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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
489 Reviews

Dealership Experience

16 yrs, 5 mos

Industry Experience

24 yrs

4.7

489 Reviews

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489 Reviews of Todd Froehlich

March 02, 2026

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Employee Rating

Great people that seem to Care like it was there car. Easy to deal with and not pushy my service guy Todd was excellent and trustworthy I would recommend them I have a Chevy and take it there because Cas More

by kenprzybylski
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Service Time
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Recommend Dealer
Yes
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Mar 03, 2026

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Ken! We're thrilled to hear about your positive experience with Todd and the team at Al Piemonte Buick GMC. We pride ourselves on providing excellent service and making our customers feel valued. It's great to know you found us to be a better option for your Chevy. We appreciate your recommendation and look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2026

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Excellent costumer service five stars and everything else as on the time. I will recommend you More

by NIKOLASINC
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Recommend Dealer
Yes
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Feb 26, 2026

Al Piemonte Buick GMC responded

Appreciate you taking the time to share such kind feedback, Niko! We're delighted to hear that you had an excellent experience with our customer service at Al Piemonte Buick GMC. Your recommendation means a lot to us, and we look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 21, 2026

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It was easy to check in, and the service area was clean and inviting. Friendly service. More

by Ok
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Recommend Dealer
Yes
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Feb 21, 2026

Al Piemonte Buick GMC responded

Thank you for your kind words about your experience at Al Piemonte Buick GMC! We're thrilled to hear that you found the check-in process easy, and that our service area met your expectations. We appreciate your feedback and hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 12, 2026

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Had another nice experience having my car serviced with Al Piemonte Buick GMC. The service did a great job! And, thanks for noting and fixing the nail in my tire! The text message updates are appreciate More

by kajwilson
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 13, 2026

Al Piemonte Buick GMC responded

Thank you for your kind words, Kaj! We're thrilled to hear that you had a nice experience with our service team at Al Piemonte Buick GMC. It's great to know that we could address the nail in your tire and keep you updated with text messages. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 06, 2026

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I have trusted the service department for the 10 years I have owned my car. Always felt that they were fair and kept my car running safely More

by luckybettycharlie
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Recommend Dealer
Yes
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Feb 06, 2026

Al Piemonte Buick GMC responded

Appreciate your continued loyalty, Betty! Your trust in Al Piemonte Buick GMC’s service department over the past 10 years truly means a lot. It’s wonderful to hear that our team provides fair and reliable service to keep your car running safely. We look forward to serving you for many more years to come! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 05, 2026

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Called GMC road assistance and they couldn’t put on my spare. Then had to call a toe truck and the dealership wouldn’t void the tow fee. Very dissapointing More

by KEVIN.P.STRATMAN
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Service department

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Feb 05, 2026

Al Piemonte Buick GMC responded

Thank you for your feedback, Kevin. We understand your concerns regarding the roadside assistance and the towing situation. Your experience is important to us, and we strive to maintain high standards at Al Piemonte Buick GMC. We encourage you to reach out to us directly to discuss this matter further. Your input is valuable as we look to improve our services. The Al Piemonte Buick GMC Team 888-851-4025

February 05, 2026

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Had a multi inspection , didn’t receive the results. Had a coupon for schedule for oil change it was not applied. Had to lnform the clerk to have it corrected More

by ccooper5410
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Service Communication
Recommend Dealer
Yes
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Feb 05, 2026

Al Piemonte Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Al Piemonte Buick GMC. Our team strives to provide clear communication and accurate service, and your input helps us improve. Please feel free to reach out to us directly so we can discuss your concerns further. We value your business and hope to serve you better in the future. The Al Piemonte Buick GMC Team 888-851-4025

January 31, 2026

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Employee Rating

Booked appointment and let walk ins in front of me. Very disappointing to let that happen More

by KGONZALEZ79
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Service Time
Service Communication
Recommend Dealer
No
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Feb 01, 2026

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand that it can be frustrating to feel overlooked during your appointment at Al Piemonte Buick GMC. Your feedback is valuable, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can discuss your concerns further. We're committed to providing a better experience and ensuring our standards are met. The Al Piemonte Buick GMC Team 888-851-4025

January 31, 2026

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Employee Rating

Once again Todd F. saves the day! Had a air pressure problem with a tire that was actually a problem with the wheel. He went out to find one for my 2002 Buick Regal at More

by pgstonge22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2026

Al Piemonte Buick GMC responded

Thank you for your wonderful review! It's great to hear that Todd was able to assist you with your 2002 Buick Regal and resolve the tire issue. We appreciate your kind words and are glad you found the installation satisfactory. We look forward to seeing you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2026

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Employee Rating

The people in the service dept are great, friendly and knowledgeable, always let me know the issue before working on my car More

by BBJ10017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2026

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re glad to hear that our service department at Al Piemonte Buick GMC has provided you with great, friendly, and knowledgeable service. Keeping you informed about your vehicle's issues is a priority for us. Our team appreciates your feedback, and we look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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