Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 49

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
524 Reviews

Dealership Experience

16 yrs, 11 mos

Industry Experience

24 yrs, 6 mos

4.7

524 Reviews

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524 Reviews of Todd Froehlich

February 27, 2020

Dealership Rating
Employee Rating

Working with Todd is consistently a good experience. Fact based, genuine, solid with his knowledge of the service team and my vehicle. Feedback for the survey team, demanding a minimum number of words More

by EAANDERSON2
Recommend Dealer
Yes
Mar 06, 2020

Al Piemonte Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Team

February 27, 2020

Dealership Rating
Employee Rating

SERVICE I DEALT WITH TODD FROEHLICH WHO IS VERY PROFESIONAL MY RECOMMENDATION: TO RETAIN GOOD PEOPLE IS TO REWARD THEM! LET ME KNOW WHAT U THINK More

by jamesturus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2020

Al Piemonte Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Al Piemonte Team

February 25, 2020

Dealership Rating
Employee Rating

My experience at the new Al Piemonte Buick GMC was a My experience at the new Al Piemonte Buick GMC was a good one and the service manager Todd took care of my issues and the mechanics did a thorough in More

by FISHFIRST2003
Recommend Dealer
Yes
Mar 06, 2020

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Team

February 25, 2020

Dealership Rating
Employee Rating

Joe was amazing and extremely helpful. He answered all my questions and provided me with everything I needed to know about the new car. I would definitely recommend Al Piemonte and Joe if you are looking for More

by TVENTURA
Recommend Dealer
Yes

Other Employees Tagged: Joe Cardenas, Lori Devega, Ervin Memusha, Joe Tedula

Mar 06, 2020

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Team

February 20, 2020

Dealership Rating
Employee Rating

todd has been my service rep. since i bought both of my cars there and took them in for service he always went the extra mile to help me i dont really know the rest of the team but every one is so nice , More

by ECAMINATA
Recommend Dealer
Yes

Other Employees Tagged: Jim Constantine, Elizabeth Guerra, Ervin Memusha

Feb 21, 2020

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Team

February 17, 2020

Dealership Rating

Great service .Todd was great ! brought my sierra in for an oil change , brake job, and fuel system cleaning. everything was done in a timely matter and the vehicle wash washed . im More

by mike.lopardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2020

Al Piemonte Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Al Piemonte Team

February 17, 2020

Dealership Rating
Employee Rating

Brought car in to be fixed for a warranty issue. They claimed they fixed our car but issue persists. Would never go back here and will get my vehicle fixed elsewhere. More

by JONLEIMAN
Recommend Dealer
No

Other Employees Tagged: Lori Devega, Gigi Lopez, Eric Salazar

Feb 21, 2020

Al Piemonte Buick GMC responded

We are very disappointed by the incident that you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Al Piemonte Team

February 14, 2020

Dealership Rating
Employee Rating

I had a great customer experience from start to finish!! I’d recommend this dealership to my family and friends!! The process was painless and the staff is super friendly and approachable!! More

by ADRI1969
Recommend Dealer
Yes

Other Employees Tagged: Ron Brown, Jon David, Elizabeth Guerra, Chad Kowal, Ervin Memusha

Feb 21, 2020

Al Piemonte Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Al Piemonte Team

February 12, 2020

Dealership Rating
Employee Rating

I think they took care of the problem with the engine said to upgrade my gas I put in a certain gas to put in the car I wish that I could’ve bought should’ve bought a larger car More

by MARTHA5726
Recommend Dealer
Yes

Other Employees Tagged: Eric Salazar

Feb 21, 2020

Al Piemonte Buick GMC responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Al Piemonte Team

February 12, 2020

Dealership Rating
Employee Rating

general check up and oil and filter changed Your service people are excellent. TODD FROEHLICH does a exceptional job and takes time to explain too me what has to be done.. Service people are qu More

by WILLIEONE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2020

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Team

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