Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 17

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
338 Reviews
4.9

338 Reviews

Write a Review

338 Reviews of Todd Eckard

March 16, 2026

Dealership Rating
Employee Rating

Provided a nice loaner and kept me updated as work was being completed. The vehicle had been previously taking to another Toyota dealership for the same problem without resolution. This is the only plac More

by joe.kessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 16, 2026

Dealership Rating
Employee Rating

clean, friendly service very upfront, explained the process and the results. Enjoyed the talk and opinions More

by pdkovo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Mar 19, 2026

pdkovo responded

thanks

March 16, 2026

Dealership Rating
Employee Rating

Koons service team is fast and effecient! ! I love the updates via text that are sent, lets me know where my car is in the process!! Great Job! More

by Shirleycoghill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 15, 2026

Dealership Rating
Employee Rating

Appt begins on time; timely updates; very knowledgeable advisors; all staff very courteous and helpful More

by edemarest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Koons Westminster Toyota responded

edemarest1, thank you again for taking the time to let us know how we did!

March 14, 2026

Dealership Rating
Employee Rating

They are able to get my vehicle in and out fast. The service is also great. More

by charityseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2026

Koons Westminster Toyota responded

charityseth, thanks so much for rating us so high! Be safe on the road!

March 11, 2026

Dealership Rating
Employee Rating

Koons Westminster Toyota has great maintenance service and all of their employees are very nice and helpful. Their price for new autos is very reasonable. I've been using Koons Toyota for about 20 years, More

by Toyota Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Molly Clemons

Mar 13, 2026

Koons Westminster Toyota responded

Toyota Lover, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 09, 2026

Dealership Rating
Employee Rating

The dealership was very welcoming. When I took it in for maintenance, they saw me right away. They took my info and I went into a very comfortable waiting room. Todd sent me a text so More

by leeanny236
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Koons Westminster Toyota responded

Thank you leeanny236! We hope to be of service to you again!

March 09, 2026

Dealership Rating
Employee Rating

Didn't receive my 16 point inspection report, I had to call the dealership to have it emailed to me. More

by brent49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Koons Westminster Toyota responded

brent49, we are delighted to see this rating! Have a great day!

March 06, 2026

Dealership Rating
Employee Rating

Todd was great as usual, always gives good and timely explanations of services required. Keep up the good work! More

by humptycoop1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

March 03, 2026

Dealership Rating
Employee Rating

Everyone there was friendly and knowledgeable, especially Todd Eckard who always takes care of me when I come in More

by bevandjim1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Koons Westminster Toyota responded

bevandjim1218, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

...
17
...

Dealership Inventory (288 Vehicles)

new 2027 Toyota Prius car, priced at $39,452
2027 Toyota Prius
new
Wind Chill Pearl exterior
CVT
All-wheel Drive
used 2020 Tesla Model 3 car, priced at $26,879
2020 Tesla Model 3
used
? exterior
Automatic
All-wheel Drive
new 2026 Toyota Grand Highlander Hybrid car
2026 Toyota Grand Highlander Hybrid
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car
2026 Toyota Tacoma
new
Black exterior
Automatic
Four-wheel Drive
new 2027 Toyota Camry car
2027 Toyota Camry
new
Supersonic Red exterior
CVT
Front-wheel Drive
new 2026 Toyota Tundra Hybrid car, priced at $71,598
2026 Toyota Tundra Hybrid
new
Wind Chill Pearl exterior
Automatic
Four-wheel Drive