Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

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4.7
469 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

23 yrs, 8 mos

4.7

469 Reviews

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469 Reviews of Todd Froehlich

November 12, 2025

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Employee Rating

Besides the oil change and tire rotation I went in for I was having a battery issue. To be exact the charging. I knew the battery was still under warranty with the dealership. I purchased approximately 2 More

by JMARUSKA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The older gentleman that drives the shuttle. I unfortunately don't remember his name.

Nov 12, 2025

Al Piemonte Buick GMC responded

Thank you for your detailed review! We truly appreciate your feedback and are thrilled to hear about your positive experience with Todd and our service department at Al Piemonte Buick GMC. It’s great to know that we were able to resolve your battery issue without unnecessary costs and that you trust our team. We pride ourselves on providing honest and reliable service. We look forward to seeing you again for your future vehicle needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 09, 2025

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Ever since I purchased the vehicle the radio screen is bad I’ve had been having an issue for a long time I been told it was the antenna and that was replaced a module sensor and that was replaced and it s More

by adrianas0407
Service Price Transparency
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Recommend Dealer
No
Nov 11, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the radio screen issue you’ve encountered since purchasing your vehicle. Your feedback is valuable, and we encourage you to contact Al Piemonte Buick GMC directly so we can address your concerns. We appreciate your patience and hope to restore your confidence in our service. The Al Piemonte Buick GMC Team 888-851-4025

November 06, 2025

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Todd provides updates and great service. I feel comfortable working with Todd. I continue to bring g my 3 vechicals in for service because of Todd. More

by Manuelharrah
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Recommend Dealer
Yes
Nov 06, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Manuel! We’re thrilled to hear that you feel comfortable working with Todd and appreciate the great service he provides. It’s fantastic to know that you continue to bring your vehicles to Al Piemonte Buick GMC for service. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 02, 2025

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Dan buen servicio de calidad las personas que atienden son bien amables. Se ciente bien llegar a este taller o venta de carrod More

by ARTUROCUCAVASQUEZ
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Recommend Dealer
Yes
Nov 02, 2025

Al Piemonte Buick GMC responded

¡Gracias por tu comentario, Arturo! Nos alegra saber que recibiste un buen servicio y que nuestro equipo fue amable contigo en Al Piemonte Buick GMC. Apreciamos mucho tu apoyo y te invitamos a visitarnos nuevamente. ¡Esperamos verte pronto! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 26, 2025

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Great service staff, clean waiting room with drinks and snacks, and not a long wait for the service to be completed. More

by GEMINI6464
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Recommend Dealer
Yes
Oct 27, 2025

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 22, 2025

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Excellent service, advisor was informative and niceand will come again. Appreciate the offer aoto eash More

by RACKMASTER11
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Recommend Dealer
Yes
Oct 22, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service and found our advisor informative and friendly. At Al Piemonte Buick GMC, we strive to provide a great experience for all our customers. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 15, 2025

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AJ was awesome. When I couldn’t take his call he would text to keep me updated. Nice communication! More

by JAKYRASIMS
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Recommend Dealer
Yes
Oct 16, 2025

Al Piemonte Buick GMC responded

Thank you, Jakyrasims! We’re thrilled to hear that AJ provided you with excellent communication during your experience at Al Piemonte Buick GMC. Keeping our customers informed is a priority, and we're glad to know you appreciated it. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 11, 2025

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Great help with the serviceman. Had lots of patience while I had to contact GM REWARDS More

by COOKY12153
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Recommend Dealer
Yes
Oct 12, 2025

Al Piemonte Buick GMC responded

Thank you for your review! We appreciate your kind words about our serviceman's patience and support while you contacted GM REWARDS. At Al Piemonte Buick GMC, we strive to provide excellent service to our customers, and it's great to hear that you had a positive experience. Looking forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 30, 2025

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I called in due to an issue with my battery and AJ was able to get me in on the next day! The issue was resolves in less than 45 minutes. Thanks AJ and the service tean. More

by SRATZEK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ

Sep 30, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that AJ and our service team were able to resolve your battery issue so quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 29, 2025

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Employee Rating

My service rep is the best. We drive out of our way to visit Al Piemonte Buick GMC because we trust Todd and know he will give us an accurate review of our vehicle identifying t More

by linda.kochanski
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Linda! We're glad to hear that you trust Todd and our team at Al Piemonte Buick GMC with your vehicle's service. It means a lot to us that you drive out of your way to visit us, and we're glad to know we're keeping your vehicle running in top condition. We look forward to seeing you again next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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