"Really a most outstanding experience ... "
Over the years I have bought many automobiles, and in all of that time, since 1948, never has the
overall car buying experience been better. Tito was very business like, clearly explained the features
of the, new to me, 2014 E350C Mercedes Benz. And he was able to close the sale in a professional manner.
. When it came time to do all of the necessary paperwork signing, Ajmal Sardar had all of those
many places that required my signature clearly organized and marked. Well done AJ.
Overall I felt very appreciative that your organization goes that extra mile of great customer service.
"Wrost experience from a Mercedes salesman"
Had a very bad experience.
My wife and I went to see ML and GLK models. We were just looking around when one sales person named Tito came to help us.
He asked us if we are buying it today. We said we are planning to buy in a month or so. Immediately his attitude got changed and he said there are lots of customers are coming today and he may not be able to give much time to show the car. When I asked if we can get test drive today or do we have pre-schedule it, he told that if we buy today he can arrange test drive.
He then asked why cant we buy today. When we said that we are also seeing X5 and Evouque, he laughed at us and created a scene like we are kinda idiot people - 'are u guys serious ?'
I got very frustrated and immediately left from there. He then came to my car and tried to stop my car. He started saying he is bringing the key so that we can test drive and he is sorry about it.
I'm never returning to this dealership and never recommend to anyone.
- Azam Ali
I am glad to write this review for my own (now i can say :)) dealership Fletcher Jones Motorcars of Fremont that I had a wonderful buying experience of my first MB- GLK-350-4Matic. Here I would like to mention the most important and unforgettable moments First time when I met with Sam Wali. he help me a lot starting from showing the features of the 350 SUV till the last day when I was driving out my car from the showroom, Sam is a real professional person not only professional he is also very friendly and I never feel at any stage that I am talking with some sales guy his dealing with us like a family member. I also have the same feeling for Tito Talampas.
I am also looking forward same level of service from Fletcher Jones Motorcars and specially from these three guys Sam and Tito and his Boss
If you really want something luxurious I highly recommend contacting Sam and Tito
Rommel and Tito who are the sales person are very accommodating. Rommel met my expectation being a sales person. He explained the difference between the inquired model of the vehicle and it's advantages. The whole team are friendly and welcoming.
By far the best car buying experience ever Tito Talampas is fantastic , product knoll age is great, an super nice , he seemed to know what i was going to ask, and had the answer ready! told me more in a short time than anyone i have talked to an i have been ALL over! Shaun was great in finance, had some in sites through out! Just outstanding!!
"Excellent service by friendly, knowledgeable staff!! A++"
The staff at Fletcher Jones is amazing!! Very friendly, and knowledgeable.
Look for Tito and Zabi in sales, and they will take care of you. After sales follow-up service is very genuine. They will help with any questions you have! I am very happy and satisfied with my purchase here!!
Other Employees Tagged:
"The experience I had at the dealership was Great! ..."
The experience I had at the dealership was Great! Everyone involved in the deal made my wife and I feel special. They did not have to do much convincing since the car was so great. I feel like my car buying experience was the best I've ever had. I would highly recommend working with Tito Talampas and the whole dealership, Fletcher Jones Motorcars of Fremont!
"I give an overall rating of Great to this dealership..."
I give an overall rating of Great to this dealership because I enjoy visiting Fletcher Jones of Fremont whenever I find enough time in my busy schedule. They make me feel like I am part of the Fletcher Jones Family. This is now my fourth MB I have bought from this dealership. Tito Talampas is a great salesman. Very friendly and a true professional. Working with Joe Defreitas is always a pleasure. He has always made sure all of my MB's were serviced properly and to my complete satisfaction.
Other Employees Tagged:
"I am really obliged and would recommend to buy any type..."
I am really obliged and would recommend to buy any type of car from this Dealership. They really have good variety of cars and competitive prices. On top of it had a good user experience and the staff is very helpful and friendly. I would give 5/5 for the dealership service.
Thankyou Tito and Mozie for all your help.
Other Employees Tagged:
"I just purchased a 2011 camaro from them last Saturday. ..."
I just purchased a 2011 camaro from them last Saturday. It's the second car we purchased from them. Tito is the best he made my dad and I feel like family. He remembered my dad and came over to help. He made sure we had an easy experience. I would recommend that any one looking for a car go to Tito he has a great attitudeand cares about giving you the best deal .