Todd Hartung | Page 2

I have purchased many MB cars/SUV’s over the laSt 20 years and they all have been serviced by the dealer. They are knowledgeable and have treated me very faVorable …no breakdowns and on the road always. years and they all have been serviced by the dealer. They are knowledgeable and have treated me very faVorable …no breakdowns and on the road always. They just put me in the car of my choice in record time. More

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Recently purchased a new vehicle through this dealership and was very impressed with the showroom and sales staff. Todd Hartung was knowledgeable and passionate about making sure we got exactly what we want and was very impressed with the showroom and sales staff. Todd Hartung was knowledgeable and passionate about making sure we got exactly what we wanted. His follow-up after the sale closed has been thorough and detailed, including after we took possession of the vehicle. We are very happy with the entire process of this dealership. More

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From beginning to end the transaction was seamless. This is my third car that I have purchased from Mercedes of Plano and could not be happier. is my third car that I have purchased from Mercedes of Plano and could not be happier. More

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Todd was knowledgeable and very easy to work with. He explained all the requirements of buying a car and made a sincere commitment to be available after our car purchase. explained all the requirements of buying a car and made a sincere commitment to be available after our car purchase. More

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Mercedes Benz of Plano is a stellar dealership across the board. Not only service department, but also roadside assistance 24/7 and the sales department. I am 500% satisfied every single time. :) board. Not only service department, but also roadside assistance 24/7 and the sales department. I am 500% satisfied every single time. :) More

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This is my 4th MB. Best car ever! Dealership is awesome as for sales & service. Very customer oriented and finance was easy and not pushy. Todd Hurtang has to be the best salesman you’ve ever had! He went as for sales & service. Very customer oriented and finance was easy and not pushy. Todd Hurtang has to be the best salesman you’ve ever had! He went above and beyond finding the right car for me. More

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Everyone at MB Plano, from Todd in Sales to Chuck in Service, provides OUTSTANDING customer service! We spent several days, and over 48 emails, trying to find THE car, and when I did, the sales process Service, provides OUTSTANDING customer service! We spent several days, and over 48 emails, trying to find THE car, and when I did, the sales process was smooth and transparent. This is my dealership and I cannot imagine going anywhere else! More

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Was told they were able to duplicate noise in front wheel of my GLC. Was told at first it was because of the the tires then it was because it was a 4matic and they had a LI from Mercedes that confirm it. The of my GLC. Was told at first it was because of the the tires then it was because it was a 4matic and they had a LI from Mercedes that confirm it. Then when I got the maintenance report it said they couldn't duplicate the problem, but it did refer to the LI document that said certain Mercedes were subject to make a noise in the wheel and the solution is to buy different tires. Issue #1 Complaint went from "Could Duplicate" to "Could Not Duplicate" , why? Issue #2 A 70,000 luxury vehicle should not have a drivetrain that cracks or jerks and is considered normal. I had a GLA I traded in on the GLC because it had a dual clutch transmission that shifted rough in the first two gears and was told it was normal for it. I see a pattern here with Mercedes and this dealership. More

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I have purchased 2 vehicles from MB of Plano. This dealership is both very professional and welcoming. I have experienced extraordinary service from receptionists, to sales staff to service managers. dealership is both very professional and welcoming. I have experienced extraordinary service from receptionists, to sales staff to service managers. I highly recommend them. More

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Todd H. Offers the best service you will ever have or ever receive hands down. He get 2 thumbs up! Top notch service. I am Todd H customer forever ever receive hands down. He get 2 thumbs up! Top notch service. I am Todd H customer forever More

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