Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 21

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
219 Reviews
4.9

219 Reviews

Write a Review

219 Reviews of Todd Eckard

February 20, 2022

Dealership Rating
Employee Rating

Todd is a phenomenal representative of Koons , he very professional and courteous. Interact with his customers with needs of service requirements with options and suggestions. Kudos to Todd More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Koons Westminster Toyota responded

Dee, thank you for the great review! We are thrilled to hear that you are so confident in Todd to get the job done. Drive safely, and we hope to see you back again at Koons Westminster Toyota!

February 07, 2022

Dealership Rating
Employee Rating

Always get good service at Koon’s in Westminster. Todd is a pleasure to work with. More

by eandpmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Koons Westminster Toyota responded

Thank you for sharing your great review of Todd and the team! We appreciate your business and we hope to see you again at Koons Westminster Toyota. Drive safely!

February 01, 2022

Dealership Rating
Employee Rating

I’ve been going to Koons Westminster since 2007 and all of my experiences have been positive. They have always exceeded my expectations. More

by Multiply12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Koons Westminster Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Koons Westminster Toyota team. Drive safely, and we hope to see you back again down the road!

June 11, 2021

Dealership Rating
Employee Rating

Todd always takes good care of our service appointments and the tecnicians make sure our Sienna is ready on time as promised. I love the complementary car wash too! More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Koons Westminster Toyota responded

Thank you for the great review, Ed! We appreciate your business and are happy to hear that you had such a successful experience working with Todd and the Koons Westminster Toyota team. Drive safely in your Toyota Sienna, and we hope to see you again down the road!

June 09, 2021

Dealership Rating
Employee Rating

My last two service appointments were 3 hours! Last one was an oil change and tire rotation. This one was getting two brake pads and a new battery. These appointments shouldn't take 3 hours! The first tim More

by Ejmurphy105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 11, 2021

Koons Westminster Toyota responded

I apologize for the longer-than-expected wait time during your last two visits and can assure you it was never our intent to appear careless or unconcerned. We value your business and strive to provide our guests with timely and attentive service. I will share your comments internally to be sure we're addressing our customers' needs as quickly and efficiently as possible, but I also invite you to give me a call if there's anything else you'd like to share. The satisfaction of our guests is a high priority for us. Thank you, Bob Stoll - Service Manager - 410-876-6400 x11030

January 03, 2017

Dealership Rating
Employee Rating

New 2017 Highlander Excellent buying experience on my new 2017 Highlander Limited. I have bought previous vehicles from Koons and each time has been rewarding. Rob Morris More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2017

Koons Westminster Toyota responded

Thanks for the review!

August 10, 2016

Dealership Rating
Employee Rating

Wonderful, everyone is super friendly! Just walking through the door, you are greeted with the best faces, there wasn't a wait, and they helped me with all the questions that I needed answe More

by PugLover6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridgett Kirby

Aug 11, 2016

Koons Westminster Toyota responded

Thanks for the review!

August 04, 2016

Dealership Rating
Employee Rating

emoryl57@gmail.com I had order a part it was the wrong part but the next day they called me and told me they was ready for me I was expecting at least a week. More

by Emock57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Morris , Yes I would like to say thank you to the young lady that greeted me at the little table right in the service shop every time I go in there she is very friendly and help me as much as she can.

Aug 10, 2016

Koons Westminster Toyota responded

Thanks for the review!

July 01, 2016

Dealership Rating
Employee Rating

Excellent work Our family has been buying vehicles from Koons Westminster Toyota for many years and Marty Ann has always been our salesperson. We have purchased 8 ve More

by jbrady1358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Ann McMorrow

Jul 05, 2016

Koons Westminster Toyota responded

Thank you for the review! I'm happy to hear that Todd was able to take such great care of you! We hope to see you again in the future!

January 09, 2016

Dealership Rating
Employee Rating

Great service dept Been a customer for years. Todd, Dan, and Bob are great in service. Very easy to work with. Brooks is a great salesman to and Bill is great in the s More

by Redskinfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Thompson, Robert Stoll, Ron Howard , Brooks Hoffman, Bill the shuttle driver.

...
21

Dealership Inventory (448 Vehicles)

used 2024 BMW 430 car, priced at $41,000
2024 BMW 430
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $52,336
2026 Toyota Tacoma
new
Wind Chill Pearl exterior
Automatic
Four-wheel Drive
new 2026 Toyota Crown Signia car, priced at $49,340
2026 Toyota Crown Signia
new
Bronze Age exterior
CVT
All-wheel Drive
new 2026 Toyota RAV4 Plug-In Hybrid car, priced at $42,121
2026 Toyota RAV4 Plug-In Hybrid
new
Blueprint exterior
CVT
All-wheel Drive
new 2026 Toyota Corolla car, priced at $27,059
2026 Toyota Corolla
new
Ice Cap exterior
CVT
Front-wheel Drive
new 2026 Toyota Tundra Hybrid car, priced at $79,500
2026 Toyota Tundra Hybrid
new
Mudbath exterior
Automatic
Four-wheel Drive