Tom Brown
Tom Brown at Chapman Ford Northeast Philadelphia

Tom Brown | Page 2

Sales Associate

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

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rated
19 Reviews
not yet
rated

19 Reviews

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Dealership Experience

37 yrs, 2 mos

Industry Experience

37 yrs, 2 mos

Languages Spoken

English English

19 Reviews of Tom Brown

September 11, 2019

Dealership Rating
Employee Rating

Go ask for Tommy ! He will help you ! I got a call to look at cars as my lease was up. I came in and saw tommy. We told him what we wanted and we got a great price on a new car ! Tommy rea More

by jshep1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hank Becker, Blake Rosenberg, Lamont Coker , Ashley Miller

Sep 12, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 14, 2019

Dealership Rating
Employee Rating

Excellent service and communication. Mr.Tom Brown was excelent to deal with when we went there.He and his staff were very knowledgeable and answered every question that we could think of More

by Twocustomers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lamont Coker

Aug 14, 2019

Chapman Ford Northeast Philadelphia responded

We really appreciate this review. Tom is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

August 10, 2019

Dealership Rating
Employee Rating

Great Experience Tom Brown is always very helpful and pleasant to work with! It's amazing how quick and easy Chapman Ford's transaction paperwork process is. More

by GGDSEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Rosenberg

Aug 12, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and look forward to your next visit!

July 03, 2019

Dealership Rating
Employee Rating

Excellent place to do business. And the best prices around.Also there is plenty of new and used cars and trucks.great place to buy or lease a vechicle. More

by gamblerbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hank Becker, Blake Rosenberg , Raleigh Dawson

Jul 08, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

May 16, 2019

Dealership Rating
Employee Rating

Great deals Fast and smooth I like the service the inventory was awesome and TOM did a great job and Hank doing great job also everything went really smooth just a great deal More

by tim7422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon!

May 13, 2019

Dealership Rating
Employee Rating

in & out in 45 minutes I had a 8AM appointment and they had my truck on the lift at 8:05 AM They had my truck finish at 8:45AM good fast service More

by relton55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon!

April 12, 2019

Dealership Rating
Employee Rating

The owner We were not happy about the sloppy service ...trunk went in for few recalls fulfillment but ended up one of the issue: can’t open the door from insid More

by TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bob Kozub

Apr 15, 2019

Chapman Ford Northeast Philadelphia responded

Hi, we would like to speak further with you regarding your experience. Please e-mail us at social@chapmanautogroup.com with your information so we can reach out!

April 11, 2019

Dealership Rating
Employee Rating

Search for a new vehicle Tom Brown was very nice.He showed and explained to me about what was involved with my new ford escape. The staff there was also kind and polite very h More

by boxers5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate you taking the time to leave us a review. Enjoy your new car!

April 10, 2019

Dealership Rating
Employee Rating

Oil & tire rotation First time I use the new Express Service. Couldn’t believe how fast it was, in & out . Recommend highly. Only thing was a didn’t have coupon, by the w More

by ecolfer00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

Apr 11, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon.

2

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