Todd Stratton

Always taken care of my needs and maintenance on my cx9 and cindy the cashier is so friendly and nice just love seeing her and talking to her. and cindy the cashier is so friendly and nice just love seeing her and talking to her. More

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Top notch service department. Friendly staff. Provided great service vehicles while the transmission and clutch were replaced in my Miata. Will definitely continue to use even tho Friendly staff. Provided great service vehicles while the transmission and clutch were replaced in my Miata. Will definitely continue to use even though it’s 100 miles from where I live. More

by kevin.mccarty67 Verified Customer Verified Customer

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What bothered me most was the lack of urgency or care. I wasn’t asking for free work, just for someone to help me understand my options and guide me toward a safe repair. Instead, I left feeling like my s I wasn’t asking for free work, just for someone to help me understand my options and guide me toward a safe repair. Instead, I left feeling like my safety on the road wasn’t important to them. Communication was minimal, and there was no effort to go above and beyond, something I’ve experienced at other dealerships. Overall, it felt like I was just another problem to pass along, not a valued customer. More

by jacobblankenship Verified Customer Verified Customer

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I waited for over three hours for an oil change despite having an appointment. I also had an oil leak after service and had to go to a different service center to get my oil cap tightened and my oil topped having an appointment. I also had an oil leak after service and had to go to a different service center to get my oil cap tightened and my oil topped off. More

by carolinejns1125 Verified Customer Verified Customer

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Was especially pleased with my service and the professionalism shown by all service advisors and staff. professionalism shown by all service advisors and staff. More

by LAWYERTURNER Verified Customer Verified Customer

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I was pleased with the service on my car. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. More

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My service experience was completed to my complete satisfaction. Friendly & courteous staff who explained in detail. satisfaction. Friendly & courteous staff who explained in detail. More

by LAWYERTURNER Verified Customer Verified Customer

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This is the best Mazda Service Center I've received service at in the 30+ years I've owned Mazda vehicles. All were really good - this one is the best. The team at Med Center Mazda perfectly balances service at in the 30+ years I've owned Mazda vehicles. All were really good - this one is the best. The team at Med Center Mazda perfectly balances professionalism, and efficiency ... while maintaining a "hometown" decorum with the client. More

by nathan.r.strickland Verified Customer Verified Customer

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Kept me informed ! The wait was a little long ! But everything else was great ! Thank you The wait was a little long ! But everything else was great ! Thank you More

by jenniferd1010 Verified Customer Verified Customer

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Almost impossible to make the appointment. Three days for a response Service advisor said that it must be something I’m doing wrong. This was the 3rd time the front passenger power seat switc Three days for a response Service advisor said that it must be something I’m doing wrong. This was the 3rd time the front passenger power seat switch had been replaced. He said that loaners are for customers with the CX-90. So I waited three hours. I hope I never have to bother the service department again. Other than that, I honestly can’t brag enough about the sales department or the parts department. Great team up front. I hope the service department gets a redo soon. More

by stevensonb45 Verified Customer Verified Customer

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