We have been a Koons Service Customer for 30 years and
for a majority of that time have consistently worked with Todd Eckard to satisfy our needs. Our loyalty is not given lightly and is a testament to th
for a majority of that time have consistently worked with Todd Eckard to satisfy our needs. Our loyalty is not given lightly and is a testament to the honesty and great work performed on our vehicles whether it is routine maintenance or problem resolution.
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by Paul M.
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
Koons Westminster Toyota responded
We really appreciate this positive review! Thanks so much!
Everyone there in Sales and service were
knowledgeable,professional and very courteous. There was no high pressure and things were fully explained and with options..
knowledgeable,professional and very courteous. There was no high pressure and things were fully explained and with options..
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by carlrepetti
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
Koons Westminster Toyota responded
Hello carlrepetti, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Excellent , I always like working with Todd , I find that
he is very trustworthy . Thanks, Greg Imhoff!!!
he is very trustworthy . Thanks, Greg Imhoff!!!
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by gibson1951
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Koons Westminster Toyota responded
Thank you again for taking the time to let us know how we did!
Always let me know what going on with my cars and care
about my outcome
about my outcome
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by agmike
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
Koons Westminster Toyota responded
:-) Wow! Thank you for rating us so many stars!
Great service and care with my 2015 Rav 4, reliable and
transparent communication during the time my car was in the service bay.
transparent communication during the time my car was in the service bay.
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by erinmconner
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Koons Westminster Toyota responded
We always appreciate positive reviews! Thank you, and happy motoring!
Always pleasure to do business with.
Fast professional service. Service done within the estimated price, actually, a little less. Bringing my other Toyota in for service, also.
Fast professional service. Service done within the estimated price, actually, a little less. Bringing my other Toyota in for service, also.
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by bradrobenolt
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
Koons Westminster Toyota responded
Thank you for taking the time to leave us this positive review! Have a wonderful day!
Pleasant experience that was quick, efficient and with no
surprise. Will recommend them to my fruebds
surprise. Will recommend them to my fruebds
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by karltteel
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Koons Westminster Toyota responded
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
The very best we have ever encountered.
The service dept. Employees are kind, helpful and pleasant. Everyone is great.
The service dept. Employees are kind, helpful and pleasant. Everyone is great.
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by beverly.savage1
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Koons Westminster Toyota responded
Hello beverly.savage1, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
It just seems like over an hour for an oil change is a
little long but as long as the job is done properly I suppose it's okay.
little long but as long as the job is done properly I suppose it's okay.
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by carolpuro5
Verified Customer
Verified Customer
Apr 05, 2026 -
Koons Westminster Toyota responded
Thank you for your feedback. We strive for efficient service without sacrificing quality. We appreciate your understanding and hope to see you again soon.
Todd is exceptional.
I have been using this dealership since I purchased my first Highlander in 2001. Not sure when Todd came but he is my man in the service department.
I have been using this dealership since I purchased my first Highlander in 2001. Not sure when Todd came but he is my man in the service department.
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by mbatten0
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Koons Westminster Toyota responded
Hi, thank you for your review! Happy motoring!