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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.8
462 Reviews

Dealership Experience

16 yrs

Industry Experience

23 yrs, 7 mos

4.8

462 Reviews

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462 Reviews of Todd Froehlich

October 11, 2025

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Employee Rating

Great help with the serviceman. Had lots of patience while I had to contact GM REWARDS More

by COOKY12153
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Recommend Dealer
Yes
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Oct 12, 2025

Al Piemonte Buick GMC responded

Thank you for your review! We appreciate your kind words about our serviceman's patience and support while you contacted GM REWARDS. At Al Piemonte Buick GMC, we strive to provide excellent service to our customers, and it's great to hear that you had a positive experience. Looking forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 30, 2025

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I called in due to an issue with my battery and AJ was able to get me in on the next day! The issue was resolves in less than 45 minutes. Thanks AJ and the service tean. More

by SRATZEK
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ

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Sep 30, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that AJ and our service team were able to resolve your battery issue so quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 29, 2025

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My service rep is the best. We drive out of our way to visit Al Piemonte Buick GMC because we trust Todd and know he will give us an accurate review of our vehicle identifying t More

by linda.kochanski
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Yes
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Sep 29, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Linda! We're glad to hear that you trust Todd and our team at Al Piemonte Buick GMC with your vehicle's service. It means a lot to us that you drive out of your way to visit us, and we're glad to know we're keeping your vehicle running in top condition. We look forward to seeing you again next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 22, 2025

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exselent service any time i go to se all look professional , thank you so much for everything More

by amir.brka77
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Yes
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Sep 22, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words, Amir! We truly appreciate your positive feedback and are pleased to hear that you consistently receive excellent service at Al Piemonte Buick GMC. Our team takes great pride in providing a professional experience, and we look forward to assisting you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 21, 2025

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They found a recall on brakes for my Encore GX that Ziegler in Lincolnwood didn't even mention. I will be coming back to Al Piemonte for future needs. Thank you, thank you, thank you! More

by jess28nuno
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Recommend Dealer
Yes
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Sep 22, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback, Jess! We are thrilled to hear that we could assist you with the recall on your Encore GX that others missed. Your trust in Al Piemonte Buick GMC means a lot to us, and we look forward to serving you for all your future vehicle needs. Don't hesitate to reach out if you have any questions or need assistance. Thank you once again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 10, 2025

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My issue was not immediately obvious, but Todd and Rich in Service went an extra step and problem solved - under warranty. My car runs like new. Thanks guys! More

by KENMB1061
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Recommend Dealer
Yes
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Sep 11, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Ken! We're thrilled to hear that Todd and Rich provided you with exceptional service and solved the issue with your car under warranty. At Al Piemonte Buick GMC, we strive to ensure our customers' vehicles run like new. We appreciate your recognition of their efforts and hope to see you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 31, 2025

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Todd Frolich is the ONLY REASON I bring my Encore into your dealership for service. More

by JOHNDAMES
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Recommend Dealer
Yes
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Aug 31, 2025

Al Piemonte Buick GMC responded

Thank you, John, for your kind words! We're thrilled to hear that you're consistently satisfied with the service for your Encore at Al Piemonte Buick GMC. Todd is truly an asset to our team, and we're glad he's been able to assist you. We look forward to seeing you and your Encore again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 30, 2025

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Todd listened to my needs and followed though until the service was completed. He even called the out-of-state originating dealership the vehicle was traded from to gather warranty information on the acces More

by ifoxsteve
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Recommend Dealer
Yes
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Aug 31, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Todd provided you with attentive service at Al Piemonte Buick GMC and went the extra mile to ensure your needs were met. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 23, 2025

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Quick to set up and appointment, oil change and all gear boxes done in an hour. More

by JOSE96
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Recommend Dealer
Yes
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Aug 24, 2025

Al Piemonte Buick GMC responded

Thank you for your positive feedback, Jose! We're thrilled to hear that your oil change and gearbox services were completed efficiently at Al Piemonte Buick GMC. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 20, 2025

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I had a AWESOME experience with my advisor Todd, he kept me updated on the progress of my Vehicle and explained to me the issues with my car in the way that I could understand! That made me feel like he car More

by okeisha17
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Recommend Dealer
Yes
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Aug 21, 2025

Al Piemonte Buick GMC responded

Thank you so much for your kind words, Okeisha! We're thrilled to hear that you had an awesome experience with Todd at Al Piemonte Buick GMC. Providing excellent communication and customer service is our priority, and it's wonderful to know that Todd exceeded your expectations. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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