I truly appreciate the time he took with me to ensure I
understood the process and to get the deal done.
understood the process and to get the deal done.
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by truecserv
Nov 30, 2025 -
Certified Benz & Beemer responded
Dear truescerv:
We appreciate you for taking the time to share your compliments of the customer service provided by Tom with your recent BMW purchase. Thank you for your business. We hope to have the pleasure of working with you again in the future.
Tom is not your average salesman.
He goes over & above board. We love our Beemer!
He goes over & above board. We love our Beemer!
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by BettyLPfeiffer
Nov 30, 2025 -
Certified Benz & Beemer responded
Dear BettyLPfeiffer:
Thank you for sharing with our customers how Tom went above and beyond to make your BMW purchase such a pleasant experience. We are grateful for your support and look forward to the pleasure of assisting you again in the future.
Great dealership and Tom is an awesome salesman!
Very happy with my GLE purchase, will definitely check out their offerings when it's time for a new vehicle.
Very happy with my GLE purchase, will definitely check out their offerings when it's time for a new vehicle.
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by AB
Nov 28, 2025 -
Certified Benz & Beemer responded
Dear AB:
We really appreciate your compliments of our dealership and how well you liked your car buying experience working with Tom. Thank you for your support. We look forward to you returning to CBB and will aim to provide you with another 5 Star experience when you do.
I bought a 528I from Tom his service was impeccable.
He was very fair. The vehicle is beautiful. I love it. I love the dealership. I will definitely come back and buy all my vehicles from Tom Berra
He was very fair. The vehicle is beautiful. I love it. I love the dealership. I will definitely come back and buy all my vehicles from Tom Berra
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by Fox.Stuart.lee
Nov 27, 2025 -
Certified Benz & Beemer responded
Dear Fox.Stuart.lee:
We appreciate you sharing how Tom provided you with impeccable customer service with your recent BMW purchase. Thank you for your high praise and support! We are excited that you intend to return and look forward to providing you with another 5 Star experience when you do.
This dealership had a great selection with upfront
pricing and no hidden fees. I never pressured.
pricing and no hidden fees. I never pressured.
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by marthahoky
Nov 26, 2025 -
Certified Benz & Beemer responded
Dear marthahoky:
We really appreciate you taking the time to let our customers know about our great selection of top-quality vehicles with excellent pricing. It's great that you also liked our easy-going sales process too. Thanks for choosing CBB for your BMW. Please let us know when we can ever be of assistance to you again.
Great Experience.
Low pressure. Got me a great deal and followed up with everything he said he would
Low pressure. Got me a great deal and followed up with everything he said he would
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by Tlakich3
Nov 26, 2025 -
Certified Benz & Beemer responded
Dear Tlakich3:
Thanks for sharing how well Tom treated you in getting the best deal possible. It's great that you also appreciated our zero-pressure car buying process. We are grateful for your support and look forward to serving you again in the future.
Great dealership to work with.
Easy process to sell a vehicle and over all great employees ! Tom was very easy to work with and one of the easiest dealership experiences I’ve had.
Easy process to sell a vehicle and over all great employees ! Tom was very easy to work with and one of the easiest dealership experiences I’ve had.
Would recommend him to anyone that is looking to sell/buy/ trade a car.
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by Olivia r
Nov 23, 2025 -
Certified Benz & Beemer responded
Dear Olivia r:
We really appreciate you sharing how well you enjoyed your car buying experience working with Tom. Thank you for your support as well your kind recommendation of Tom and CBB to others. Please let us know when we can have the pleasure of helping you again in the future.
This dealership ROCKS!
Very professional…. Took care of business expediently … very kind and polite… great to work with…
Very professional…. Took care of business expediently … very kind and polite… great to work with…
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by kathleenmarley1994
Nov 21, 2025 -
Certified Benz & Beemer responded
Dear kathleenmarley1994:
Thank you for taking the time to share your compliments of the customer service provided by the CBB team with your recent Jaguar purchase. We appreciate your kind words and support. Please reach out if we can assist you with your future automotive needs.
Tom Berra is a jewel!
He isn't "salesmany", just friendly, knowledgeable, professional, and really funny. 100% great experience with Tom and the dealership. I am super
He isn't "salesmany", just friendly, knowledgeable, professional, and really funny. 100% great experience with Tom and the dealership. I am super picky and he allowed me the time and courtesy of answering all my questions and responding to any issues. It was such a great experience. Claudio in the Finance Dept was super helpful; he got us a great rate and shared his experience with the make and model we purchased. Every person in this dealership is on-point, from the receptionist to the service team who detailed our vehicle. Great team! Thanks Tom for a 5 star experience!
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by Rene
Nov 17, 2025 -
Certified Benz & Beemer responded
Dear Rene:
What a great review! On behalf of Tom and the CBB team, you are very welcome. We cannot thank you enough for taking the time to share about the awesome customer service that you received from Tom and the CBB team with your recent purchase. Your very high praise and support mean so much to us. We sincerely look forward to the opportunity to work with you again in the future.
My salesman did an excellent job of helping me since I
was 127 miles away he took extra time to take pictures walk around with a video and helped me make a decision whether to buy or not excellent salesma
was 127 miles away he took extra time to take pictures walk around with a video and helped me make a decision whether to buy or not excellent salesman I would recommend Michael Boettcher to anyone. Michael made sure my car was spotless before I left the dealership. If see a car at Certified Benz & Beemer stop and check it.
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by rlopezg138
Nov 12, 2025 -
Certified Benz & Beemer responded
Dear rlopezg138:
Thank you for your positive feedback! We are glad to hear that Michael and the CBB team made your Jaguar purchase process such an excellent experience for you. We are grateful for your high praise and recommendation of Michael and CBB to others. Please do not hesitate to let us know when we can assist you again in the future.
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