Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 20

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
239 Reviews
4.9

239 Reviews

Write a Review

239 Reviews of Todd Eckard

October 31, 2025

Dealership Rating
Employee Rating

Service was excellent, fast and as always no surprises. The prepaid maintenance plan is an excellent value. More

by ngotto57
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Recommend Dealer
Yes

Other Employees Tagged: David Hiser

October 31, 2025

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I have always had an excellent experience with Koons Westminster Toyota staff members - whether it is sales or service staff. More

by marlah0317
Service Price Transparency
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Recommend Dealer
Yes

October 31, 2025

Dealership Rating
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The personnel at Koons are consistently engaging and professional. From the moment you enter the facility until you depart, there is a confidence that the service is completed successfully. Great place More

by electiceddie
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Recommend Dealer
Yes

October 31, 2025

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Service is always as expected and done timely. I like the team that I am with and so far, I have not been disappointed with the outcome. More

by bgmama2
Service Price Transparency
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Recommend Dealer
Yes
Mar 15, 2026

bgmama2 responded

Great Team!

Mar 15, 2026

bgmama2 responded

Already sent Review!!

October 30, 2025

Dealership Rating
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Making an appointment is easy. They send you several reminders so you don’t forget. The staff is friendly and they get you in and out fairly quickly which says a lot about their me More

by rcpd5505
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Recommend Dealer
Yes

October 30, 2025

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Good to work with your people to get things repaired. Todd keeps me updated OK More

by jhilker
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Recommend Dealer
Yes

September 09, 2025

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Todd and his crew at Koons Westminster Toyota provided excellent 50,000 mile maintenance, including valet pickup and return! We highly recommend their automotive service. More

by Scooter
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Recommend Dealer
Yes
Sep 09, 2025

Koons Westminster Toyota responded

Scooter, thank you for recommending Todd and his team at Koons Westminster Toyota! We're thrilled to hear everything was seamless and convenient. See you next time!

August 21, 2025

Dealership Rating
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I am using this dealership for years. The best in service and I love their people like Todd. More

by shamailas426
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Recommend Dealer
Yes
Aug 24, 2025

Koons Westminster Toyota responded

Thank you for stopping by to share a terrific review of Todd and Koons Westminster Toyota!

February 19, 2025

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Employee Rating

Probably only the second time I would say not 4 or 5 stars. I am very disappointed that the tires that they sold me for the car I bought from them which they do 100% of the maintenance are having uneven More

by marsbar405
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2025

Koons Westminster Toyota responded

I apologize for the inconvenience you've experienced with your tires and alignment. We strive to catch issues like these early on, so it's disappointing to hear about this oversight. Your feedback is important, and I would appreciate the opportunity to discuss a resolution that meets your expectations. Please feel free to reach out at your convenience. Thank you, Jennifer Engel - Guest Relations Manager - jennifer.engel@koons.com

January 22, 2025

Dealership Rating
Employee Rating

Caring, knowledgeable, strive to serve and make customers feel special Excellent service I Left the dealership feeling served, and taken care of. I would definitely go back to this dealership to service my More

by Regina Kuperman
Service Price Transparency
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Recommend Dealer
Yes
Jan 23, 2025

Koons Westminster Toyota responded

Regina, we're delighted to hear that you felt well taken care of at Koons Westminster Toyota! Thank you for your kind words and we look forward to seeing you again for future service visits.

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