Todd Arnette | Page 2

My mother bought her 2017 Ford Expedition here a few years ago and was very happy with the service here. Fortunately, I was able to find myself my first vehicle here, Tom made the process super easy, an years ago and was very happy with the service here. Fortunately, I was able to find myself my first vehicle here, Tom made the process super easy, and I'm so excited to have my own car, a 2020 Ford Fusion Hybrid. The service was amazing, they even put a brand-new battery in the car before I purchased it. Parks Lincoln is a great place to get high quality vehicles and service, and my family now has had 2 awesome experiences there. More

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If I could rate this dealership with negative stars I would, absolutely pathetic...awful and despicable with paperwork!!! would, absolutely pathetic...awful and despicable with paperwork!!! More

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This was my first visit without Tracy being there. Traci is no longer with the company. Traci referred me to Aiden. Aiden greeted me with a smile. He listen to what I had to say. Aiden was very profe Traci is no longer with the company. Traci referred me to Aiden. Aiden greeted me with a smile. He listen to what I had to say. Aiden was very professional and friendly. I told him Traci referred me to him and that he had big shoes to fill. I am sure Aiden will continue to give me the great service I received on this trip. Really nice young man. More

by AN2NETW Verified Customer Verified Customer

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I love this dealership. They are always very helpful and courteous. Also, they are always very professional. They are always very helpful and courteous. Also, they are always very professional. More

by BCPICKLESIMER Verified Customer Verified Customer

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Expected more from a luxury car dealer. This was a used car dealership experience at best. Price negotiations all over the place. Was going to walk at least 4 times. Alot of wasted This was a used car dealership experience at best. Price negotiations all over the place. Was going to walk at least 4 times. Alot of wasted time. Little respect for my time. Sales rep was good but lost credibility as my interface based on games being played on price negotiation. SHOULD HAVE BEEN DONE and Out first afternoon. Took all day next day and most of day after that. Low ball on trade in. I should have waked then. Blamed low trade in value on prior dealership which I have a 15 year relationship with. All discredited by me with follow up as justification for low offer. Not starting off on a good foot with Parks compared to Lexus. We do not have high expectations from service dept going forward based on poor initial sales experience. XPLAN discount not represented in any negotiations. $2000 credit represented as something else. Price kept changing after agreed upon 10 hours before. At least 4 more price changes after agreed price. Price fluctuation was blamed on worksheet and this WAS NOT HELPFUL. Blaming the price sheet was NOT confirming. Delivery was not enjoyable as negotiation was such a debacle. Promised home delivery did not happen. Promised full tank of gas and had to ride with sales person after dealership was closed to fill up gas across the street after delivery. Car was washed but not clean. Windows smudged like a dirty rag was wiped quickly over them. Highly skeptical that Ceramic coating protection ($1800) was actually done. Paperwork "signing" that was to take an hour and took 5 hours. Orientation was rushed and frankly my wife and I were done by then on what was expected and promised to be a pleasant experience. Would avoid going to Parks to purchase another car. More

by RABASCAL Verified Customer Verified Customer

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The only place I trust to work on all my family's vehicles. The technicians are amazing. My service advisor Brandon, is great and the staff is friendly. I have bought 6 vehicles from here and will co vehicles. The technicians are amazing. My service advisor Brandon, is great and the staff is friendly. I have bought 6 vehicles from here and will continue using them for my future vehicle purchases. More

by BeaSTmaSTer Verified Customer Verified Customer

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Manny was helpful getting my car and everyone on the team was nice. I was explained clearly how to make my payments since this was my first time financing. Manny explained all the features in my car and how was nice. I was explained clearly how to make my payments since this was my first time financing. Manny explained all the features in my car and how to set up everything to my liking. When I get my next car it’ll be through Lincoln Longwood More

by TCAIN20 Verified Customer Verified Customer

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Very nice people, my Navigator was exactly as described and delivered on time. Was a very pleasurable experience and delivered on time. Was a very pleasurable experience More

by GRACECRANE1 Verified Customer Verified Customer

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Looking good in the neighborhood/// great design on your new show room//and of course the the employees are awesome new show room//and of course the the employees are awesome More

by PHENDER49 Verified Customer Verified Customer

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Manny was great will definitely work with him again! He was a pleasure to deal with! He was a pleasure to deal with! More

by PTREVILLA Verified Customer Verified Customer

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