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Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 19

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
338 Reviews
4.9

338 Reviews

Write a Review

338 Reviews of Todd Eckard

February 19, 2026

Dealership Rating
Employee Rating

It skipped my rating for Westminster Toyota which would have been excellent. Todd Eckard was also. Thank you!! More

by lilay2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 21, 2026

Koons Westminster Toyota responded

lilay2, we are delighted to see this rating! Have a great day!

February 18, 2026

Dealership Rating
Employee Rating

Prompt polite service as always, thank you for the coupons they help in these tough times. More

by bettyhanyok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 20, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 16, 2026

Dealership Rating
Employee Rating

reasonably priced. everyone is pleasant and polite . work is done in a timely fashion and you get a free car wash ! More

by dave_metcalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 19, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 16, 2026

Dealership Rating
Employee Rating

Always a great experience. Staff is friendly and honest. I love how they keep me up to speed real time. More

by evilpik4chu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 19, 2026

Koons Westminster Toyota responded

evilpik4chu, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

February 10, 2026

Dealership Rating
Employee Rating

Kind and helpful people, with great service. I was satisfied with the service and surely be back again More

by nadegtouko
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Print
Feb 12, 2026

Koons Westminster Toyota responded

nadegtouko, we are delighted to see this rating! Have a great day!

February 10, 2026

Dealership Rating
Employee Rating

Employees are great but the AI or robot currently answering the phone and scheduling is very annoying. More

by loismhalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 12, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

February 05, 2026

Dealership Rating
Employee Rating

I appreciate Milo is always friendly and professional. Tires were rotated in a timely manner. Good work all around. More

by tdiblasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milo- excellent

Print
Feb 07, 2026

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

February 05, 2026

Dealership Rating
Employee Rating

The staff at Koons service center are always pleasant and keep the customer informed during More

by JMSZCZESNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 07, 2026

Koons Westminster Toyota responded

JMSZCZESNY, thanks so much for rating us so high! Be safe on the road!

February 05, 2026

Dealership Rating
Employee Rating

Always have had good experience buying new and used cars. Have been dealing with Todd for years with very good results. More

by rcass1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 07, 2026

Koons Westminster Toyota responded

rcass1955, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 04, 2026

Dealership Rating
Employee Rating

The recall on the rear camera on my camry was completed in a timely manner with no problems. The staff was courteous and professional. Thank you. More

by bpdash
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 07, 2026

Koons Westminster Toyota responded

bpdash, we really appreciate this positive review! Thanks so much!

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