Todd Eckard | Page 6

A little difficult to reach a live person to schedule an appointment and online not working. I was able to reach someone and was smooth from there. Wait times were as expected for service being done. appointment and online not working. I was able to reach someone and was smooth from there. Wait times were as expected for service being done. More

by roxmlb Verified Customer Verified Customer

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Great service every time. Consistantly good about scheduling, getting the work done on time and keeping customer in the loop during service. Consistantly good about scheduling, getting the work done on time and keeping customer in the loop during service. More

by b.klages Verified Customer Verified Customer

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Always prompt, professional and courteous service. Todd is very good at explaining things when asked questions. Todd is very good at explaining things when asked questions. More

by ccrosby2 Verified Customer Verified Customer

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Staff was friendly and work was completed efficiently. Communication was excellent. Overall experience was very good. Communication was excellent. Overall experience was very good. More

by birminghamdesign Verified Customer Verified Customer

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Great customer service! !! Very professional! Answers my questions very clearly, and is patient with me if I don’t understand. !! Very professional! Answers my questions very clearly, and is patient with me if I don’t understand. More

by brrobi0618 Verified Customer Verified Customer

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It is convenient and they pick my car up in front of my work and deliver it later. Thanks Koons! work and deliver it later. Thanks Koons! More

by scopskey Verified Customer Verified Customer

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This dealership is very easy to work with. AI answers the phone and sends me where I need to go. Todd Eckard is very helpful arranging service. Drivers who give me a ride home and come to p AI answers the phone and sends me where I need to go. Todd Eckard is very helpful arranging service. Drivers who give me a ride home and come to pick me back up are very good drivers and very friendly. More

by rswilhelm Verified Customer Verified Customer

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Excellent service, pleasant and professional, quick service, nice waiting area, have had positive experiences, four year customer service, nice waiting area, have had positive experiences, four year customer More

by Jkepner Verified Customer Verified Customer

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So far Koons has been great servicing our truck and Todd has been great as well has been great as well More

by fb_rider Verified Customer Verified Customer

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Jacob Staub was excellent as always! Friendly and helpful. He helped me understand which repairs were critical and which weren't. Friendly and helpful. He helped me understand which repairs were critical and which weren't. More

by dmaglietta Verified Customer Verified Customer

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