Tom Berges | Page 23

Great company to work with! Knowledgeable and friendly staff, great showroom, and large selection to choose from. Knowledgeable and friendly staff, great showroom, and large selection to choose from. More

by tonyworking4you Verified Customer Verified Customer

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Outstanding. Easy to do business with. Loved the contact and interaction. Highly recommend this dealership and especially Tom Berges as the person to work with Easy to do business with. Loved the contact and interaction. Highly recommend this dealership and especially Tom Berges as the person to work with More

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A professional courteous and honest analysis of the situation with my vehicle. Appreciate the analysis and being treated like family. situation with my vehicle. Appreciate the analysis and being treated like family. More

by cr0 Verified Customer Verified Customer

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I typically dread the car-buying process however, Tom Berges and the team at Ferman BMW exceeded every expectation from order to delivery. After visiting my local dealership several times to get informat Berges and the team at Ferman BMW exceeded every expectation from order to delivery. After visiting my local dealership several times to get information on the 2023 BMWi4, i decided to go to Ferman to test whether the experience was better. My local dealership was unenthusiastic about a potential sale nor could they provide better info on the vehicle and how to proceed. Tom at Ferman, a dealership 30 miles further, was incredibly responsive by phone and immediately greeted me upon my first visit. Tom provided excellent guidance, worked with me on the build and we successfully placed the order in May. At that time, estimates on production was about a year. Tom updated me every step of the way and, to my surprise, called 4 months earlier to tell me my vehicle had arrived. Working through the finance part, as well as the paperwork, was a surprising breeze. I think i found the salesperson and dealership i'd rather deal with for the rest of my life. I could care less to go anywhere else. Tom made me a loyal BMW customer instantly. Thank you to him and his team. More

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Thomas Berges was absolutely great throughout the whole process. He made sure to give updates on the status of the car and made sure i was satisfied with the experience and purchase. Highly recommend worki process. He made sure to give updates on the status of the car and made sure i was satisfied with the experience and purchase. Highly recommend working with him for your new car! More

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Best bmw dealer around great deals on there cars and very easy to work with easy to work with More

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Definitely one of the most comfortable transactions that I’ve ever had in a dealership. Tom appeared to be very genuine. Definitely not your typical car salesman. He was very good about getting the transact I’ve ever had in a dealership. Tom appeared to be very genuine. Definitely not your typical car salesman. He was very good about getting the transaction done in a timely fashion. I definitely would write them very high. More

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Customer service is attentive, quick, and thorough, and no information is hidden. Had a smooth experience during a very stressful time no information is hidden. Had a smooth experience during a very stressful time More

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Excellent service. The vehicle was what I was looking for, this our second BMW in a year. The vehicle was what I was looking for, this our second BMW in a year. More

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We were treated well, Tom was great and was straight forward with us. This was our second visit to Ferman but the first time purchasing. They did a great job forward with us. This was our second visit to Ferman but the first time purchasing. They did a great job More

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