Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 15

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
219 Reviews
4.9

219 Reviews

Write a Review

219 Reviews of Todd Eckard

November 20, 2025

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Employee Rating

I was very pleased with the service received. Todd explained what should be done. He did not push me which I appreciated that is why I always ask for Todd. More

by deaconbobm
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2025

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I've purchased 7 new Toyota's over the years. Many different dealerships. I've been most pleased with Koons Westminster Toyota. It is over an hours drive from my house, but totally worth it. I've More

by cserlo1018
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Recommend Dealer
Yes

November 18, 2025

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Todd and Mechanics are exceptional. Been using them for at least 25 years. They have kept my cars running well. I feel safe driving when they do repairs. I love the same day turnaround More

by mbatten0
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Recommend Dealer
Yes

November 16, 2025

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I always get prompt and quality service when I bring my vehicle in, and the driver service is excellent. More

by bugandrockman
Service Price Transparency
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Recommend Dealer
Yes

November 15, 2025

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Todd is always amazing. So attentive and helpful. I feel that I can trust whatever he recommends. More

by hambrickm777
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Recommend Dealer
Yes

November 15, 2025

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I was unable to drive my car to the dealership for service due to a recent surgery and the koons team picked my car up had car serviced and brought it back the same day I couldn’t be happier with the More

by acpwr2line
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Recommend Dealer
Yes

November 14, 2025

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always helpful and work always done correctly thanks to Todd and your mechanical staff. greatly appreciated. More

by ruthrobenolt
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Recommend Dealer
Yes

November 14, 2025

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Staff are very proffesional and helpful. They take Customer Service seriously in a positive way. More

by DLJ
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Recommend Dealer
Yes

November 14, 2025

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If a service tech does not even inflate a tire with low pressure while doing an oil change then who knows how many things were skipped. More

by razdanhari
Service Price Transparency
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Recommend Dealer
No
Nov 19, 2025

Koons Westminster Toyota responded

Thank you for your feedback. We're sorry to hear that aspects of your service visit fell short especially something as important as tire pressure. That's not the level of attention to detail we aim for. Please reach out so we can look into this and make things right. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

November 14, 2025

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Employee Rating

I have been going to Koon’s for over 20 years, they always do a good job for me. More

by gaylonm8
Service Price Transparency
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Recommend Dealer
Yes
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