pleased to get a vehicle taken good care of and in a timely manner thanks !!! More

by BRITTNEY.L.THOMAS87
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Recommend Dealer
Yes
Mar 12, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2026

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For me to have made an appointment, the wait time is ridiculous! This is unexceptable. More

by NISHAMOM11
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Recommend Dealer
No
Mar 03, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 10, 2026

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Great customer service nice and clean facility. The work was done completely. an accurately.thank u More

by DAQUEEEEEN
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Recommend Dealer
Yes
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