Mark Crosgrove
Mark Crosgrove at Lithia Chrysler Jeep Dodge of Medford

Mark Crosgrove

Express Lube Advisor

Lithia Chrysler Jeep Dodge of Medford

4540 Grumman Dr
Medford, OR 97504

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5.0
51 Reviews
5.0

51 Reviews

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51 Reviews of Mark Crosgrove

October 05, 2026

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This was the fastest service I have ever received for a being a walk in customer without an appointment. The service writer was prompt and didn't try to sell me something I did not want. More

by dwm1963
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Recommend Dealer
Yes
Oct 07, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We love to hear it! Thanks for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Medford and for sharing your experience with our service team. We appreciate your business and hope to see you down the road!

September 28, 2026

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Great customer service but very expensive products and service the prices very high like most dealerships but they did a great job More

by timscottsnopl
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Recommend Dealer
Yes
Sep 29, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We appreciate you recognizing the quality of the work and customer service you received during your visit! Your candid feedback about the pricing is valuable to us, and we’re grateful you took the time to share it. Thank you for the four stars, and we hope to have the opportunity to provide an even better experience the next time you visit.

August 26, 2026

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I really like going there. They are fast,kind and I know my jeep is in good hands. They dont mess around . They let you know right away what's going on with your vehicle and ho More

by Brandon
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Recommend Dealer
Yes
Aug 27, 2026

Lithia Chrysler Jeep Dodge of Medford responded

It means a lot to know you trust our team with your Jeep, Brandon! We’re glad the quick service, clear updates, and friendly care continue to make your visits a positive experience. Thank you for your loyalty, and we’ll be ready to take great care of your Jeep whenever you’re back!

August 15, 2026

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Service center guys are the best n explain things marked down on the paper work. More

by sexytd
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Recommend Dealer
Yes
Aug 17, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you so much, Sexytd! We appreciate your business here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford.

August 13, 2026

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This visit was the best service I have ever received, thanks to Mark and Anthony. The were very nice and informative. They not only did a great job, they took care of my vehicle's needs. I learned a lot More

by ericthomas75
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Recommend Dealer
Yes

Other Employees Tagged: Ramon Balbuena

Aug 14, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Eric, thank you for your five-star review of Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We're thrilled to hear Mark and Anthony provided the best service you've ever received, taking great care of your vehicle while being informative, friendly, and helping you learn more about your Jeep's future care needs. We look forward to welcoming you back for your future vehicle needs and assisting you again in the years ahead!

August 07, 2026

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Todd and Mark in service are the main reason for my loyalty to this dealership. More

by Don M.
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Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach

Aug 07, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for the five-star review, Don! We're thrilled to hear Todd and Mark have helped build your confidence in our dealership through their outstanding service. We appreciate your loyalty and support.

July 30, 2026

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Friendly, knowledgeable, understanding, helpful. These are just a few words describing how I have been treated at Lithia dodge of Medford More

by tjlatham68
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Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach

Jul 30, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for your kind words! We’re thrilled to hear you feel supported and valued at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. See you next time!

July 29, 2026

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Always great and friendly service. . Work gets done in a timely manner and done well. More

by Dodge#2019
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Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach

Jul 29, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Knowing you can count on friendly, dependable service means everything to us! Thank you for your continued trust in Lithia Chrysler Dodge Jeep Ram Fiat of Medford. We're glad your visits are consistently efficient and that our team continues to take great care of you. We look forward to seeing you again next time!

July 27, 2026

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Oil shop Mark is very friendly and helps keep us posted also making sure we are happy. More

by spencerntammy99
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Recommend Dealer
Yes
Jul 29, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thanks for sharing your feedback. We're glad to hear Mark has been friendly and kept you informed during your visits. We appreciate your business and hope to provide a five-star experience next time. If there's anything we can do to make that happen, please reach out to me directly at ronlindsey@lithia.com. Thank you, Ron Lindsey Service Manager

July 16, 2026

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Clean, friendly, and fast. Great service. My jeep was taken care of like it was the showroom floor display. Thank you. More

by itleprincesseic
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Recommend Dealer
Yes
Jul 16, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for your kind words! It's awesome to hear that your Jeep received the top-notch care it deserves at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. See you next time!

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