Tom Berges | Page 24

What a wonderful experience it was stoping by Ferman BMW and getting the chance to meet the team. No matter who I dealt with it felt like I was in good hands. My hat goes to Thomas Berges though, he was my and getting the chance to meet the team. No matter who I dealt with it felt like I was in good hands. My hat goes to Thomas Berges though, he was my main man through my entire purchase and he didn’t miss a beat. Can’t wait to see where the road takes me but I know when I need to update my wheels it will definitely lead back Ferman BMW. More

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Simple process. Ordered vehicle off bmw website. Used price on website. No games or attempts to jack up price. Received military discount thank you Tom. No pressure Ordered vehicle off bmw website. Used price on website. No games or attempts to jack up price. Received military discount thank you Tom. No pressure to buy add ons. It’s how I like to purchase a vehicle. More

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Tom was wonderful to us, he was very thorough and knowledgeable about the car and the process. He made us feel like family and was very effective in getting things done. We appreciate him very much. knowledgeable about the car and the process. He made us feel like family and was very effective in getting things done. We appreciate him very much. More

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Great location and building. Sales, finance and service are first class. This is my 7th BMW lease or purchase at this dealer and all have been great experiences. Sales, finance and service are first class. This is my 7th BMW lease or purchase at this dealer and all have been great experiences. More

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Tom Berges and the rest of the Ferman BMW team were as professional as could be to deal with. Tom was patient and very knowledgeable about the product. The entire process was completed efficiently and To professional as could be to deal with. Tom was patient and very knowledgeable about the product. The entire process was completed efficiently and Tom has followed up several times to offer any help and to make sure my experience at Ferman was the best it could be. More

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I don’t enjoy car buying but had a great experience buying a used BMW at Ferman. Tom Bergen’s was the salesman—terrific guy. Absolutely no pressure in the process. Easy to work with. The pricing was ve buying a used BMW at Ferman. Tom Bergen’s was the salesman—terrific guy. Absolutely no pressure in the process. Easy to work with. The pricing was very fair and they were very transparent about the car’s history. Highly positive experience! More

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Another great buying experience at Ferman BMW. From the initial communication regarding availability to the clear and concise communications via text and email to meeting with Tom who is very pers From the initial communication regarding availability to the clear and concise communications via text and email to meeting with Tom who is very personable and knowledgeable making the transaction easy and seamless. Thanks! More

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We had a great experience with Ferman. They got us in the exact vehicle we were looking for, helping to answer every question we had. From the second we walked on the lot, Tom, David, and They got us in the exact vehicle we were looking for, helping to answer every question we had. From the second we walked on the lot, Tom, David, and Kyle were amazing. They stuck around late on a Sunday to ensure we didn’t feel rushed. They made the whole process easier than expected so we will definitely be back when we are in the market for a new vehicle. More

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Great customer service. Helped make sure I got the car I wanted. Tom my salesperson went over above to get me my car. Helped make sure I got the car I wanted. Tom my salesperson went over above to get me my car. More

by Dgriesgraber Verified Customer Verified Customer

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great service during the sale, but when the car, used Explorer with 19000 miles, broke down 2 weeks after I got it, they told me "tough luck". That is when it really mattered and they failed! Explorer with 19000 miles, broke down 2 weeks after I got it, they told me "tough luck". That is when it really mattered and they failed! More

by Jstraumann Verified Customer Verified Customer

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