Tom Barnes

Everyone in this establishment is extremely friendly and welcoming. From the moment I walked in to the moment I left; I was pleasantly surprised with the service welcoming. From the moment I walked in to the moment I left; I was pleasantly surprised with the service More

by BNB.SOLUTIONS Verified Customer Verified Customer

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The service department is amazing especially Amanda and Domingo they are always nice and fast! Domingo they are always nice and fast! More

by KAYLASAPORITO Verified Customer Verified Customer

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Very good service, reasonable prices. Great friendly people clean waiting area. Easy location, timely repairs Great friendly people clean waiting area. Easy location, timely repairs More

by CAROLDERYCKE Verified Customer Verified Customer

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It was a good experience helpful sales associates. Inventory of new and used cars where great. I will be returning for my next car. Inventory of new and used cars where great. I will be returning for my next car. More

by VINCENTADIGWU Verified Customer Verified Customer

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This is the second vehicle I have purchased from them and I am happy with the process. I am happy with the process. More

by KFFARR1 Verified Customer Verified Customer

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Vision Kia East Rochester service department did an amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! More

by Meliespe21 Verified Customer Verified Customer

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Communication and customer service was great. Ziad in particular was excellent and did a great job working through a complicated deal with me. I felt like they went above and beyond every step of Ziad in particular was excellent and did a great job working through a complicated deal with me. I felt like they went above and beyond every step of the way. More

by skeenan729 Verified Customer Verified Customer

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Completed extensive engine replacement and a very reasonable time. Everyone was very thorough and polite as always. reasonable time. Everyone was very thorough and polite as always. More

by RHOPKINS2001 Verified Customer Verified Customer

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Previously done this is absolutely ridiculous that this is the way you do reviews. I already did one and got the bogus response that you need my name and phone number to submit my review. WHY? So the deale is the way you do reviews. I already did one and got the bogus response that you need my name and phone number to submit my review. WHY? So the dealership can find out WHO is giving certain marks? What happened to remaining anonymous like the form said. You just want only all positive feedback from customers and if someone shows concern about certain people at that dealership then it can’t be made public for potential customers? Bull. More

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Not enough sales personnel. Both times I was in the dealership, my sales person was dealing with multiple people at the same time and something I was told should take 1 to 1 1/2 Both times I was in the dealership, my sales person was dealing with multiple people at the same time and something I was told should take 1 to 1 1/2 hours took over 3 hours. I also called and asked for a return call and my salesperson never received the message. I called at 4pm and the dealership was open until 7. Need a better system for getting messages to the right person. Very unorganized. More

by phellis48 Verified Customer Verified Customer

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