Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 6

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
262 Reviews
4.9

262 Reviews

Write a Review

262 Reviews of Todd Eckard

April 20, 2026

Dealership Rating
Employee Rating

I had the pleasure of having Milo Dwars. He was very professional, efficient and friendly. More

by dagsmiles31
Recommend Dealer
Yes

Other Employees Tagged: Milo Dwars

Apr 24, 2026

Koons Westminster Toyota responded

Thank you dagsmiles31! We hope to be of service to you again!

April 18, 2026

Dealership Rating
Employee Rating

We have always been very pleased with the service we have received from Koons Toyota and this trip was no exception. I rated it 4 instead of 5 because I found their mechanized scheduling app to be frustratin More

by gdeuchler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Koons Westminster Toyota responded

gdeuchler, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 15, 2026

Dealership Rating
Employee Rating

Todd does a great job of helping me understand what the mechanics recommend concerning each of my vehicles. Often, a decision will need to be as to whether to push forward with a recommendation, or possib More

by sawdust1522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

April 15, 2026

Dealership Rating
Employee Rating

My vehicle was finished in record time. Todd Eckard was a pleasure to work with. Great job. More

by ayres56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 13, 2026

Dealership Rating
Employee Rating

I've used Koons for 20 some years, and have always been satisfied with their service. More

by rfgorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Koons Westminster Toyota responded

rfgorr, we are delighted to see this rating! Have a great day!

April 13, 2026

Dealership Rating
Employee Rating

I didn’t wait too long. It was done timely. Good job Koons. Moving out of the state, going to miss the service. More

by mmr_518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Koons Westminster Toyota responded

Hi mmr_518, thanks so much for rating us so high! Be safe on the road!

April 12, 2026

Dealership Rating
Employee Rating

Todd gives us exceptional service He is the reason I purchased my RAV4 from Koons Toyota. More

by clark13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Koons Westminster Toyota responded

clark13, we really appreciate this positive review! Thanks so much!

April 10, 2026

Dealership Rating
Employee Rating

Always been pleased with staff and service, I have a 15 year history with them. More

by dwhite21787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Koons Westminster Toyota responded

Hello dwhite21787, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 10, 2026

Dealership Rating
Employee Rating

Service is always excellent. Very professional and never have any complaints. I don’t mind completing surveys, however this survey is not user friendly More

by jvhimmelberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Koons Westminster Toyota responded

jvhimmelberg, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 09, 2026

Dealership Rating
Employee Rating

Very professional and communicates well. Would highly recommend Todd for service contact at Koons in Weatminster More

by ltalbert58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Koons Westminster Toyota responded

Hello ltalbert58, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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