Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 52

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
524 Reviews

Dealership Experience

16 yrs, 11 mos

Industry Experience

24 yrs, 6 mos

4.7

524 Reviews

Write a Review

524 Reviews of Todd Froehlich

December 12, 2019

Dealership Rating
Employee Rating

Always great with Howard and now great with Al Piemonte Went for oil change and semi-annual auto guard service. Todd very helpful. Good to see Joe Cardenas in the showroom. Everyone in service and the offi More

by lubamclay@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Brown, Joe Cardenas, Mark Howard, Tony Losacco

Dec 16, 2019

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 05, 2019

Dealership Rating
Employee Rating

It was ok Previous owner had current newspapers available to read and usually had cookies to snack on and a selection of magazines and vehicle brochures. Having More

by DELORTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 03, 2019

Dealership Rating
Employee Rating

Todd provided outstanding services as always. He is a Dynamic Services Todd provided quality, outstanding, timely and professional services from beginning to end Including the team that he works wit More

by SHIRLEYD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gigi Lopez

Dec 03, 2019

Al Piemonte Buick GMC responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. -The Al Piemonte Buick GMC Team

December 03, 2019

Dealership Rating
Employee Rating

Friendly and Convenient The service personnel are very friendly and make getting service work done very convenient for me. So convenient that I even bring out other vehicles More

by mike3dextreme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gigi Lopez

Dec 03, 2019

Al Piemonte Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! -The Al Piemonte Buick GMC Team

December 03, 2019

Dealership Rating
Employee Rating

ALWAYS GREAT SERVICE. Todd Froehlich always takes care of my car, even if I show up unannounced. I have always received excellant service from this shop in the past and it More

by KARENNILSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2019

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Al Piemonte Buick GMC Team

December 03, 2019

Dealership Rating
Employee Rating

Great auto service After having my car's tires rotated I noticed the steering was not quite right. Returned the next day and service remedied the problem. It was flawles More

by flococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2019

Al Piemonte Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. -The Al Piemonte Buick GMC Team

December 02, 2019

Dealership Rating
Employee Rating

Perfect and painless Very happy with the service as usual, Todd is always the perfect gentlemen and very informative. He addresses all my concerns on my GMC Sierra and More

by NPECORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2019

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Hall - General Sales Manager (630) 832-9500

December 02, 2019

Dealership Rating

Service visit review I was in with my husband on 11/30 for an oil change. At first I was very pleased with the service, Everyone was pleasant and we did not wait long. Ho More

by DAVIS5975
Recommend Dealer
Yes
Dec 03, 2019

Al Piemonte Buick GMC responded

Davis, we understand your frustrations and would like to do what we can to remedy the situation. Please reach out to me so we may begin to move forward in a positive direction. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 22, 2019

Dealership Rating
Employee Rating

Recent service Todd took great care of the service appointment, getting my car in and out quickly. I appreciate working with Todd through the years, knowing he will More

by midwstpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

November 22, 2019

Dealership Rating
Employee Rating

Great service Todd has always been attentive and courteous! I trust Todd to help me out with my car and the work is completed right the first time and in a timely m More

by goanngo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Hall - General Sales Manager (630) 832-9500

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