Todd Eckard | Page 21

The service was excellent. I remember Todd and Molly explaining how the service department worked. There was another gentleman sitting on the left at the end of the service d I remember Todd and Molly explaining how the service department worked. There was another gentleman sitting on the left at the end of the service desk who really helped me. I do not know his name. Thank you for taking expert care of my car. More

by RLEWIS1638 Verified Customer Verified Customer

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Todd Eckard is the best and I keep returning to Koons to do business with him specifically do business with him specifically More

by dan thomey Verified Customer Verified Customer

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Superb quick service. Staff were wonderful to deal with.. Toyota recall service was promptly addressed. Staff were wonderful to deal with.. Toyota recall service was promptly addressed. More

by dlh250 Verified Customer Verified Customer

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Slow process, 4. 5 hours to rotate tires and r&r rear brakes. Didn’t even solve the problem, as vibration under braking is not the rear, it’s the front. Which I inform 5 hours to rotate tires and r&r rear brakes. Didn’t even solve the problem, as vibration under braking is not the rear, it’s the front. Which I informed the advisor who didn’t action that. And guess what, vibration is still there and now I have to pay for front brakes. Little communication. Will certainly be looking to take my business someone else. More

by ben.snyder0 Verified Customer Verified Customer

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The service team is always friendly and professional. My oil change and tire rotation rarely take over an hour. Thank you. My oil change and tire rotation rarely take over an hour. Thank you. More

by joy_garvey Verified Customer Verified Customer

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Great service Car was done on time and service personnel were friendly and polite. Thanks. were friendly and polite. Thanks. More

by ed1188 Verified Customer Verified Customer

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Good to deal with and pleased with the outcome. Did not realize my truck was going to be there so long. Thanks ! Did not realize my truck was going to be there so long. Thanks ! More

by stoneman447 Verified Customer Verified Customer

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The dealership is very clean and organized. Scheduling my car for a repair was easy. The only negative for me was the costs associated with my repairs. Scheduling my car for a repair was easy. The only negative for me was the costs associated with my repairs. More

by rnickoles Verified Customer Verified Customer

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My 2017 RAV4 was serviced for the second time November 2025. Molly kept me informed of the issues. I was happy the service could be done in the same day. Thank you. Robin 2025. Molly kept me informed of the issues. I was happy the service could be done in the same day. Thank you. Robin More

by RLEWIS1638 Verified Customer Verified Customer

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I have all of my vehicles purchased and serviced at Koons,Todd is very thorough. Koons,Todd is very thorough. More

by cwess8 Verified Customer Verified Customer

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