Dealership Experience
14 yrs, 1 mo
Specialties & Trainings
Mercedes Star Certified.
Certified AMG Specialist
39 Reviews
Write a Review39 Reviews of Todd Hartung
August 16, 2022
I just spoke with you about the the fleet industry. Thank you for your time and informative conversation, Mr. Todd Hartung! Warmly, Rebecca Crabb 214-552-1408 Thank you for your time and informative conversation, Mr. Todd Hartung! Warmly, Rebecca Crabb 214-552-1408 More
July 11, 2022
Poor service and lengthiness of the service. Keep bringing back the car for the same problems over and over again. Each time they said either the problem was fixed or couldn’t find any problems. Keep bringing back the car for the same problems over and over again. Each time they said either the problem was fixed or couldn’t find any problems. Very hard to get a hold of the service advisor. They don’t honor the extended warranty. So, just don’t waste your money and get a cheap Japanese car. More
July 04, 2022
Todd was excellent in explaining all the necessary details and was very professional. Todd constantly checked in with us to provide updates as necessary, which was great. details and was very professional. Todd constantly checked in with us to provide updates as necessary, which was great. More
June 10, 2022
First time having service here. It was a lovely experience. Super clean & welcoming facility from the drive up till the finish. Great service & nice detail on my wash. Great way to It was a lovely experience. Super clean & welcoming facility from the drive up till the finish. Great service & nice detail on my wash. Great way to start off the weekend. More
Other Employees Tagged: Tristan Powers , Mark Cobb
May 27, 2022
Todd was very knowledgeable and helpful salesman. Mark Cobb is the best service rep I have ever had. In this time of supply chain shortages and personnel problems MB Plano still works to satisfy its Mark Cobb is the best service rep I have ever had. In this time of supply chain shortages and personnel problems MB Plano still works to satisfy its customers. It is a tough time and we all need to be patient and this too shall pass. More
Other Employees Tagged: Mark Cobb, service
April 30, 2022
The service managers and staff are very thorough and personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. More
Other Employees Tagged: Lawrence King III, Benjamin Song, Darren Shin , Goson Li, Sabrina Ozminkowski, Chris Peters, Dana Stewart, Ricky Williams
March 11, 2022
I have purchased many MB cars/SUV’s over the laSt 20 years and they all have been serviced by the dealer. They are knowledgeable and have treated me very faVorable …no breakdowns and on the road always. years and they all have been serviced by the dealer. They are knowledgeable and have treated me very faVorable …no breakdowns and on the road always. They just put me in the car of my choice in record time. More
Other Employees Tagged: Mike in service
March 10, 2022
Recently purchased a new vehicle through this dealership and was very impressed with the showroom and sales staff. Todd Hartung was knowledgeable and passionate about making sure we got exactly what we want and was very impressed with the showroom and sales staff. Todd Hartung was knowledgeable and passionate about making sure we got exactly what we wanted. His follow-up after the sale closed has been thorough and detailed, including after we took possession of the vehicle. We are very happy with the entire process of this dealership. More
July 28, 2021
From beginning to end the transaction was seamless. This is my third car that I have purchased from Mercedes of Plano and could not be happier. is my third car that I have purchased from Mercedes of Plano and could not be happier. More
Other Employees Tagged: Chris Peters
June 14, 2021
Todd was knowledgeable and very easy to work with. He explained all the requirements of buying a car and made a sincere commitment to be available after our car purchase. explained all the requirements of buying a car and made a sincere commitment to be available after our car purchase. More

