Todd Karnbach

The dealership is above and beyond, the staff is always courteous and accommodating. I always stay while my truck is worked on only because there is no where else I would rather be. I am always delighted t courteous and accommodating. I always stay while my truck is worked on only because there is no where else I would rather be. I am always delighted to be here and that includes commingling with other clients, management or staff. More

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I want to start by saying that the service department has been excellent. The staff who helped me during my recent oil change were friendly, professional, and treated me very well. I truly appreciate the cus been excellent. The staff who helped me during my recent oil change were friendly, professional, and treated me very well. I truly appreciate the customer service they have provided. Unfortunately, my experience with the vehicle itself has been the complete opposite. I have only owned this car for four months, and it has already had multiple expensive issues. The day I purchased it, I signed the paperwork, excited to drive home in my new vehicle. It started, but when I tried to put it in drive, the gear shifter wouldn’t move. The check engine light and a “Service Shifter” warning were already on, and the entire gear shifter had to be replaced. About two months later, the front blower fan stopped working on an extremely hot day while I had my one-month-old baby with me. I had to pay $200 to have that repaired. Now, just four months into ownership, my front headlight has failed, and I was told during my oil change that the repair will cost more than $1,800. I put $7,000 down on this vehicle because I wanted something dependable for my family. Instead, I have been faced with one costly repair after another almost immediately after purchasing it. As a single mother of four children, these unexpected expenses have placed a significant financial burden on my family and have made it difficult to keep up with everyday necessities. While I appreciate the excellent service I’ve received from the service department, I am extremely disappointed in the reliability of the vehicle. I expected a dependable car, not one requiring major repairs within the first few months of ownership. Based on this experience, I will seriously reconsider where I purchase my next vehicle. More

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Friendly, knowledgeable, understanding, helpful. These are just a few words describing how I have been treated at Lithia dodge of Medford These are just a few words describing how I have been treated at Lithia dodge of Medford More

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Always great and friendly service. . Work gets done in a timely manner and done well. . Work gets done in a timely manner and done well. More

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They did a good job for me on my 2024 Jeep wrangler 4xe four door four door More

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Service department is informative and completes work within the time frame they promise. Thank you. within the time frame they promise. Thank you. More

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Always top notch work. I never feel forgotten. Will always recommend. Can’t wait to bring the car back. I never feel forgotten. Will always recommend. Can’t wait to bring the car back. More

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I was waited on in order of my arrival and they quickly began my service. My oil change was completed in a timely manor and I was advised of upcoming service recommendations. began my service. My oil change was completed in a timely manor and I was advised of upcoming service recommendations. More

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Professional, courteous and very knowledgeable about there business, services provided. Available at excellent hours to get your vehicle serviced. The office and shop area was clean and Professional loo there business, services provided. Available at excellent hours to get your vehicle serviced. The office and shop area was clean and Professional looking. More

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Friendly people and good service. I take my truck in there all the time for regular maintenance. Never high pressure to get more work done than I came in there for. I take my truck in there all the time for regular maintenance. Never high pressure to get more work done than I came in there for. More

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