Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 50

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
530 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

24 yrs, 8 mos

4.7

530 Reviews

Write a Review

530 Reviews of Todd Froehlich

February 20, 2020

Dealership Rating
Employee Rating

todd has been my service rep. since i bought both of my cars there and took them in for service he always went the extra mile to help me i dont really know the rest of the team but every one is so nice , More

by ECAMINATA
Recommend Dealer
Yes

Other Employees Tagged: Jim Constantine, Elizabeth Guerra, Ervin Memusha

Feb 21, 2020

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Team

February 17, 2020

Dealership Rating

Great service .Todd was great ! brought my sierra in for an oil change , brake job, and fuel system cleaning. everything was done in a timely matter and the vehicle wash washed . im More

by mike.lopardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2020

Al Piemonte Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Al Piemonte Team

February 17, 2020

Dealership Rating
Employee Rating

Brought car in to be fixed for a warranty issue. They claimed they fixed our car but issue persists. Would never go back here and will get my vehicle fixed elsewhere. More

by JONLEIMAN
Recommend Dealer
No

Other Employees Tagged: Lori Devega, Gigi Lopez, Eric Salazar

Feb 21, 2020

Al Piemonte Buick GMC responded

We are very disappointed by the incident that you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Al Piemonte Team

February 14, 2020

Dealership Rating
Employee Rating

I had a great customer experience from start to finish!! I’d recommend this dealership to my family and friends!! The process was painless and the staff is super friendly and approachable!! More

by ADRI1969
Recommend Dealer
Yes

Other Employees Tagged: Ron Brown, Jon David, Elizabeth Guerra, Chad Kowal, Ervin Memusha

Feb 21, 2020

Al Piemonte Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Al Piemonte Team

February 12, 2020

Dealership Rating
Employee Rating

I think they took care of the problem with the engine said to upgrade my gas I put in a certain gas to put in the car I wish that I could’ve bought should’ve bought a larger car More

by MARTHA5726
Recommend Dealer
Yes

Other Employees Tagged: Eric Salazar

Feb 21, 2020

Al Piemonte Buick GMC responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Al Piemonte Team

February 12, 2020

Dealership Rating
Employee Rating

general check up and oil and filter changed Your service people are excellent. TODD FROEHLICH does a exceptional job and takes time to explain too me what has to be done.. Service people are qu More

by WILLIEONE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2020

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Team

February 08, 2020

Dealership Rating
Employee Rating

Actual Experience Solid - Web Appt weak. The actual appointment everything worked out well but certain items requested within the web appointment schedule were missed for the second visit sin More

by jeffrey.speizman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2020

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Al Piemonte Team

February 05, 2020

Dealership Rating
Employee Rating

Warranty Woek Computer would'nt recognize my Acadia was in Park. I waited an hour and a half and the problem was fixed. My Acadia came out of their shop fixed and w More

by Botncrs Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2020

Al Piemonte Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Al Piemonte Team

February 04, 2020

Dealership Rating

fast and professional very happy with the service and everyone that I have dealt with, the repair was quick and now everything is working like new in my used van More

by LISALOUFITZPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega, Gigi Lopez

Feb 07, 2020

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Team

February 02, 2020

Dealership Rating
Employee Rating

In and out I came in for routine oil change and was advised to add fuel injector cleaning. This seems reasonable and the visit was not greatly extended, so I fee More

by 50 year GM driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2020

Al Piemonte Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Team

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