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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 12

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

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506 Reviews of Todd Froehlich

November 03, 2024

Dealership Rating
Employee Rating

Been coming back since 2015 and will continue to come back. Friendly helpful and knowledgeable staff. Have never had an issue with the service performed on my vehicle. More

by CARLSONWOLFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 05, 2024

Al Piemonte Buick GMC responded

Thank you for your continued support and for sharing your positive experience with us! We’re thrilled to hear that our friendly and knowledgeable staff have consistently met your needs since 2015. At Al Piemonte Buick GMC, we strive for excellence in service, and it’s great to know we’ve hit the mark for you. We look forward to seeing you again for your future vehicle needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

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Employee Rating

First oil change. Service was very good. Friendly staff. Checked out an issue I had, assured me everything checked out and was up to date. More

by CFSTEFFENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 02, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first oil change at Al Piemonte Buick GMC went smoothly and that our friendly staff could assist you with your concerns. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

Dealership Rating
Employee Rating

I would highly recommend this location. The service was quick and the team was very professional. More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 02, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We appreciate your recommendation and are thrilled to hear that you found our service quick and our team professional. At Al Piemonte Buick GMC, we strive to provide the best experience possible. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

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Employee Rating

2nd time at there mechanic service they said tge issue is fixed. Then I take a uber 45 mins to pick up my truck and problem isn't fixed. Really annoying taking Uber back an forth an never have a loaner for m More

by DAVIDGAR1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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Nov 01, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to make arrangements only to find that the issue with your truck is still unresolved. At Al Piemonte Buick GMC, we aim for the highest standards in our service, and we appreciate your feedback as we work to improve. We encourage you to reach out to us directly so we can look into this matter further. Thank you for your understanding, and we hope to resolve this for you soon. The Al Piemonte Buick GMC Team 888-851-4025

October 26, 2024

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Employee Rating

great service very friendly dealership got right to the point and had very nice experience More

by HOWARD310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and friendly atmosphere at Al Piemonte Buick GMC. It's fantastic to hear that you had a nice experience with us. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 25, 2024

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Employee Rating

What do I saying had a oil and filter change that all I did it was good More

by SSSUPERSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Oct 28, 2024

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC for your oil and filter change! We're glad to hear that your experience was good. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 24, 2024

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Employee Rating

Great fast and super and always detailed on the repairs Todd always on point. Thanks More

by PAZ8A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2024

Al Piemonte Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Todd and our team at Al Piemonte Buick GMC. It's great to hear that you had a fast and detailed experience with your repairs. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 22, 2024

Dealership Rating
Employee Rating

Todd is always a great to deal service tech to deal with and handle my vehicle. More

by sheuser492
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words about our service team! We’re thrilled to hear you had a great experience at Al Piemonte Buick GMC. Our technicians strive to provide excellent service, and it’s wonderful to know Todd made a positive impact on your visit. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 19, 2024

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Employee Rating

Everything was fine just takes a while it was pretty crowded so I had to wait but no problem More

by KIMBRUN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Oct 22, 2024

Al Piemonte Buick GMC responded

Thank you for your feedback! We appreciate your understanding regarding the wait time during your visit to Al Piemonte Buick GMC. We strive to provide excellent service, even during busy times. If you have any further concerns or questions, feel free to reach out. We hope to see you again soon! The Al Piemonte Buick GMC Team 888-851-4025

October 17, 2024

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Employee Rating

Awesome service very reliable Marco Todd Rich make you feel like your part of their b family!!! More

by notredametg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich

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Oct 19, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with us at Al Piemonte Buick GMC. It's great to know that Marco, Todd, and Rich made you feel like part of our family. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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