Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 53

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
530 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

24 yrs, 8 mos

4.7

530 Reviews

Write a Review

530 Reviews of Todd Froehlich

December 03, 2019

Dealership Rating
Employee Rating

ALWAYS GREAT SERVICE. Todd Froehlich always takes care of my car, even if I show up unannounced. I have always received excellant service from this shop in the past and it More

by KARENNILSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2019

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Al Piemonte Buick GMC Team

December 03, 2019

Dealership Rating
Employee Rating

Great auto service After having my car's tires rotated I noticed the steering was not quite right. Returned the next day and service remedied the problem. It was flawles More

by flococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2019

Al Piemonte Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. -The Al Piemonte Buick GMC Team

December 02, 2019

Dealership Rating
Employee Rating

Perfect and painless Very happy with the service as usual, Todd is always the perfect gentlemen and very informative. He addresses all my concerns on my GMC Sierra and More

by NPECORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2019

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 02, 2019

Dealership Rating

Service visit review I was in with my husband on 11/30 for an oil change. At first I was very pleased with the service, Everyone was pleasant and we did not wait long. Ho More

by DAVIS5975
Recommend Dealer
Yes
Dec 03, 2019

Al Piemonte Buick GMC responded

Davis, we understand your frustrations and would like to do what we can to remedy the situation. Please reach out to me so we may begin to move forward in a positive direction. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 22, 2019

Dealership Rating
Employee Rating

Recent service Todd took great care of the service appointment, getting my car in and out quickly. I appreciate working with Todd through the years, knowing he will More

by midwstpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 22, 2019

Dealership Rating
Employee Rating

Great service Todd has always been attentive and courteous! I trust Todd to help me out with my car and the work is completed right the first time and in a timely m More

by goanngo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 20, 2019

Dealership Rating
Employee Rating

Service Everyone is awesome. In an out within an hour. Explain exactly what the problem is and actually let you know if it's under warranty and if not what More

by CANSBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Webb

Dec 16, 2019

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 20, 2019

Dealership Rating
Employee Rating

Todd was helpful and informative. Always an easy visit with service. Accurate and on time. Make you aware of service needed in future visits.Convenient and close to my office. More

by sstrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 16, 2019

Dealership Rating
Employee Rating

A great deal. I have ordered several GMC trucks and have fantastic service on all of them and on accessories with no problems after that. In have a great respect for all of them. More

by Anthony
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Corral

Dec 16, 2019

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 15, 2019

Dealership Rating
Employee Rating

Great Customer Service I have yet to have anything but stellar customer service from this Buick Dealership. From the sales team to the service department, everyone is knowl More

by SVILIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

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