Todd Froehlich | Page 52

Excellent customer service Treated fairly. Excellent customer service. Have been coming to this dealership for 20 years. New owners are even more family oriented than previous Treated fairly. Excellent customer service. Have been coming to this dealership for 20 years. New owners are even more family oriented than previous owners were. My loyalty was honored and appreciated and I know that my future visits to Service for maintenance will be treated the same. More

by cheryle631906 Verified Customer Verified Customer

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Service Visit Great service visit. We knew this visit will take a couple of days. The service advisor had my loaner ready when I got there and the paperwork ready Great service visit. We knew this visit will take a couple of days. The service advisor had my loaner ready when I got there and the paperwork ready for my appointment as promised. He then kept me updated with status all along the way and made sure I felt comfortable with the updates. More

by DJM Verified Customer Verified Customer

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Service My car has been serviced there twice for the same issue (timing exchange). I have the extended warranty on my car and they were reluctant about paying My car has been serviced there twice for the same issue (timing exchange). I have the extended warranty on my car and they were reluctant about paying for the same problem. I got a call from Tod that said my car was read but I would need a battery, He said something was draining the battery because it wouldn't start without a jump. I would need to buy a battery. Apparently there is still an issue with my car, I drove the car 1 block and it was knocking and shaking. I took it back to the dealer. I had no way home couldn't get a loaner because I didn't have my licence with me, The porter had to drive me home. Also I was told if I bought a new battery they would put it in free of charge. There is no way my car was test driven, More

by DLEXUS2 Verified Customer Verified Customer

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New teams is amazing! Todd held my hand through the whole service experience. My vehicle was clean and the seat was left where I left it. The coffee machine is pretty cool Todd held my hand through the whole service experience. My vehicle was clean and the seat was left where I left it. The coffee machine is pretty cool too. Didnt have cream or sugar tho...weird More

by JAKE.CHAMBERS Verified Customer Verified Customer

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Service Dept. Review Todd always does a great job. He is friendly, efficient and very knowledgeable. I have great confidence in him and always request him when I need se Todd always does a great job. He is friendly, efficient and very knowledgeable. I have great confidence in him and always request him when I need service. I miss the periodic dealer coupons that used to be sent from Howard Buick. Every little bit helps. More

by HANSEN.CHERYL Verified Customer Verified Customer

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Great experience I trust the service department to always perform quality work on my Regal. I have never been disappointed with any work that has been completed. The I trust the service department to always perform quality work on my Regal. I have never been disappointed with any work that has been completed. The service employees are always professional. More

by BROWNEYEDRN Verified Customer Verified Customer

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Always great with Howard and now great with Al Piemonte Went for oil change and semi-annual auto guard service. Todd very helpful. Good to see Joe Cardenas in the showroom. Everyone in service and the offi Went for oil change and semi-annual auto guard service. Todd very helpful. Good to see Joe Cardenas in the showroom. Everyone in service and the office friendly and helpful too. Thanks. More

by lubamclay@yahoo.com Verified Customer Verified Customer

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It was ok Previous owner had current newspapers available to read and usually had cookies to snack on and a selection of magazines and vehicle brochures. Having Previous owner had current newspapers available to read and usually had cookies to snack on and a selection of magazines and vehicle brochures. Having a 25 word minimum for this review is stupid if it can be expressed in less. More

by DELORTW Verified Customer Verified Customer

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Todd provided outstanding services as always. He is a Dynamic Services Todd provided quality, outstanding, timely and professional services from beginning to end Including the team that he works wit Dynamic Services Todd provided quality, outstanding, timely and professional services from beginning to end Including the team that he works with. Thank you all for a great job. More

by SHIRLEYD12 Verified Customer Verified Customer

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Friendly and Convenient The service personnel are very friendly and make getting service work done very convenient for me. So convenient that I even bring out other vehicles The service personnel are very friendly and make getting service work done very convenient for me. So convenient that I even bring out other vehicles here. More

by mike3dextreme Verified Customer Verified Customer

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