Michel James
Michel James at Certified Benz & Beemer

Michel James

Finance Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.7
83 Reviews

I transitioned to the automotive industry after 20 years in the insurance business. I've spent the last 8 years as a finance manager, but recently made the move back to sales. My wife and I are relatively new to Arizona since moving here from the Seattle area, and love spending my spare time as an avid cyclist and anything outdoors.

Industry Experience

12 yrs, 4 mos

4.7

83 Reviews

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83 Reviews of Michel James

September 08, 2026

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Employee Rating

Andy was professional and got me the deal I wanted. The process was smooth and did not take long. More

by gagerobchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Sep 10, 2026

Certified Benz & Beemer responded

Dear gagerobchris: Thanks for sharing how well Andy and Michel treated you in getting the best deal possible. We are grateful for your and support and look forward to the pleasure of working with you again in the future.

September 05, 2026

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Employee Rating

Everyone is always friendly and welcoming. They have snacks and drinks for when you are there awhile. They even have a few kids books so you can read to your littles while you wait! 10/10 reco More

by cassandra.hartley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nall, Tom Berra

Sep 06, 2026

Certified Benz & Beemer responded

Dear cassandra.hartley: Thank you for your compliments of our dealership and 10/10 rating! We appreciate your business and kind recommendation of CBB to others. Please do not hesitate to reach out when we can be of assistance to you again in the future.

September 02, 2026

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Andy did such a great job answering all our questions! My wife is definitely not a big fan of the car buying experience, but Andy made it very low-key and enjoyable! She is driving her dream car and lovin More

by chad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana, Andy Manahl

Sep 03, 2026

Certified Benz & Beemer responded

Dear chad: We appreciate your compliments of Andy's customer service and are glad to hear that your wife loves her dream car. Thank you for giving CBB the opportunity to earn your business. Please let us know when we can ever assist you again in the future.

September 02, 2026

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We came in to take a look at a car we were interested in and were genuinely impressed with the service, laid-back attitude and no pressure visit. The entire process was smooth and easy and completely haggle More

by bcphilco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Mark Stevens

Sep 03, 2026

Certified Benz & Beemer responded

Dear bcphilco: On behalf of the CBB team, you are very welcome! Thank you for sharing how well you enjoyed your car buying experience working with Mark. It's great that you also appreciated our zero-pressure sales process. We appreciate your support and hope to have the pleasure of serving you again in the future.

September 01, 2026

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Employee Rating

Mark, Saw and team were really great to work with. Straightforward test drive, purchase and trade in process, with no pressure and great hospitality. I will be back! More

by TB
Trade-in Experience
Recommend Dealer
Yes
Sep 02, 2026

Certified Benz & Beemer responded

Dear TB: We are glad that you appreciated our friendly, comfortable environment and the customer service provided by Mark and Saw. It's great that you also enjoyed our zero-pressure sales process. Thanks so much for your business and 5 Star review. We look forward to the pleasure of helping you again in the future.

September 01, 2026

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Fabulous inventory. Fabulous staff. You get it all in one place with all the right mixture of vehicles. More

by GoBuffs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Sep 02, 2026

Certified Benz & Beemer responded

Dear GoBuffs: We really appreciate you taking the time to share your compliments of our dealership and wide selection of high-quality vehicles. Thank you for choosing CBB. We look forward to the pleasure of helping you again in the future.

September 01, 2026

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This was my first experience with Certified Benz & Beemer and I will definitely be back! The small, family-like feel, as well as the exceptional customer service provided by Mark and Michel make it stand out More

by kaylee_nikon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Stevens

September 01, 2026

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This was my first experience shopping at Certified Benz & Beemer and I will definitely be back. The small, family-owned dealership makes for a much more enjoyable shopping experience than some of the larger More

by kaylee_nikon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Stevens

Sep 02, 2026

Certified Benz & Beemer responded

Dear kaylee_nikon: Thank you for taking the time to share your compliments of our dealership. We appreciate your kind words and support. Please do not hesitate to reach out when we can be of service to you again in the future.

August 24, 2026

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I had a great experience purchasing my 2020 Mercedes-Benz GLS from this dealership. The staff was friendly, professional, and made the whole process smooth and easy. I really appreciate the way I was treated More

by kujuanawalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Herbranson

Aug 25, 2026

Certified Benz & Beemer responded

Dear kujuanawalker: Our mission is to provide our customers with the best car buying experience that they have ever had, and we are happy that you appreciated that from Jamie and the CBB team. We are grateful for your support and kind recommendation of CBB to others. We look forward to assisting you with all of your future automotive needs.

August 17, 2026

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This was literally the most pleasant experience I’ve ever had at a dealership! Saw was fantastic. Management was very kind and efficient! I would recommend this dealership to everyone, especially if you don’ More

by ErinA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David James, Saw Yu Nwe Zin

Aug 18, 2026

Certified Benz & Beemer responded

Dear ErinA: Our mission is to provide our customers with the best car buying experience that they have ever had, and we are happy that you appreciated that from Saw and the CBB team. We are grateful for your support and kind recommendation of CBB to others. We look forward to assisting you with all of your future automotive needs.

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