Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 7

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
262 Reviews
4.9

262 Reviews

Write a Review

262 Reviews of Todd Eckard

April 09, 2026

Dealership Rating
Employee Rating

We have been a Koons Service Customer for 30 years and for a majority of that time have consistently worked with Todd Eckard to satisfy our needs. Our loyalty is not given lightly and is a testament to th More

by Paul M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

April 08, 2026

Dealership Rating
Employee Rating

Everyone there in Sales and service were knowledgeable,professional and very courteous. There was no high pressure and things were fully explained and with options.. More

by carlrepetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Stoll, Dan Walsh

Apr 10, 2026

Koons Westminster Toyota responded

Hello carlrepetti, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 07, 2026

Dealership Rating
Employee Rating

Excellent , I always like working with Todd , I find that he is very trustworthy . Thanks, Greg Imhoff!!! More

by gibson1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

April 07, 2026

Dealership Rating
Employee Rating

Always let me know what going on with my cars and care about my outcome More

by agmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

April 07, 2026

Dealership Rating
Employee Rating

Great service and care with my 2015 Rav 4, reliable and transparent communication during the time my car was in the service bay. More

by erinmconner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

April 06, 2026

Dealership Rating
Employee Rating

Always pleasure to do business with. Fast professional service. Service done within the estimated price, actually, a little less. Bringing my other Toyota in for service, also. More

by bradrobenolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

April 04, 2026

Dealership Rating
Employee Rating

Pleasant experience that was quick, efficient and with no surprise. Will recommend them to my fruebds More

by karltteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 03, 2026

Dealership Rating
Employee Rating

The very best we have ever encountered. The service dept. Employees are kind, helpful and pleasant. Everyone is great. More

by beverly.savage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Voelkel

Apr 06, 2026

Koons Westminster Toyota responded

Hello beverly.savage1, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 02, 2026

Dealership Rating
Employee Rating

It just seems like over an hour for an oil change is a little long but as long as the job is done properly I suppose it's okay. More

by carolpuro5
Recommend Dealer
Yes
Apr 05, 2026

Koons Westminster Toyota responded

Thank you for your feedback. We strive for efficient service without sacrificing quality. We appreciate your understanding and hope to see you again soon.

March 31, 2026

Dealership Rating
Employee Rating

Todd is exceptional. I have been using this dealership since I purchased my first Highlander in 2001. Not sure when Todd came but he is my man in the service department. More

by mbatten0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

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