Excellent service.
Upfront and honest. Very person oriented. Service on time and estimate very reliable.
Upfront and honest. Very person oriented. Service on time and estimate very reliable.
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by Rsmanoy7
Service Price Transparency
Jan 19, 2024 -
Koons Westminster Toyota responded
We appreciate your feedback! It's great to know that you found our service at Koons Westminster Toyota excellent and reliable. We strive for honesty and a person-oriented approach, so we're glad it shows. Thanks again!
Nice dealership.
Seem to know your needs.
Hours really meet the customer needs plus shuttle service is a plus.
Seem to know your needs.
Hours really meet the customer needs plus shuttle service is a plus.
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by Jim
Service Price Transparency
Other Employees Tagged:
George Bromwel
Oct 23, 2023 -
Koons Westminster Toyota responded
Jim, we're glad to know that our hours and shuttle service at Koons Westminster Toyota met your needs. Thanks for the positive feedback!
Excellent service, knowledgeable personnel, good results,
Courtesy at all levels, and a happy customer. Very fine combination for Toyota.
Courtesy at all levels, and a happy customer. Very fine combination for Toyota.
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by fwalsh
Service Price Transparency
Jul 28, 2023 -
Koons Westminster Toyota responded
It's great to know you had such a positive experience at Koons Westminster Toyota. We strive for excellent service and happy customers, so your feedback means a lot to the team!
Todd was great he’s professional, courteous and very
knowledgeable. He answered all my questions and took the time to keep me informed as to work on my Toyota continued absolutely wonderful experience.
knowledgeable. He answered all my questions and took the time to keep me informed as to work on my Toyota continued absolutely wonderful experience.
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by hammer77b@comcast.net
Apr 19, 2023 -
Koons Westminster Toyota responded
We are glad to hear that you felt taken care of by Todd. He and the Koons Westminster Toyota team appreciate your support!
The service department at Koons was outstanding during
today’s maintenance visit. Todd E and George B provided excellent advice related to my Sienna’s upkeep and went above and beyond when troubleshooting
today’s maintenance visit. Todd E and George B provided excellent advice related to my Sienna’s upkeep and went above and beyond when troubleshooting additional issues that needed to be dealt with. I really liked how these guys interacted with me and helped proceed to a successful visit. It’s just not necessarily like that when I visit other dealership service departments. Finally, thumbs up to their waiting area … very comfortable and accommodating.
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by Kparker
Service Price Transparency
Other Employees Tagged:
George Bromwell
Mar 30, 2023 -
Koons Westminster Toyota responded
Thank you for this detailed and glowing review! We're so happy to hear that Todd and George provided you with a thorough and excellent vehicle service. As you said, they always make a point to go above and beyond expectations to deliver top-notch work. We'll be sure to pass on your kudos to them. Our team is also proud to offer a comfortable space for customers to relax while waiting on service--we believe a quality service should account for both the vehicle and the customer's needs. Thank you again for your kind words. We appreciate your business and hope to see you again at Koons Westminster Toyota!
Great pickup service.
Great communications, fair price with the coupon. Will be back for more great service.
Great communications, fair price with the coupon. Will be back for more great service.
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by houseofrj24
Service Price Transparency
Dec 21, 2022 -
Koons Westminster Toyota responded
It was our pleasure to serve you! Thank you for the excellent review and for trusting Koons Westminster Toyota with your vehicle's care! Safe travels and we hope to see you again down the road!
Well run and with helpful employees and nice waiting
room with WI-FI . That’s why I have my maintenance done at Koons
room with WI-FI . That’s why I have my maintenance done at Koons
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by Howiestric
Service Price Transparency
Nov 18, 2022 -
Koons Westminster Toyota responded
Thank you for the 5-star review of Koons Westminster Toyota!
Excellent experience at Koons Toyota Westminster!
!
All salesman staff service department service associates we're very knowledgeable patient and explained everything when purchasing my vehicle from
!
All salesman staff service department service associates we're very knowledgeable patient and explained everything when purchasing my vehicle from Koons Toyota Westminster, my salesman went above and beyond to help me understand and get the best deal possible on my trade in as well as the finance manager they are excellent to work with!
As well as the service department and my service worker who I dealt with on my first time into the service department.all staff All Staff are courteous kind and explained to the fullest detail all my question's every time I have needed service from them , I give them all five stars!! Thank you Koons Toyota of Westminster we appreciate you very much!!
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by Buck
Jun 23, 2022 -
Koons Westminster Toyota responded
Thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with us. Drive safely in your new vehicle, and we hope to see you back again at Koons Westminster Toyota!
Jun 23, 2022 -
Buck responded
Thank you for the excellent service that you provided for us while we were purchasing our vehicle at your dealership I give you all five stars !!
The work was done promptly and well.
The coffee in the waiting lounge was good, too. I'm very pleased.
The coffee in the waiting lounge was good, too. I'm very pleased.
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by sypher436
Apr 20, 2022 -
Koons Westminster Toyota responded
It's great you could enjoy a cup of coffee while we assisted with your service needs. Thanks so much for choosing Koons Westminster Toyota!
Apr 20, 2022 -
sypher436 responded
The work was done promptly and well. The coffee in the waiting lounge was good, too. I like dealing with Koons Westminster Toyota.
May 04, 2022 -
sypher436 responded
Go ahead and use what I've already written. I cannot improve it.
This message is for GM at dealership and the Service
MNager. Today my Porsche used car 2018 that I bought at your dealership came to service. It was valet. Unfortunately due to non availability of loane
MNager. Today my Porsche used car 2018 that I bought at your dealership came to service. It was valet. Unfortunately due to non availability of loaner and my emergency doctor trip I had requested Todd at service to send the car back so I can properly schedule for another date. Now I will be ever schedule another appointment with Koons for service. Here is why, the person who drove the car back from dealership while leaving the car at my home, drove the car ok to driveway thrashing pots with plants in them and almost hit a third pot and now car has scrapes on the fron KT passenger side of the bumper all because of him rash driving onto my drive way while dropping the car back to me. When I noticed this and asked him about how he can drive and leave the like that he asked me , what do you want me to do. I did not ask him to park on drive way. He could have pulled introns of my garage called me and handed over the keys. This is minimum courtesy . The Porsche now has scratch on it which other wise is scratch free and dent free. Please note this and my car is never coming back to your dealership for service.
Never send your car with valet to this dealership their drivers are rude.
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by SC
Apr 20, 2022 -
Koons Westminster Toyota responded
I appreciate you bringing this matter to my attention. We certainly aim to provide a more seamless experience than what you've described, and I want to apologize for the scratches and dents on your vehicle. Your frustration is certainly understandable. I think it would be best if you and I spoke about this matter directly so I can properly address your concerns and hopefully work towards a resolution. Please consider giving me a call when you have the chance. Best,
Bob Stoll - Service Manager - 410-876-6400 x11030