Tom Berra is a jewel!
He isn't "salesmany", just friendly, knowledgeable, professional, and really funny. 100% great experience with Tom and the dealership. I am super
He isn't "salesmany", just friendly, knowledgeable, professional, and really funny. 100% great experience with Tom and the dealership. I am super picky and he allowed me the time and courtesy of answering all my questions and responding to any issues. It was such a great experience. Claudio in the Finance Dept was super helpful; he got us a great rate and shared his experience with the make and model we purchased. Every person in this dealership is on-point, from the receptionist to the service team who detailed our vehicle. Great team! Thanks Tom for a 5 star experience!
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by Rene
Nov 17, 2025 -
Certified Benz & Beemer responded
Dear Rene:
What a great review! On behalf of Tom and the CBB team, you are very welcome. We cannot thank you enough for taking the time to share about the awesome customer service that you received from Tom and the CBB team with your recent purchase. Your very high praise and support mean so much to us. We sincerely look forward to the opportunity to work with you again in the future.
My salesman did an excellent job of helping me since I
was 127 miles away he took extra time to take pictures walk around with a video and helped me make a decision whether to buy or not excellent salesma
was 127 miles away he took extra time to take pictures walk around with a video and helped me make a decision whether to buy or not excellent salesman I would recommend Michael Boettcher to anyone. Michael made sure my car was spotless before I left the dealership. If see a car at Certified Benz & Beemer stop and check it.
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by rlopezg138
Nov 12, 2025 -
Certified Benz & Beemer responded
Dear rlopezg138:
Thank you for your positive feedback! We are glad to hear that Michael and the CBB team made your Jaguar purchase process such an excellent experience for you. We are grateful for your high praise and recommendation of Michael and CBB to others. Please do not hesitate to let us know when we can assist you again in the future.
Tom sold me a dodge Durango that I love.
Will see him again soon. Very friendly and knowledgeable
Will see him again soon. Very friendly and knowledgeable
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by Lisamnew71
Nov 01, 2025 -
Certified Benz & Beemer responded
Dear Lisamnew71:
We really appreciate you sharing how well you liked your car buying experience working with Tom. Thanks so much for giving CBB the opportunity to earn your business. We are excited that you intend to return and look forward to providing you with another 5 Star experience when you do.
Tom and his team are the best at customer service.
I absolutely love my car!
I absolutely love my car!
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by Will
Oct 31, 2025 -
Certified Benz & Beemer responded
Dear Will:
Thank you for sharing your compliments of the exceptional customer service you received from Tom and the CBB team. Thanks for giving CBB the opportunity to earn your business. We hope you love your new BMW for years to come.
I looked for the used car I desired through Car Gurus
and found it at CBB. Tom Berra was my sales rep who helped me through the process of purchasing the vehicle, having it delivered to me out of state
and found it at CBB. Tom Berra was my sales rep who helped me through the process of purchasing the vehicle, having it delivered to me out of state and answering any questions. I'll definitely call him for my next purchase.
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by Esebro
Oct 31, 2025 -
Certified Benz & Beemer responded
Dear Esebro:
We really appreciate our out-of-state customers! Thank you for sharing with our customers how Tom helped make your BMW purchase so smooth and easy for you. We are excited that you intend to return and look forward to providing you with another high-quality experience when you do.
Tom did a great job ensuring that my question were
answered and connected me to an amazing car.
answered and connected me to an amazing car.
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by Mary
Oct 31, 2025 -
Certified Benz & Beemer responded
Dear Mary:
We really appreciate you sharing how well you liked your car buying experience working with Tom. Thank you for your support. We hope to have the pleasure of seeing you again in the future.
Tom was very knowledgeable about the cars they had on the
lot and was very thorough when helping me choose a vehicle. I highly recommend both he and CBB.
lot and was very thorough when helping me choose a vehicle. I highly recommend both he and CBB.
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by lyndeegrrl
Oct 29, 2025 -
Certified Benz & Beemer responded
Dear lyndeegrrl:
We couldn't be more pleased to hear that Tom was able to provide you with such thorough and knowledgeable service with your BMW purchase. We appreciate your support as well as your recommendation of Tom and CBB to others. Please do not hesitate to let us know when we can ever assist you again.
Tom is very easy to deal with and pays attention to
detail. He is always very timely with his follow up. I recommend him if you're in the market for one of their fine automobiles.
detail. He is always very timely with his follow up. I recommend him if you're in the market for one of their fine automobiles.
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by eaanderson
Oct 29, 2025 -
Certified Benz & Beemer responded
Dear eaanderson:
Thank you for sharing your compliments with us. We are glad that you appreciated our fine selection of vehicles. Thank you for choosing CBB and your kind recommendation of Tom and CBB to others. We look forward to working with you again in the future.
Tom made my car buying experience smooth.
I would recommend Tom as your salesman if you’re looking for a stress free experience!
I would recommend Tom as your salesman if you’re looking for a stress free experience!
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by S2000
Oct 27, 2025 -
Certified Benz & Beemer responded
Dear S2000:
Thank you for sharing with our customers how Tom made your BMW purchase so smooth and easy for you. We appreciate your support as well as your recommendation of Tom and CBB to others. We look forward to the pleasure of helping you again in the future.
Working with Tom was the best, he made it hassle-free
going home in the perfect car for me!
going home in the perfect car for me!
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by Shelby C
Oct 27, 2025 -
Certified Benz & Beemer responded
Dear Shelby C:
Thank you for sharing your compliments of Tom's customer service and our hassle-free sales process. We are also glad to hear that Tom helped find the perfect car for you. Thanks for choosing CBB for your BMW. Please let us know when we can ever be of assistance to you again.
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