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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
485 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

23 yrs, 11 mos

4.7

485 Reviews

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485 Reviews of Todd Froehlich

February 06, 2026

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Employee Rating

I have trusted the service department for the 10 years I have owned my car. Always felt that they were fair and kept my car running safely More

by luckybettycharlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Al Piemonte Buick GMC responded

Appreciate your continued loyalty, Betty! Your trust in Al Piemonte Buick GMC’s service department over the past 10 years truly means a lot. It’s wonderful to hear that our team provides fair and reliable service to keep your car running safely. We look forward to serving you for many more years to come! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 05, 2026

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Called GMC road assistance and they couldn’t put on my spare. Then had to call a toe truck and the dealership wouldn’t void the tow fee. Very dissapointing More

by KEVIN.P.STRATMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service department

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Feb 05, 2026

Al Piemonte Buick GMC responded

Thank you for your feedback, Kevin. We understand your concerns regarding the roadside assistance and the towing situation. Your experience is important to us, and we strive to maintain high standards at Al Piemonte Buick GMC. We encourage you to reach out to us directly to discuss this matter further. Your input is valuable as we look to improve our services. The Al Piemonte Buick GMC Team 888-851-4025

February 05, 2026

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Had a multi inspection , didn’t receive the results. Had a coupon for schedule for oil change it was not applied. Had to lnform the clerk to have it corrected More

by ccooper5410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2026

Al Piemonte Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Al Piemonte Buick GMC. Our team strives to provide clear communication and accurate service, and your input helps us improve. Please feel free to reach out to us directly so we can discuss your concerns further. We value your business and hope to serve you better in the future. The Al Piemonte Buick GMC Team 888-851-4025

January 31, 2026

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Booked appointment and let walk ins in front of me. Very disappointing to let that happen More

by KGONZALEZ79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 01, 2026

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand that it can be frustrating to feel overlooked during your appointment at Al Piemonte Buick GMC. Your feedback is valuable, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can discuss your concerns further. We're committed to providing a better experience and ensuring our standards are met. The Al Piemonte Buick GMC Team 888-851-4025

January 31, 2026

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Once again Todd F. saves the day! Had a air pressure problem with a tire that was actually a problem with the wheel. He went out to find one for my 2002 Buick Regal at More

by pgstonge22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2026

Al Piemonte Buick GMC responded

Thank you for your wonderful review! It's great to hear that Todd was able to assist you with your 2002 Buick Regal and resolve the tire issue. We appreciate your kind words and are glad you found the installation satisfactory. We look forward to seeing you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2026

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Employee Rating

The people in the service dept are great, friendly and knowledgeable, always let me know the issue before working on my car More

by BBJ10017
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 18, 2026

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re glad to hear that our service department at Al Piemonte Buick GMC has provided you with great, friendly, and knowledgeable service. Keeping you informed about your vehicle's issues is a priority for us. Our team appreciates your feedback, and we look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 12, 2026

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The service center is exceptional in their responsiveness to needs and ensuring that there is satisfaction guaranteed. I look forward to visiting each time. More

by lamont.holifield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2026

Al Piemonte Buick GMC responded

Thank you for your review, Lamont! We’re glad to hear you find our service center at Al Piemonte Buick GMC exceptional and responsive to your needs. We appreciate your loyalty and look forward to serving you again on your next visit. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 04, 2026

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I have my oil changed and was in and out. In a regional amount of time More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2026

Al Piemonte Buick GMC responded

Thank you for sharing your positive experience with us! We're so glad to hear that you had a quick and efficient oil change at Al Piemonte Buick GMC. Your feedback means a great deal to us, and our team looks forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 22, 2025

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Employee Rating

Hello, I love the entire team. I was in and out. I have recommended this dealership to everyone. More

by daniellgriffin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2025

Al Piemonte Buick GMC responded

Thank you so much for your wonderful review, Daniel! We’re thrilled to hear that you had such a positive experience with our team at Al Piemonte Buick GMC. Your recommendations mean a lot to us, and we truly appreciate your support. We look forward to seeing you again next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2025

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Employee Rating

It took them 2 days and they didn't call me when my truck was ready. More

by JUANCARBAJAL183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 04, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your experience, Juan. We understand how important timely updates are during a service visit, and your perspective is valuable as we look at ways to strengthen the experience at Al Piemonte Buick GMC. Feel free to connect with us directly if you’d like to go over this further. Your satisfaction is our priority. The Al Piemonte Buick GMC Team 888-851-4025

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