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Todd Mullen
Todd Mullen at Montrose Chevrolet GMC

Todd Mullen

VP/General Manager

Montrose Chevrolet GMC

2824 N Ridge Road East
Ashtabula, OH 44004

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4.6
13 Reviews
4.6

13 Reviews

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13 Reviews of Todd Mullen

March 24, 2026

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Employee Rating

Always a great experience! Treated well. Paul is the best and always takes care of us. More

by jlewis37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter

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Mar 24, 2026

Montrose Chevrolet GMC responded

We’re glad every visit leaves you feeling well cared for. Paul works hard to keep your GMC 3500 in top condition, and it’s wonderful to know you appreciate his support. Thanks for your continued trust. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 20, 2026

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Employee Rating

The personal attention we were given was amazing! The service was so professional and everyone was extremely thoughtful! A wonderful experience! More

by puffntoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter

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Mar 22, 2026

Montrose Chevrolet GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Chevrolet GMC. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

January 09, 2026

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Employee Rating

Quick, honest and very friendly, thank you for helping during the holiday season! Definitely would recommend to anyone! More

by S0a04hy60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2026

Montrose Chevrolet GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Chevrolet GMC to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

December 28, 2025

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Employee Rating

Body shop is a joke held truck for 10days and then decided they didn't want to fix it More

by Mrizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Carpenter, Matt Carpenter

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Jan 03, 2026

Montrose Chevrolet GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Jan 03, 2026

Montrose Chevrolet GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

November 09, 2025

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Employee Rating

Excellent great vehicle got an service thank you all. .we be back.we love you all.at ashtabula. More

by WILLIAMOAKS071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Matt Carpenter

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Nov 09, 2025

Montrose Chevrolet GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

November 09, 2025

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Employee Rating

They always go above and beyond to make things easy for me. Whether it’s getting a loaner or picking up for service. More

by JARED40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter , Dean Rotchaford

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Nov 09, 2025

Montrose Chevrolet GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

November 07, 2025

Dealership Rating
Employee Rating

Always pleasant folks! Remember me every time. Give me a ride back home and pick me back up when service is done. Wonderful experience! More

by SCOTT.GREATLAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter

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Nov 07, 2025

Montrose Chevrolet GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Chevrolet GMC. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

November 05, 2025

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Employee Rating

Service employees are very kind and work with the client s to get their appointments as requested More

by CINDYZ1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Montrose Chevrolet GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

October 31, 2025

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Employee Rating

Brandon is an extraordinary person. He helped me through the Car buying process and went above and beyond to make sure I was comfortable with each step that had to be taken. It was a More

by vmalcolm28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Matt Carpenter

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Oct 31, 2025

Montrose Chevrolet GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

October 26, 2025

Dealership Rating
Employee Rating

Customer service and the entire staff are always welcoming and deliver amazing service to our family. I highly recommend them to our family and friends More

by Rrexy26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Matt Carpenter

Report | Print
Oct 26, 2025

Montrose Chevrolet GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

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