Dealer Reviews
Cars for Sale
Dealer Log In
Todd Froehlich
507 Reviews
Dealership Experience
16 yrs, 9 mos
Industry Experience
24 yrs, 4 mos
507 Reviews
Write a Review
507 Reviews of Todd Froehlich
January 20, 2020
Fast, friendly and knowledgeable service with a comfortable waiting area that includes free WiFi and coffee. Free ride to home or work if needed. Most work comes with a limited guaranteed comfortable waiting area that includes free WiFi and coffee. Free ride to home or work if needed. Most work comes with a limited guaranteed More
by POPPACAS
Verified Customer
January 19, 2020
Professional Service at its Best As always, the repairs were performed in a timely manner. The highly skilled Technicians completed the the repair beyond our expectations. As we drove As always, the repairs were performed in a timely manner. The highly skilled Technicians completed the the repair beyond our expectations. As we drove home the vehicle handled as though it were brand new. Gigi treated us with the utmost professionalism and hospitality. More
by CAMELOTKV
Other Employees Tagged: Joe Cardenas, Gigi Lopez
January 16, 2020
My car was in much better when I left than when I pulled in Since the day I bought my car there at Buick GMC It has been the best experience. This really was my first car to buy to me brand new and I have nev Since the day I bought my car there at Buick GMC It has been the best experience. This really was my first car to buy to me brand new and I have never regretted it yet. I always take my car in to the dealership to get any maintenance (oil change, etc) ) and feel confident when I bring my car in to do any kind of service. I would never bring it into anywhere else for service just because i trust how my car is taken care of. This is the only real investment I have and I will always go to the dealership for all issues because I trust them and I feel i get good quality work done on my car and that they care about my car. I would recommend Piemonte Buick if someone wants to buy a car because of the service and the entiire stafff. I have no complaints about the dealership and really trust them fully. I come all the way from "Orland Oark" to your dealership but to me it is worth it with the good service I get and each and everyone working there making me feel welcome If I know of anyone who needs a car your dealership is the only one I would recommend!!! More
by MEDINA.C
January 16, 2020
Acceptablr I was surprised that I was not notified of the change of ownership. I was given the service I expect from that location Everyone was friendly. I was surprised that I was not notified of the change of ownership. I was given the service I expect from that location Everyone was friendly. More
by CCET5107
January 10, 2020
Questionable Customer Service My inital experience with the Service Center & Al Piemonte Dealership is they didn't delivery my vehicle that was in for service as promised. Call mul My inital experience with the Service Center & Al Piemonte Dealership is they didn't delivery my vehicle that was in for service as promised. Call multiple times over multiple days to check status and left messages but not response. I final got a call back on the 2nd day in the afternoon telling me the vehicle wouldn't be ready till Wed. 1/08. I told them that wasn't acceptable but they couldn't do anything. Than two hours later they called and said my vehicle was ready. The vehicle was in for a replacement battery and an oil change and to reinstall the console trim that was take apart in an attempt to get the Shifter into neutral to move the car original due to a dead battery. Need to have better instructions how to get the vehicle into neutral with a dead battery. Nothing in the Car Booklet. They need people to answer the phone and be able to follow up with the customer in a time manner. Not sure if I could recommend this Service Center. I was a customer of Howard Buick-GMC for 10+ years and never had a problem with their Service Center. My 1st experience with Al Piemonte Service Center is questionable. More
by paul.swiderski
Other Employees Tagged: Lori Devega, Eric Salazar
January 04, 2020
Service Department The service department at Al. Piedmont was excellent. They kept me current on the status of the repairs. The vehicle now operates like I just drove it The service department at Al. Piedmont was excellent. They kept me current on the status of the repairs. The vehicle now operates like I just drove it off the dealership lot. More
by flococo
December 29, 2019
GREAT customer service - honest, friendly, top rated I have been dealing with this dealership for many years and have never encountered a problem that couldn't be solved. I have complete faith and trust I have been dealing with this dealership for many years and have never encountered a problem that couldn't be solved. I have complete faith and trust in them and would recommend the sales staff as well as the service department to everyone. More
by bonnielogan898
December 28, 2019
Excellent customer service Treated fairly. Excellent customer service. Have been coming to this dealership for 20 years. New owners are even more family oriented than previous Treated fairly. Excellent customer service. Have been coming to this dealership for 20 years. New owners are even more family oriented than previous owners were. My loyalty was honored and appreciated and I know that my future visits to Service for maintenance will be treated the same. More
by cheryle631906
Other Employees Tagged: Joe Cardenas, Tony Losacco, Dave Webb
December 27, 2019
Service Visit Great service visit. We knew this visit will take a couple of days. The service advisor had my loaner ready when I got there and the paperwork ready Great service visit. We knew this visit will take a couple of days. The service advisor had my loaner ready when I got there and the paperwork ready for my appointment as promised. He then kept me updated with status all along the way and made sure I felt comfortable with the updates. More
by DJM
December 25, 2019
Service My car has been serviced there twice for the same issue (timing exchange). I have the extended warranty on my car and they were reluctant about paying My car has been serviced there twice for the same issue (timing exchange). I have the extended warranty on my car and they were reluctant about paying for the same problem. I got a call from Tod that said my car was read but I would need a battery, He said something was draining the battery because it wouldn't start without a jump. I would need to buy a battery. Apparently there is still an issue with my car, I drove the car 1 block and it was knocking and shaking. I took it back to the dealer. I had no way home couldn't get a loaner because I didn't have my licence with me, The porter had to drive me home. Also I was told if I bought a new battery they would put it in free of charge. There is no way my car was test driven, More
by DLEXUS2
Dealership Inventory (193 Vehicles)
