Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.8
441 Reviews

Dealership Experience

15 yrs, 8 mos

Industry Experience

23 yrs, 3 mos

4.8

441 Reviews

Write a Review

441 Reviews of Todd Froehlich

June 14, 2025

Dealership Rating
Employee Rating

Back in 2020 when we purchased this vehicle, we have had nothing but positive experiences with the service team. First Class Team all around. More

by LOVELLLEE.AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

June 13, 2025

Dealership Rating
Employee Rating

Todd was great to work with. He alerted me as soon as my car service was complete. He was very courteous checking me in and out. More

by CFSTEFFENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 13, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that Todd provided you with great service during your visit. At Al Piemonte Buick GMC, we strive to keep our customers informed and comfortable throughout their experience. Our team appreciates your feedback and hopes to see you again for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 11, 2025

Dealership Rating
Employee Rating

Todd is helpful, knowledgeable, and easy to work with. I'm told up front what the issue is with the truck and what it will take to get it fixed. More

by COREY COXE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 11, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Corey! We're thrilled to hear about your positive experience with Todd at Al Piemonte Buick GMC. It's great to know that he provided you with helpful and transparent service regarding your truck. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 29, 2025

Dealership Rating
Employee Rating

Todd was terrific. Great communication and attentive to all of my questions and concerns. Thanks so much. More

by Mike Gianneschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 29, 2025

Al Piemonte Buick GMC responded

Thank you, Mike! We appreciate your kind words about your experience with Al Piemonte Buick GMC. It's great to hear that you received terrific service and that your questions and concerns were addressed. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2025

Dealership Rating
Employee Rating

Todd was great. Made my experience a great one! He provided me with all the information I needed. He was patient and courteous. More

by PHILICIA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 13, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Todd made your experience at Al Piemonte Buick GMC a great one. Providing exceptional service and all the information you need is our goal. We hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2025

Dealership Rating
Employee Rating

Professional helpful got me in at appointment time enjoy the experience will continue to go back and will continue to buy GMC vehicles More

by linehanjim1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 14, 2025

Al Piemonte Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about your experience at Al Piemonte Buick GMC. It’s wonderful to hear that you found our team professional and helpful. We're thrilled to know you plan to continue choosing GMC vehicles with us. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 24, 2025

Dealership Rating
Employee Rating

Professional service, polite treatment, work was completed quickly and my Encore GX was returned washed. Want's not to like. More

by TORCHIA.46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you had a positive experience with our team at Al Piemonte Buick GMC and that your Encore GX was taken care of promptly. We appreciate your kind words about our service! We look forward to seeing you again next time. Safe driving! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 21, 2025

Dealership Rating
Employee Rating

Todd in the service dept got me a loaner. My 2023 Sierra Denali was in their service dept for approximately 7 weeks waiting for a new engine to come in. Truck seems to be driving and running More

by Leo G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 22, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us, Leo! We’re glad to hear that your 2023 Sierra Denali is running like new after the service. It's always our goal to provide the best experience for our customers, and we appreciate your feedback regarding the engine issues. We encourage you to reach out to us at Al Piemonte Buick GMC if you have any further concerns or if there's anything we can assist you with. Thanks again for choosing us! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 13, 2025

Dealership Rating
Employee Rating

Took care of the one problem very well couldn’t take care of second problem GMC has no fix for the phone charger . More

by BIGOUCH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 15, 2025

Al Piemonte Buick GMC responded

Thank you for your review and feedback! We appreciate your input regarding the issue with the phone charger. While it’s great to hear that we were able to resolve the first problem, we understand the frustration with the second one. At Al Piemonte Buick GMC, we strive to provide the best solutions possible, and we will continue to monitor updates regarding fixes. If you have more questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again! The Al Piemonte Buick GMC Team 888-851-4025

April 05, 2025

Dealership Rating
Employee Rating

Amazing service. Great customer experience. I highly recommend you using AP Buick GMC. Thank you Todd More

by pmd6242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Reyes Garcia

Report | Print
Apr 05, 2025

Al Piemonte Buick GMC responded

Thank you for the fantastic review! We truly appreciate your kind words about the amazing service and customer experience at Al Piemonte Buick GMC. Todd will be thrilled to hear your feedback! We look forward to seeing you again soon and appreciate your recommendation. Happy driving! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

1
2
...
45

Dealership Inventory (344 Vehicles)

new 2025 Buick Envision car, priced at $38,825
2025 Buick Envision
new
Summit White exterior
Automatic
All-wheel Drive
$38,825
View Details
used 2021 Volkswagen Golf GTI car, priced at $25,300
2021 Volkswagen Golf GTI
used
Deep Black Pearl exterior
Automatic
Front-wheel Drive
$25,300
View Details
used 2022 BMW X5 car, priced at $40,890
2022 BMW X5
used
Arctic Grey Metallic exterior
Automatic
All-wheel Drive
$40,890
View Details
used 2023 GMC Yukon car, priced at $67,850
2023 GMC Yukon
used
Midnight Blue Metallic exterior
Automatic
Four-wheel Drive
$67,850
View Details
new 2023 Buick Encore GX car, priced at $29,431
2023 Buick Encore GX
new
Cinnabar Metallic exterior
Automatic
Front-wheel Drive
$29,431
View Details
new 2025 Buick Envista car, priced at $25,714
2025 Buick Envista
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
$25,714
View Details
View All Inventory