- F-Pacer, Brown
As much as most people love new cars, I bet most would agree we don't like the actual purchasing experience, starting with the planned circle 15 min test drive to pushy Sales Reps, and all day affairs of sitting and spending the day making "the deal". if you walk out, and need to think, within three days, the constant calls, and emails. UGH. Well Wilde was sooo different. Test drive....Bryan "lets go where ever ya want, hop on the interstate so you can get the feel, take your time"... now THAT was refreshing. Then we weren't sure the original F-Pace that we drove was what we wanted. Bryan took us around look at several with various options. Easy, not pushy relaxing. We decided we weren't 100% on the F-Pace, and decided to check a different Dealer and different car. No 50 calls or emails! UGH the car was close, but the road noise was terrible and the Sales Rep wanted us to buy THAT car no matter what! Don't leave without this car attitude. Called Bryan from that dealer, lol told him we wanted to Ride again. "No problem, i'll have which ever you want ready to ride and he did! Love LOVE our F-Pace! deal was easy, then there were some scratches we didn't like, so "no problem we will replace those pieces" picked it up next day, three days later Phil came to our home walked us through all our options, and brought it back to replace those pieces. then when done, Bryan Returned it to us and picked up the loaner they gave us. this has been an all around wonderful experience with Wilde, and Bryan and Toby as well as Phil. I can't say enough how happy we are with our new F-Pace, and the experience we had with Wilde! Great job all the way around Wilde!
"BILL KIRK represents integrity and quality with experience. "
- WILLIAM ZWICK
I recommend Bill highly. 5 stars.
Zak Blaugh is business smart & a positive leader to make things run smoothly & profitably.
Wilde should be excited to have such a well-oiled team working strong together for the benefit of all.
All deserve 5 stars.
"Outstanding experience with the service department"
I recently purchased a certified XK from Wilde. I made a service appointment to apply interior & exterior protection. In addition, I found a few minor items that needed to be resolved. When I arrived for the appointment, everything was ready as scheduled. Toby listed the items that needed attention and provided a loaner vehicle. Taga (my salesman) also took the time to review my needs to confirm they would be addressed. Toby kept me advised several times during the day and asked me if I could return the following day to allow the sealer time to set. When I returned the next day, Toby mentioned that a few other items were identified and fixed. Taga also discussed the work with me to ensure I was satisfied. Overall, the experience was outstanding. My time at the dealership was minimal for both visits. Toby was extremely attentive, courteous, took the initiative to identify & repair items (which were unknown to me) to avoid future problems, and kept me advised of the status of the work. I have had three Jaguars in for service at Wilde. I’m very satisfied with the service I’ve received during the past ten years.
"Close to Perfection! "
This was my 3rd Maserati purchase, best ever, all excellence personified. There is another Maserati dealer closer to me, I drive close to 90 miles away from my home just to work with Bryan & crew at Wilde.
Bryan exemplifies all that a great human being is. He along with the Wilde family has become an integral part of my family. Honest, attentive, superior customer service, hard working, & amazing, is not what he does, but who he is. He is the person you want your sons & daughters to become, & to work with.
The best car buying experience I have ever had.
Anthony...I hope to forever do business with you....amazing..exactly how the finance experience should be.
Toby, Joe, Wade.....I Thank you all for close to perfect service & follow through.
An organization's excellence is a reflection of the values & workmanship from the top to bottom. Wade, I sincerely hope that all who come in contact with you truly develop a sense of excellence which you exemplify.... also strongly reflected upon Joe.
"My brand new jaguar has been in the shop for 10 days"
- Paul Gray
my brand new jaguar has been in the shop for 10 days and General Manager does not have the decency to call me I am hoping to be able to give them the keys back and cancel my lease
"Everyone was helpful and easy to work with! "
Everyone at this dealer works as a team. Everyone is friendly and helpful. We had such a great experience we went back the next week and bought another vehicle.
"Easy to do business with"
No hustle, no push; it was an easy experience.
Ken was helpful in every way and read my wants and needs better than I did myself. Wilde is a class dealer. I have purchased both a Jaguar and a Lexus from them and have always dealt with first class people.
"AMAZING CUSTOMER SERVICE!!!!!!!"
- S H
I have visited a few luxury car dealerships in Sarasota, and when I went to Wilde Jaguar it was just an amazing experience! James Guttridge was helping me and he was just the best salesperson i have ever dealt with. He was never pushy and trying to make you buy the car. I end up buying a car from him. Everyone there at Wilde Jaguar that I have dealt with just have an excellent customer service, from James Guttridge, the Jim Kmetzsch and Toby from service, you guys are AWESOME!!!! THANK YOU!!!!