Tobyus Simmons | Page 2

Good Service. Very Friendly staff at counter and setting up appointment! Would alike to compliment sales manager gor answering phone after shop business hours and Very Friendly staff at counter and setting up appointment! Would alike to compliment sales manager gor answering phone after shop business hours and helping provide info to me how to bring in vehicle and register after hours!!!! Thank you!!!!! More

by Marty Candies Verified Customer Verified Customer

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They were helpful, very professional, and made me feel like family. I would definitely buy from them again. like family. I would definitely buy from them again. More

by zakiya0232 Verified Customer Verified Customer

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Sorry don't remember Mr. Howard. Liked the no pressure salesman Devlin. He was nice. Howard. Liked the no pressure salesman Devlin. He was nice. More

by Steve Verified Customer Verified Customer

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Great dealership , very adept and cordial staff , satisfied all my needs, anyone ln need of a vehicle , give this dealer a try , you will not be disappointed satisfied all my needs, anyone ln need of a vehicle , give this dealer a try , you will not be disappointed More

by RUSTYNAIL1036 Verified Customer Verified Customer

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Good service, good employees, I love my gmc 19 Serra, I will come here all the time will come here all the time More

by DCA922 Verified Customer Verified Customer

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I have been thru many leases thru the yr. Legacy Buick has made it very easy. I found they make the process easier also. I would come again and get a car. Legacy Buick has made it very easy. I found they make the process easier also. I would come again and get a car. More

by MDUFRENE4 Verified Customer Verified Customer

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The best dealership on the Westbank I got 2 cars from them I love they customer service!!!!! them I love they customer service!!!!! More

by Terrin25 Verified Customer Verified Customer

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Last experience was excellent with gentleman that service me last the time. He was able to fit me in to get an oil change with tire rotation. I didn't mind waiting. The female always told me she couldn't I h me last the time. He was able to fit me in to get an oil change with tire rotation. I didn't mind waiting. The female always told me she couldn't I had to make an appointment and come back. Only reason I come because it convenient. More

by MSKALPNRRT Verified Customer Verified Customer

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I’m writing to express serious concern about the service experience with my GMC Acadia (dropped off on July 15th for a fuel-related issue). This was a scheduled appointment I waited over a week for. Yet, I’ experience with my GMC Acadia (dropped off on July 15th for a fuel-related issue). This was a scheduled appointment I waited over a week for. Yet, I’ve received almost no communication since drop-off — only a vague confirmation of the issue I already diagnosed myself. This is day three, and I still have no quote, repair timeline, or any update beyond what I provided at check-in. I was told my car is “in the back of the line,” which defeats the purpose of scheduling in advance. I’ve purchased two vehicles from your dealership and was considering a third, but this lack of transparency and service has made me reconsider. I’d like to request a full update today — including a repair quote and estimated timeline — or I will need to elevate this complaint beyond your location. Sincerely, Andrew Lessig More

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As a overall my experience with this dealership customer service is HORRIBLE the WORST they don't care about the customers who they suppose to care about that keep their jobs because without us it want be service is HORRIBLE the WORST they don't care about the customers who they suppose to care about that keep their jobs because without us it want be them. They need to be retrain or get better customer service advisors. I'm not the only person having issues with this location, I'll not return to this location!!!! More

by BERK1963 Verified Customer Verified Customer

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