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Tom C.
Tom C. at Vision Buick GMC

Tom C.

Sales Manager

Vision Buick GMC

800 Panorama Trail South
Rochester, NY 14625

4.4
122 Reviews

FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.

4.4

122 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

31 yrs, 11 mos

Languages Spoken

English English

122 Reviews of Tom C.

May 22, 2025

Dealership Rating
Employee Rating

Very responsive to my car needs. Excellent communication and customer care. Thank you again for the superior service. More

by scottmckay22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick S., Mike Hutt, Michelle P.

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May 15, 2025

Dealership Rating
Employee Rating

Great experience- got the car I wanted the same day I walked in to Vision Buick. More

by cynthiahallett70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan F., Nancy C-L., Nick S., Mike Hutt, Michelle P.

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May 16, 2025

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 15, 2025

Dealership Rating
Employee Rating

The experience that I had with this dealership service department was awesome. No problems at all. The work was done as promised in a timely manner. Thank you all for doing a great job. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick S., Mike Hutt, Michelle P.

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May 16, 2025

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 10, 2025

Dealership Rating
Employee Rating

They’re welcoming, do the job right, are on time communicative, helpful and return the car clean and well protected. More

by 1940gp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick S., Mike Hutt, Michelle P. , Mikey Borrelli

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Apr 16, 2025

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 10, 2025

Dealership Rating
Employee Rating

I always have a great experience here. And I love my Buick! Everyone in the service department is very helpful and nice. Thank you. More

by italiatribunella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick S., Mike Hutt, Michelle P.

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Apr 16, 2025

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 08, 2025

Dealership Rating
Employee Rating

Worked with Zach on buying a jeep grand Cherokee L back in November and had a great experience. He was very professional and knowledgeable throughout the process. More

by Ryancardinale1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan F., Nancy C-L., Nick S., Mike Hutt, Michelle P. , Zach

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Apr 08, 2025

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 29, 2025

Dealership Rating
Employee Rating

Prompt, courteous, professional service. Always a pleasure to bring my truck in for service. Thanks More

by ChrisPro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick S. , Phil Pitts, Ray

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Apr 01, 2025

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 26, 2025

Dealership Rating
Employee Rating

Customer oriented. Clean and welcoming facility. Great response time and always puts the customer first. More

by MAMARIANI
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan F., Nancy C-L., Nick S., Mike Hutt, Michelle P.

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Mar 27, 2025

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 21, 2025

Dealership Rating
Employee Rating

Sales associate are awesome the only problem is the vehicle service quality. There a lot of issues I'm finding after owning the vehicle. More

by vincentcolon93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Not sure

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Mar 21, 2025

Vision Buick GMC responded

Thank you for bringing this to our attention, Vincent. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 18, 2025

Dealership Rating
Employee Rating

Extremely friendly and professional. Knowledgeable and explain all the details and options. Comfortable waiting area. More

by jerrygluszko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan F.

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Mar 19, 2025

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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