FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.
Read more54 Reviews
Write a ReviewDealership Experience
10 yrs, 7 mos
Industry Experience
30 yrs, 11 mos
Languages Spoken
English
54 Reviews of Tom C.
January 19, 2024
Worst service ever, lies, lies, lies. Was even told by a service employee he did not want to progress through the company because he would have to lie. Will never use them and will tell Was even told by a service employee he did not want to progress through the company because he would have to lie. Will never use them and will tell everyone I can not to either. More
December 01, 2023
Excellent salesperson. Clean all around. Lot’s of inventory so you can view multiple choices. Helpful people but not over the top sales. Clean all around. Lot’s of inventory so you can view multiple choices. Helpful people but not over the top sales. More
Other Employees Tagged: Phil Pitts in sales
October 25, 2023
The staff are welcoming, attentive and friendly. All are knowledgeable and provide excellent customer service. Jake has been awesome with ensuring that our questions were answered, service met needs All are knowledgeable and provide excellent customer service. Jake has been awesome with ensuring that our questions were answered, service met needs and great communication. More
Other Employees Tagged: Nick S. , Jake, and all staff unable to remember names due to their attention to customers
October 21, 2023
This Dealership is here to make everyone’s Lives amazing. Every single meme we of the staff is great and the teamwork is incredible. Every single meme we of the staff is great and the teamwork is incredible. More
Other Employees Tagged: Dan F., Nancy C-L., Nick S., Mike Hutt, Michelle P. , Phil Smith, Mike Chimera
October 20, 2023
I recently purchased a new car from this dealership, and I can't express how thrilled I am with the entire experience. Buying a car can be quite overwhelming, but this dealership made the process remarkably I can't express how thrilled I am with the entire experience. Buying a car can be quite overwhelming, but this dealership made the process remarkably smooth and enjoyable. My salesperson was simply outstanding. They were patient and knowledgeable, taking the time to guide me through the various options and helping me pick a car that perfectly suited my needs and preferences. They genuinely cared about my satisfaction and made sure I was making an informed decision. The service team was equally exceptional. They worked diligently to ensure that my new car was not only ready but also in impeccable condition. Safety and quality were clearly their top priorities, and I left the dealership with the peace of mind that my new car was in great hands. Overall, I couldn't be happier with my car buying experience at this dealership. From the warm and welcoming atmosphere to the dedicated team, this place truly stands out. I highly recommend this dealership to anyone in search of their dream car. Thank you for making this significant purchase such a positive and memorable experience! More
Other Employees Tagged: Jake Blackburn
October 03, 2023
Avoid Vision Buick/GMC! When I bought my vehicle Vision included a voucher for ten free oil changes as part of the purchase agreement. I went in for an oil change today only When I bought my vehicle Vision included a voucher for ten free oil changes as part of the purchase agreement. I went in for an oil change today only for the service manager to tell me that they have reneged on our oil change agreement. I have 9 oil changes left that they refuse to honor. The service manager was very rude and dismissive. More
Other Employees Tagged: Mike Hutt, Michelle P. , Michael Chimera
March 10, 2023
Horrible business and disgusting customer service, never again would I even entertain the thought of purchasing a vehicle from these clowns, its really ran like a circus, sad and pathetic actually. They adv again would I even entertain the thought of purchasing a vehicle from these clowns, its really ran like a circus, sad and pathetic actually. They advertise a vehicle, I come see it with $20k cash in hand looking to purchase that day, the vehicle is filthy, dirty inside and clunks on test drive, ok I can see past that stuff but to wait 8 days for them to get it into there shop but then be told there short staffed, so what, offer overtime or don't advertise and be mindful of peoples time, rare contact from them explaining the status, just basically left me out to dry, if I was the owner Id get my act together, you let a customer off the lot with cash and intentions on buying that day, worse case i waited for over a week to fix the vehicles brakes, cmon, you could have taken it up the street to midas or another brake/tire service center and had it done. Pathetic grown men lying to pacify me, bye bye clowns, I found a real dealer who went through there vehicle before advertising to the public, shame on you for wasting my time and just lying day after day, disgusting really. More
Other Employees Tagged: Dan F. , Massimo C.