Tom C.
Tom C. at Vision Buick GMC

Tom C. | Page 2

Sales Manager

Vision Buick GMC

800 Panorama Trail South
Rochester, NY 14625

3.6
54 Reviews

FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.

3.6

54 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

54 Reviews of Tom C.

January 19, 2024

Dealership Rating
Employee Rating

Worst service ever, lies, lies, lies. Was even told by a service employee he did not want to progress through the company because he would have to lie. Will never use them and will tell More

by qball1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 01, 2024

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2024

Dealership Rating
Employee Rating

Salesman wasn't pushy. Very polite helpful. Keep me informed during the whole process. Would use them again. More

by dba1062
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2024

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 01, 2023

Dealership Rating
Employee Rating

Excellent salesperson. Clean all around. Lot’s of inventory so you can view multiple choices. Helpful people but not over the top sales. More

by bobfile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Pitts in sales

Dec 07, 2023

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 29, 2023

Dealership Rating
Employee Rating

Good service and fairly quick to get my new vehicle, although there were a few missed things I had to do afterwards. More

by jordanamlott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Blackburn

Dec 07, 2023

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 11, 2023

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Employee Rating

I've been a loyal customer for many years. I enthusiastically recommend them to friends and family in the market for a new vehicle. More

by MULLEYJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Pitts

October 25, 2023

Dealership Rating
Employee Rating

The staff are welcoming, attentive and friendly. All are knowledgeable and provide excellent customer service. Jake has been awesome with ensuring that our questions were answered, service met needs More

by wokegroundsideup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick S. , Jake, and all staff unable to remember names due to their attention to customers

October 21, 2023

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Employee Rating

This Dealership is here to make everyone’s Lives amazing. Every single meme we of the staff is great and the teamwork is incredible. More

by JBfromVision
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan F., Nancy C-L., Nick S., Mike Hutt, Michelle P. , Phil Smith, Mike Chimera

Oct 23, 2023

Vision Buick GMC responded

Thank you, JB.

October 20, 2023

Dealership Rating
Employee Rating

I recently purchased a new car from this dealership, and I can't express how thrilled I am with the entire experience. Buying a car can be quite overwhelming, but this dealership made the process remarkably More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Blackburn

Oct 20, 2023

Vision Buick GMC responded

Thank you again for this positive feedback, Maria!

October 03, 2023

Dealership Rating
Employee Rating

Avoid Vision Buick/GMC! When I bought my vehicle Vision included a voucher for ten free oil changes as part of the purchase agreement. I went in for an oil change today only More

by Cjones119
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Mike Hutt, Michelle P. , Michael Chimera

March 10, 2023

Dealership Rating
Employee Rating

Horrible business and disgusting customer service, never again would I even entertain the thought of purchasing a vehicle from these clowns, its really ran like a circus, sad and pathetic actually. They adv More

by todd.marino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dan F. , Massimo C.

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