Tom C.

I bought a used chev equinox with 28000 miles on it from them at the end of last nov and used it very little and when l did use it l would get it washed and put in the garage 5 minutes away then in march I them at the end of last nov and used it very little and when l did use it l would get it washed and put in the garage 5 minutes away then in march I noticed some rust spots coming through and I went back to the dealer and talked to the manager and he agreed to take care of the 5 spots I pointed out and sent me to there body shop where they said in order to do it right they would have to put two new fenders and a new hood on and I took that back to the manager and he said they wouldn’t be able to do that on a used vehicle and said they would have it patched up professionally with out the new parts so I reluctantly agreed so they took it and did the work and I got it back and the work that was done looked good but it wasn’t all the spots we had agreed on so I went back and he said he put a budget price on it and the money had run out so they stopped now when I left the car I asked if I could talk to the guy or get his phone number and they said no they don’t do that so if I could have talked to him I could have told him to contact me if it was going to cost more and we could have come to an agreement this budget was never mentioned they just said they would take care of the spots that we agreed on More

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On my used car I bought there were 5 rust spots that needed attention, first they refused to do the repairs the way there own body shop recommended to do it the right way and said they would do it a way needed attention, first they refused to do the repairs the way there own body shop recommended to do it the right way and said they would do it a way that really last but would look good for a while I really didn’t have any other choice but to agree, so the car went in for the repairs and I got it back and all the agreed repairs were not done so I asked why and they said that they had set a budget for the work and the budget money ran out and they were not willing to complete the repairs that were agreed upon if they had said that’s the way it was going to work with a budget I probably would’ve agreed to pay the difference to get the job done complete now I have to find someone else to complete the work because they wouldn’t let me talk to the person or tell me who it was so I could of made my own deal to get it complete. More

by garypsr Verified Customer Verified Customer

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I am impressed and trust your service very much. You always are right on target with online reminders about service. L You always are right on target with online reminders about service. L More

by thay57 Verified Customer Verified Customer

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Very responsive to my car needs. Excellent communication and customer care. Thank you again for the superior service. Excellent communication and customer care. Thank you again for the superior service. More

by scottmckay22 Verified Customer Verified Customer

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Great experience- got the car I wanted the same day I walked in to Vision Buick. walked in to Vision Buick. More

by cynthiahallett70 Verified Customer Verified Customer

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The experience that I had with this dealership service department was awesome. No problems at all. The work was done as promised in a timely manner. Thank you all for doing a great job. department was awesome. No problems at all. The work was done as promised in a timely manner. Thank you all for doing a great job. More

by Cheryl Verified Customer Verified Customer

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I always have a great experience here. And I love my Buick! Everyone in the service department is very helpful and nice. Thank you. And I love my Buick! Everyone in the service department is very helpful and nice. Thank you. More

by italiatribunella Verified Customer Verified Customer

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They’re welcoming, do the job right, are on time communicative, helpful and return the car clean and well protected. communicative, helpful and return the car clean and well protected. More

by 1940gp Verified Customer Verified Customer

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Worked with Zach on buying a jeep grand Cherokee L back in November and had a great experience. He was very professional and knowledgeable throughout the process. in November and had a great experience. He was very professional and knowledgeable throughout the process. More

by Ryancardinale1 Verified Customer Verified Customer

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Prompt, courteous, professional service. Always a pleasure to bring my truck in for service. Thanks Always a pleasure to bring my truck in for service. Thanks More

by ChrisPro Verified Customer Verified Customer

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